iPhone 11 Pro Warning: iPhone Upgrade Program 11 Pro's ARE NOT FACTORY UNLOCKED!!! THEY ARE LYING!!!

[TheSkywalker77]

An unlocked phone is one that can be used on any network. That is not the case here.

If you would’ve properly activated the phone right out of the box you wouldn’t be having this issue. The phone was shipped waiting for activation from the carrier and account you ordered it on. You, however, completely messed that process up by putting a different SIM into the phone before it was ready to receive a new one. This is entirely on you, not Apple. Accept it and exchange the phone for the correct carrier and end this whole mess.

 

[thefish2019]

If you would’ve properly activated the phone right out of the box you wouldn’t be having this issue. The phone was shipped waiting for activation from the carrier and account you ordered it on. You, however, completely messed that process up by putting a different SIM into the phone before it was ready to receive a new one. This is entirely on you, not Apple. Accept it and exchange the phone for the correct carrier and end this whole mess.

actually, it is on Apple. I’m not the one that advertises that I am selling “unlocked” phones. An unlocked phone is one that can be used on any network. Have a nice day.
[automerge]1569133256[/automerge]

No, it is the case here. You entered your Verizon information for the iPhone Upgrade Program, you should have activated the phone on your account, switched the sim back to your phone, given the phone to your girlfriend who is on T-Mobile, you made the mistake by not doing it correctly per the terms and conditions of the iPhone Upgrade Program. You got the phone locked by your actions.

You are correct. According to supervisors at both Verizon and Apple, according to policy, had I activated it on my Verizon account, it certainly would have been unlocked after 60 days. In fact, they told me, it would be automatically unlocked at that point. Isn’t that nice of them? In 2 months, I wouldn’t even have had to send an unlock request to unlock the “factory unlocked” $1500 phone that Apple sold me.

These were senior people at both operations, not Applologists and random Internet posters speculating about a situation they apparently know nothing about.

Have a great night.

 

[markyr17]

Ok... so, OP wanted to order the phone for the girlfriend through the Upgrade Program, but they don't sell the 5th option of Unlocked SIM Free through the Upgrade Program, so OP ordered a VZ for the GF, failed to fully understand the terms and conditions associated with VZ's Upgrade Program, and his plan crumbled.

Do I have that right?

That’s where you’re wrong.. you posted Verizon’s upgrade program terms and conditions... he used the Apple iPhone upgrade program.

 

[Lobwedgephil]

actually, it is on Apple. I’m not the one that advertises that I am selling “unlocked” phones. An unlocked phone is one that can be used on any network. Have a nice day.

When you signed up for the iPhone Upgrade Program did you select a wireless carrier and enter a phone number for which your phone would be under? Did you also read the terms of service of how that phone would have to be activated under that number, this is to combat fraud, not to piss you off.

 

[markyr17]

I'm surprised that you paid the whole 1,500 upfront and were still given the locked version. I thought the people who actually paid in full for their phones, rather than financed them by paying in instalments over 2 years through the IUP, had complete ownership over their phones. When I bought my SIM Free phones I've always had to get them direct from Apple as the carriers here will lock them.

I'm also surprised that you have to be there to do the exchange when you've already paid in full, as Apple has your money.

I have to say that if I had paid 1,500 of my hard earned money upfront (in cash?) to get the newest phone as an incredibly generous present for my girlfriend, I would be up in arms too. However, knowing that I could simply take it back to the shop to exchange for a new one would reassure me and I would do so. If I loved my girlfriend enough to spend 1,500 on her, I probably would love her enough to make a 120 mile voyage to sort things out, even possibly making a romantic day out of it by going together...[/QUOTE]

He never said he paid 1500 up front. He used the iPhone upgrade from Apple.

 

[markyr17]

No...OP could have bought it as a SIM free, but bought a Verizon one because he thought he was going to get a different version/configuration of the phone that might be helpful down the road if they ever needed to fall back to CDMA in areas where there was no LTE.

He can’t buy a sim free iPhone with the iPhone upgrade program which is what he used. He didn’t pay outright.

 

[markyr17]

It is crazy how much loyalty apple gets.try to warn people and they will throw you under the bus.

