OP : there two plans this year. IUP and iPhone Payments. If you chose the latter I think the phone gets locked to whatever carrier you choose at the time of purchase.
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iPhone 11 Pro Warning: iPhone Upgrade Program 11 Pro's ARE NOT FACTORY UNLOCKED!!! THEY ARE LYING!!!
- Thread starter thefish2019
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Out of curiosity, was the Verizon SIM installed in the phone, or was it given to you separately?
You are simply confused by how the IUP phone is shipped with a security feature to prevent theft before arriving with the individual that ordered the device. Yes there are even ways around this limited security but it is better than nothing.
It works the same way with T-Mobile, AT&T, and Verizon. In order to intially setup and unlock the iPhone which involves the device contacting the Apple servers to unlock the device, you need to enter the requested information based on the information provided when your ordered your "girlfriend's" iPhone from your account on Verizon.
All you need to do is insert your current valid Verizon NANO-SIM, power on the iPhone and answer the questions to validate your identity. Once this is done the iPhone contacts the Apple Server and updates the status of the iPhone to unlock it so that any valid NANO-SIM may be used. Since it is an IUP purchase you will not extend or impact your account with Verizon.
Now simply remove your Verizon NANO-SIM and insert your girlfriend's T-Mobile NANO-SIM and power on the iPhone and it will be unlocked and ready to work on T-Moble or even AT&T.
The bad information you got about the 60 day lock is just that bad information. Most phone reps have almost no clue as to how activations really work and 9 times out of 10 will just make up something that "sounds" reasonable.
Dave
Ok guess I’m wrong then. I’m glad. I chose iPhone Payments and the phone coming to me says it’s TMobile.
No neither of these 2 options will result in an Apple iPhone locked to a carrier. The only way to get locked to a carrier is to purchase an Apple iPhone on the AT&T NEXT plan, then and only then is the Apple iPhone locked to AT&T for the duration of the NEXT plan.
It is all well documented on the Apple site.
Dave
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I am wondering if the OP could reset the phone, insert his Verizon sim, and it will unlock? This could save a trip to the store or another long phone call. I am surprised the Apple rep who talked with the Verizon rep didn't set this all straight, but it is what it is, maybe it's an easy fix.
I used my girlfriend's att account to get mine. I have a t-mobile business line and its a hassle. I got the phone and tried my sim and it wouldn't work. So I used her att sim it activated fine, and I put my t-mobile sim in and it worked fine. You have to activate with the number you chose at checkout. If it won't let you use another sim after that its Verizon not apple because it worked fine for me on t-mobile. The phones are 100% unlocked from Apple.
Yes that is exactly what I explained in my earlier post above:
Dave
While it does add some security, it's actually financial. Apple receives a carrier upgrade commission that pays in part for IUP. (Many carriers then turn around and charge you an upgrade/activation fee to recover it) Therefore, Apple needs you to activate it on the carrier to trigger this payment. It's dictated in the IUP legal terms.
It's also why you need to give a carrier and account number to participate in IUP, and why it isn't available SIM-free.
They actually did the same thing to me. Was with Verizon but wouldn’t switch to 3G. Turns out it was a GSM model. This was the iPhone X.
Was an interesting read. It's hilarious when someone is shown to be wrong and instead of admitting they made a mistake they double down blaming everyone but themselves and of course throwing out the sheeple or fanboy comment. I bet after reading all of these comments he went ahead and activated on Verizon, then put his girlfriends T-Mobile sim in.
You are correct for the most part, it is illegal for them to lock your phone. It is not illegal for them to lock their phone, which the one that you're using is until it’s paid off.
Exactly! I freaking knew and I am just a customer. Apple is in the business of cell phone so should sure as hell know what is going on with carriers and update web pages!
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I wonder if the warehouse QCs some and turns them on during the process, which locks them? Wouldn't happen with in store because the customer could check right there.
Phones sold from Apple vs Verizon have different locking policies.
You need only to concern yourself with the policy of the source you purchased the phone from. Any other policy is irrelevant.
This was one of the sources of OP's confusion. He was kicking and screaming that the policies differ and insisted somebody must be cheating him, rather than the simple conclusion that you get a different lock depending where you buy.
Wrong. It's up to the buyer to do their homework. Verizon changed their policy at the end of July. All Verizon version iPhones, whether through Apple or Verizon are subject to the lockdown. If I'm spending over $1000 on a phone, I am going to check with the carrier, otherwise I buy the unlocked non carrier version. That's called doing your due diligence.
FACTS:
1) Apple does not lock phones. Carriers do.
2) Phones are locked during activation, even if you bought the phone outright based on user policy, which you signed. This policy can be changed after being signed because the carrier "reserves the right to amend" (Yes you agreed to that amendment)
3) Purchasing IUP online will always make you select a carrier so they can activate it for you before it gets to you as a convenience.
4) Doing IUP in store is where you can request the sim free model.
1) Apple does not lock phones. Carriers do.
2) Phones are locked during activation, even if you bought the phone outright based on user policy, which you signed. This policy can be changed after being signed because the carrier "reserves the right to amend" (Yes you agreed to that amendment)
3) Purchasing IUP online will always make you select a carrier so they can activate it for you before it gets to you as a convenience.
4) Doing IUP in store is where you can request the sim free model.
Wrong again. Go read previous posts. Multiple reports of Verizon IUP phones being unlocked from day one.
Again, Apple's locking policy and Verizon's are different.
Except for phones Apple sells on AT&T Next.
Because one has to specifically ask Apple not to link that Verizon iPhone to their Verizon account. If you go in and ask for a Verizon iPhone, Apple WILL link it to your Verizon account, unless you specifically ask them not to do that. Once linked, it will be locked for 60 days.
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Because they wanted to use their Verizon IUP. Can't do that with the unlocked, sim free version.
Phones need to be activated in store in order to be eligible for IUP. You can't do sim free. Only employees can do it and it requires a manager override.