Warranty up in 3 days...noisy burner...what to do?

[Sdashiki]

So, I rarely burn stuff with my 20" C2D iMac (non AL). But when i do, at full speed, it makes a horrible vibrating noise, like a whirr that I cant stop no matter what. Thankfully, full speed means less than 3minutes of burning, but still...

I dont mind it really, but if I try to resell this sometime, its a real downer.

My 1yr warranty is up Feb 2nd, 3 days.

Should I call apple? What do you think they would even offer to do?

There aint no store within 100 miles, nor an authorized repair center within at least 50.

 

[design-is]

I'd call them. The least they will probably do is offer you applecare as your still within 1 year (just). Or you might get someone in a good mood and they will offer you more help/advice. What you got to loose?

 

[Macchino]

Definetly call apple, i can't see you loosing anything by doing it! What if something happens in 3 months. Then you can say that you called and they dismissed the problem etc. (if they do that)

 

[Sdashiki]

Im just afraid they are gonna ask me to take it to a store, just for a noisy burner, which is not killing me or the computer. Only its resale value, and possibly my neighbors on the other side of the thin (super-thin, im not kidding) walls of my office.

And I dont want to drive all around, to stand in line, or drop it off, just for a burner.

Maybe, Id just be happiest with them saying send it back to us, we'll send you a brand new machine!

 

[Mindflux]

buy applecare.

 

[Consultant]

Yup, buy Apple Care or call them up now. If it's a problem they can do things through mailing.

You need to use the factory disks to test to see whether it makes noise, or it could be a bad batch of unbalanced CDR.

 

[harcosparky]

Buy Applecare.

Smartest advice I could imagine.

Apple Care will also boost resale value, at least it did for me when I sold a Powermac with one year left on it.

 

[California]

Yes. BUY APPLECARE

 

[Macchino]

Im just afraid they are gonna ask me to take it to a store, just for a noisy burner, which is not killing me or the computer. Only its resale value, and possibly my neighbors on the other side of the thin (super-thin, im not kidding) walls of my office.

And I dont want to drive all around, to stand in line, or drop it off, just for a burner.

Maybe, Id just be happiest with them saying send it back to us, we'll send you a brand new machine!

OK then... buy apple care or call them and hope theyll let you send it back.anyway hope you end up happy, what ever you do.
best regards

 

[Sdashiki]

total time on phone: 80minutes give or take

i was doing stuff, have speakphone for the "holding", so not a big deal.

quick note: you cant buy applecare over the phone in Florida...everywhere in the world he says, but Florida.

so I bought it from the apple store online while I waited.

basically, my choice is to bring it to a genius who will diagnose and fix it. closest is 90miles. so, ill wait for the applecare box, activate it, and eventually get to an apple store.

to bee continued...