Yup... kind of disgusting to see

 

[stylinexpat]

actually, it is on Apple. I’m not the one that advertises that I am selling “unlocked” phones. An unlocked phone is one that can be used on any network. Have a nice day.
[automerge]1569133256[/automerge]


You are correct. According to supervisors at both Verizon and Apple, according to policy, had I activated it on my Verizon account, it certainly would have been unlocked after 60 days. In fact, they told me, it would be automatically unlocked at that point. Isn’t that nice of them? In 2 months, I wouldn’t even have had to send an unlock request to unlock the “factory unlocked” $1500 phone that Apple sold me.

These were senior people at both operations, not Applologists and random Internet posters speculating about a situation they apparently know nothing about.

Have a great night.

When one buys the unlocked sim version any carrier works on it. I tried it today with both Verizon and T-Mobile and they both work for the iPhone 11 I bought for my daughter. If you buy one for Verizon I would not expect it to be an unlocked version. This is America and Verizon has always been whom they are. I personally would never buy a carrier smartphone. Stupid if you ask me unless one never travels abroad and never leaves their city. Once you buy a Verizon smartphone is like getting married. Your wife is not going to allow you to use any other carriers

 

[konqerror]

Yes... exactly... it’s as you said both the CDMA and GSM versions are the same model number. Which means they unequivocally 100% the same phone with no software or hardware differences at all.

Incorrect. You made a wrong assumption.

If you actually read my post, you'll find that the GSM versions will not work on CDMA. People tried it. The phone fails to revert to CDMA. Have you actually tried it?

Apple also makes an explicit distinction between CDMA and GSM versions. Read my posts.

The model number is a function of the hardware due to regulatory requirements. The hardware is the same, so the models are the same. The software is not the same.

People assumed everybody got CDMA when they unified the hardware, but again, it was not true and was an incorrect assumption. As I said, it has to do with the extra license fees Apple has to pay.

 

[sirghost]

actually, it is on Apple. I’m not the one that advertises that I am selling “unlocked” phones. An unlocked phone is one that can be used on any network. Have a nice day.
[automerge]1569133256[/automerge]


You are correct. According to supervisors at both Verizon and Apple, according to policy, had I activated it on my Verizon account, it certainly would have been unlocked after 60 days. In fact, they told me, it would be automatically unlocked at that point. Isn’t that nice of them? In 2 months, I wouldn’t even have had to send an unlock request to unlock the “factory unlocked” $1500 phone that Apple sold me.

These were senior people at both operations, not Applologists and random Internet posters speculating about a situation they apparently know nothing about.

Have a great night.

Then rather then bitching with everyone here, go sue Apple if you feel and can prove to the courts that Apple lied.

simple solution.

 

[Banglazed]

Incorrect. You made a wrong assumption.

If you actually read my post, you'll find that the GSM versions will not work on CDMA. People tried it. The phone fails to revert to CDMA. Have you actually tried it?

Apple also makes an explicit distinction between CDMA and GSM versions. Read my posts.

The model number is a function of the hardware due to regulatory requirements. The hardware is the same, so the models are the same. The software is not the same.

People assumed everybody got CDMA when they unified the hardware, but again, it was not true and was an incorrect assumption. As I said, it has to do with the extra license fees Apple has to pay.

The model number does correspond to the GSM/CDMA versions in specific regions. However, Intel was the sole supplier of modem chip since last year so there was no distinction between the models.

Example: USA
Model A2161 GSM/CDMA iPhone 11 Pro Max
Model A2160 GSM/CDMA iPhone 11 Pro
Model A2111 GMS/CMDA iPhone 11

Model A1865 GSM/CDMA (Qualcomm) iPhone X
Model A1901 GSM (Intel) iPhone X

iPhone - Supported 5G and LTE networks

See the countries and regions that have certified 5G and LTE networks on iPhone including the U.S., Canada, Japan, Germany, China mainland, and more.

www.apple.com

iPhone X - Technical Specifications - Apple Support

support.apple.com

 

[konqerror]

The model number does correspond to the GSM/CDMA versions in specific regions. However, Intel was the sole supplier of modem chip since last year so there was no distinction between the models.

Quit spreading false information.

Again, the hardware is the same but CDMA is locked out via software on GSM models so Apple does not have to pay Qualcomm (and others) additional patent licensing fees.

This is borne out by actual user reports on the XS.

You modified the quote from the Apple website to change the meaning. The website actually says

iPhone 11 Pro Max
Model A2161 (CDMA)
Model A2161 (GSM)

If all versions were the same, why does Apple list them separately? Why does Apple make a distinction?

You have to look at the Apple part number (e.g. MWFC2LL/A) to tell if it has CDMA enabled, its color, storage, whether the Taiwan flag emoji has been locked out, etc.

Qualcomm does the same thing with their chipsets.

 

[Banglazed]

Quit spreading false information.

Again, the hardware is the same but CDMA is locked out via software on GSM models so Apple does not have to pay Qualcomm (and others) additional patent licensing fees.

This is borne out by actual user reports on the XS.

You modified the quote from the Apple website to change the meaning. The website actually says


If all versions were the same, why does Apple list them separately? Why does Apple make a distinction?

You have to look at the Apple part number (e.g. MWFC2LL/A) to tell if it has CDMA enabled, its color, and storage.

Qualcomm does the same thing with their chipsets.

Apple clearly made it specification understandable that the same model can work for both. If there is a distinction in the part number such as an example, MWFC2LL/A. What are the part numbers for GSM and CDMA to confirm this distinction?

iPhone 11 Pro Max
Year introduced: 2019
Capacity: 64, 256, 512 GB
Colors: Silver, space gray, gold, midnight green
Model number: A2161 (Canada, United States), A2220 (China mainland, Hong Kong, Macao), A2218 (other countries and regions)

iPhone 11 Pro
Year introduced: 2019
Capacity: 64, 256, 512 GB
Colors: Silver, space gray, gold, midnight green
Model number: A2160 (Canada, United States), A2217 (China mainland, Hong Kong, Macao), A2215 (other countries and regions)

Identify your iPhone model - Apple Support

Learn how to identify your iPhone model by its model number and other details.

support.apple.com

 

[konqerror]

Apple clearly made it specification understandable that the same model can work for both. If there is a distinction in the part number such as an example, MWFC2LL/A. What are the part numbers for GSM and CDMA to confirm this distinction?

iPhone 11 Pro Max
Year introduced: 2019
Capacity: 64, 256, 512 GB
Colors: Silver, space gray, gold, midnight green
Model number: A2161 (Canada, United States), A2220 (China mainland, Hong Kong, Macao), A2218 (other countries and regions)

iPhone 11 Pro
Year introduced: 2019
Capacity: 64, 256, 512 GB
Colors: Silver, space gray, gold, midnight green
Model number: A2160 (Canada, United States), A2217 (China mainland, Hong Kong, Macao), A2215 (other countries and regions)

Identify your iPhone model - Apple Support

Learn how to identify your iPhone model by its model number and other details.

support.apple.com

Again, you are wrong. A MWFC2LL/A is an AT&T, US model, so it does not have CDMA. There is a huge list of model numbers, one for each country, carrier, color, and storage.

Read the fine print at the bottom of the Apple's LTE page:

LTE band support is based on iPhone model number and configuration for either CDMA or GSM networks.

Once again, while the hardware is the same, the GSM models have CDMA locked out. People have tried. It doesn't work.

 

[Banglazed]

Again, you are wrong. A MWFC2LL/A is an AT&T, US model, so it does not have CDMA. There is a huge list of model numbers, one for each country, carrier, color, and storage.

Read the fine print at the bottom of the Apple's LTE page:


Once again, while the hardware is the same, the GSM models have CDMA locked out.

You claimed MWFC2LL/A is the GSM part number which does not rule out the CDMA part number. What is the part number for the CDMA for Verizon/Sprint?

MWFC2LL/A is the only part number for both US GSM/CDMA model A2161.

 

[wib]

It's an unsecured loan, like a credit card, so the bank has no security interest in or ownership of the phone.



There is generally no cooling off period in the US. The OP does have Apple's standard return period.



What you could have done, and the OP should have done, is to just run the full activation process and get the new phone on AT&T, in your case. Then just pop the new AT&T SIM into your old device and do whatever you want with the new phone.

The key is to simply complete activation fully on the new device, then you can swap things around. Don't screw with anything before this. A rather simple concept is being lost.

Thank you so much for replying so patiently
to my enquiry.

 

[konqerror]

You claim MWFC2LL/A is the GSM part number which does not rule out the CDMA part number. What is the part number for the CDMA for Verizon/Sprint?

MWFC2LL/A is the only part number for both US GSM/CDMA.

Incorrect on all counts.

iPhone 11 Pro Max Gold 64 GB:

MWFC2LL/A for AT&T
MWFQ2LL/A for T-Mobile
MWGH2LL/A for Verizon
MWG42LL/A for Sprint
MWH12LL/A unlocked

 

[wib]

I'm also surprised that you have to be there to do the exchange when you've already paid in full, as Apple has your money.

I have to say that if I had paid 1,500 of my hard earned money upfront (in cash?) to get the newest phone as an incredibly generous present for my girlfriend, I would be up in arms too. However, knowing that I could simply take it back to the shop to exchange for a new one would reassure me and I would do so. If I loved my girlfriend enough to spend 1,500 on her, I probably would love her enough to make a 120 mile voyage to sort things out, even possibly making a romantic day out of it by going together...

He never said he paid 1500 up front. He used the iPhone upgrade from Apple.
[/QUOTE]
He certainly gave the impression that ‘Apple had his money’ etc.

It was implied as he kept throwing around the 1,500 figure. If he’d said $65 in the first place, it wouldn’t have been as dramatic. I suspect this thread would have garnered little to no attention if the truth of the matter was laid out in the first post or two...

 

[thefish2019]

He certainly gave the impression that ‘Apple had his money’ etc.

It was implied as he kept throwing around the 1,500 figure. If he’d said $65 in the first place, it wouldn’t have been as dramatic. I suspect this thread would have garnered little to no attention if the truth of the matter was laid out in the first post or two...

It's the iPhone Upgrade Program (which I mentioned in the VERY first post). It's no different than putting it on a credit card, except it shows up on your credit as an installment loan instead of a revolving line of credit. Now you're going to say that because I borrowed from a bank to pay Apple $1500+ for the phone (as most people do), that I'm not entitled to use my phone? When you finance a car, are you not really entitled to use of the car because you didn't pay 100% of the purchase price in cash for it? Your opinion of people that lease cars must be even lower. I suppose you think that people that lease houses should be grateful that the owner lets them sleep there sometimes.

Apple has been paid the full price of the phone, by the bank that they contracted with to finance it. Apple has the entire amount for the phone in the bank. Tim Cook is probably out right now partying with it.

Wow.....the fanboys are out in force today.

 

[konqerror]

It's no different than putting it on a credit card, except it shows up on your credit as an installment loan instead of a revolving line of credit.

It actually doesn't show up on your credit at all, except as a hard pull.

Apple has been paid the full price of the phone, by the bank that they contracted with the finance it.

Again, they have not been paid in full. You cheated them out of Verizon's upgrade commission.

 

[thefish2019]

It actually doesn't show up on your credit at all except as a hard pull.



Again, they have not been paid in full. You cheated them out of Verizon's upgrade commission.

I was told it would. It certainly showed up as a hard pull on my credit, so I hope it will show up as a loan.

I have cheated no one. Apple has been paid. Are you really trying to say that as one of millions of customers using the IUP I am cheating Apple? On what planet does that make sense?

 

[konqerror]

I was told it would. It certainly showed up as a hard pull on my credit, so I hope it will show up as a loan.

I have cheated no one. Apple has been paid. Are you really trying to say that as one of millions of customers using the IUP I am cheating Apple? Are you insane?

Again, you were told wrong. You seem to be swimming in misinformation.

Nope, as was quoted before, the contract explicitly requires you to activate the phone on the carrier.

This is because the carrier pays Apple an upgrade commission. (The carrier often charges you an upgrade fee)

Apple was not paid this commission, because you did not properly activate your phone, thus your phone remains locked.

This has been explained to you many many many times.

You seem to be purposely ignoring this to push your agenda.

 

[Banglazed]

United States – Unlocked SIM-free 64GB Space Gray MWGY2LL/A 256GB Space Gray MWH42LL/A 512GB Space Gray MWH82LL/A 64GB Silver MWH02LL/A 256GB Silver MWH52LL/A 512GB Silver MWH92LL/A 64GB Midnight Green MWH22LL/A 256GB Midnight Green MWH72LL/A 512GB Midnight Green MWHC2LL/A 64GB Gold MWH12LL/A 256GB Gold MWH62LL/A 512GB Gold MWHA2LL/A United States – Verizon Wireless 64GB Space Gray MWGF2LL/A 256GB Space Gray MWGK2LL/A 512GB Space Gray MWGP2LL/A 64GB Silver MWGG2LL/A 256GB Silver MWGL2LL/A 512GB Silver MWGQ2LL/A 64GB Midnight Green MWGJ2LL/A 256GB Midnight Green MWGN2LL/A 512GB Midnight Green MWGT2LL/A 64GB Gold MWGH2LL/A 256GB Gold MWGM2LL/A 512GB Gold MWGR2LL/A United States – Sprint 64GB Space Gray MWG22LL/A 256GB Space Gray MWG62LL/A 512GB Space Gray MWGA2LL/A 64GB Silver MWG32LL/A 256GB Silver MWG72LL/A 512GB Silver MWGC2LL/A 64GB Midnight Green MWG52LL/A 256GB Midnight Green MWG92LL/A 512GB Midnight Green MWGE2LL/A 64GB Gold MWG42LL/A 256GB Gold MWG82LL/A 512GB Gold MWGD2LL/A

United States – AT&T 64GB Space Gray MWF92LL/A 256GB Space Gray MWFE2LL/A 512GB Space Gray MWFJ2LL/A 64GB Silver MWFA2LL/A 256GB Silver MWFF2LL/A 512GB Silver MWFK2LL/A 64GB Midnight Green MWFD2LL/A 256GB Midnight Green MWFH2LL/A 512GB Midnight Green MWFM2LL/A 64GB Gold MWFC2LL/A 256GB Gold MWFG2LL/A 512GB Gold MWFL2LL/A United States – T-Mobile 64GB Space Gray MWFN2LL/A 256GB Space Gray MWFT2LL/A 512GB Space Gray MWFX2LL/A 64GB Silver MWFP2LL/A 256GB Silver MWFU2LL/A 512GB Silver MWFY2LL/A 64GB Midnight Green MWFR2LL/A 256GB Midnight Green MWFW2LL/A 512GB Midnight Green MWG12LL/A 64GB Gold MWFQ2LL/A 256GB Gold MWFV2LL/A 512GB Gold MWG02LL/A

The part numbers does not clearly differential GSM/CDMA. If you were to break each letter of the part number down, it basically specify the device such as retail unit/replacement unit, carrier, iPhone name, capacity, color and region. As stated in Apple LTE support page, GSM/CDMA differentiating models starts with A like A2161. If you go on your iPhone and go to Settings>General>About>Model Number>Tap the model number to get the AXXXX that will specify LTE models. If you go into Verizon/Sprint and AT&T/T-Mobile store, it should match what I said below:

Model A2161 GSM/CDMA iPhone 11 Pro Max
Model A2160 GSM/CDMA iPhone 11 Pro
Model A2111 GMS/CMDA iPhone 11

The iPhone Wiki

www.theiphonewiki.com

 

[wib]

It's the iPhone Upgrade Program (which I mentioned in the VERY first post). It's no different than putting it on a credit card, except it shows up on your credit as an installment loan instead of a revolving line of credit. Now you're going to say that because I borrowed from a bank to pay Apple $1500+ for the phone (as most people do), that I'm not entitled to use my phone? When you finance a car, are you not really entitled to use of the car because you didn't pay 100% of the purchase price in cash for it? Your opinion of people that lease cars must be even lower. I suppose you think that people that lease houses should be grateful that the owner lets them sleep there sometimes.

Apple has been paid the full price of the phone, by the bank that they contracted with to finance it. Apple has the entire amount for the phone in the bank. Tim Cook is probably out right now partying with it.

Wow.....the fanboys are out in force today.

Nope. Not a fanboy - I don’t think any phone is worth 1,500 (especially without 5G capabilities).

I dislike the notch. I don’t want a glass backed phone as it’s heavier and more liable to break if dropped.

I can’t afford to upgrade (even if I wanted the new phones) and alas don’t have a boyfriend willing to go into debt for 2 years to buy me a new phone.

It’s an attitude thing...

A ‘Doh, guess what I did ...’ thread would have got a lot more sympathy, maybe.

 

[thefish2019]

Again, you were told wrong. You seem to be swimming in misinformation.

Nope, as was quoted before, the contract explicitly requires you to activate the phone on the carrier.

This is because the carrier pays Apple an upgrade commission.

Apple was not paid this commission thus your phone remains locked.

This has been explained to you many many many times.

You seem not to be purposely ignoring this to push your agenda.

Would you like to know what isn't misinformation?

That's really all that needs to be said.

I'm going to let you fanboys and girls take over now. You have confirmed the reputation of this board as a cesspool of Apple propaganda and complete nonsense. Enjoy your bubble!