Watch out, the BBC drama queen journalists are about

[glossywhite]

As usual, the media blow every tiny "problem" out of all proportion.. and what on EARTH is that bizarre analogy to a nightclub bouncer?!

A few (hundred?) complaints (of the many millions of iPhone owners ) have caused a stir at the BBC "Watchdog" office... these people evidently expect everything Apple to be inherently flawless, without exception - no understanding of the word "bug" then?...

http://www.bbc.co.uk/blogs/watchdog/2009/10/iphone_goes_into_a_coma.html

The funny thing is, the 3.1.2 update came out ONE WEEK before this was reported - talk about slow on the uptake!. One sheep, added this comment to the BBC blog:

"I have just returned from a 125 mile round trip to sort out my non-revivable Iphone 3GS! I purchased the phone 3 months ago, from an independent Apple Retail store - [shop removed]. Having downloaded the new software the day before I went on holiday, the phone drifted off into a coma that I couldn't get it out of. Being phoneless throughout my holiday. I contacted the [shop removed] when I returned from my travels, to be told they could not help me and that my problem now lay with Apple! (I knew it didn't they sold me the phone!) Anyway, I spoke to Apple who advised me to go to make an appointment at the nearest Apple shop (125 miles away) where someone looked at the phone and also couldn't revive it! At this point my 3 month old phone was replaced with a "re-manufactured" phone - as this was the best they could do! Think I'll hold off investing in an Apple Mac!"

Because of one bug, this causes ALL Apple products to be bad, of course. I was talking to my friend earlier, who was saying how he saw the BBC show, and said "oooh you don't want one of those iPhones - have you heard?!" - people expect Apple to be superhuman??.

SHEEPLE


As for the Apple "expert" in the video... ...whatever

 

[SilentPanda]

They mention the patch at the bottom of the article. The article was made solely to get page hits. I've e-mailed CNN a few times regarding misleading information in their articles and they've altered the articles. You could try to fix the BBC story if you want...

 

[glossywhite]

Notice how the star of the video report, is some suited corporate pen-pusher, who hasn't a single clue about software, bugs etc. Way to go, getting an "INFORMED" person to propogate that FUD, even further

Another blog post:

22. At 9:02pm on 15 Oct 2009, VanDiesil wrote:
tiptopAllison, it is just a shame that Apple don't release updates every two to three weeks, and do so as & when they decide to. Both of the handsets that I have had replaced (the last replacement was 2 days ago after the latest 3.1.2 update did not solve the problems it claimed to!)have been updated with the latest software & updates as soon as they hit the Apple servers, yet the problems are still there (and sometimes MORE problems). Everyone I know personally (all over the World) are having the same problems and are also going to be replacing their handsets with a non-Apple product as soon as they can. I was going to get a couple of 3GS handsets very shortly but have now started to look at other smartphones such as the Palm Pre (which is launched in UK tomorrow) and several of the Windows Mobile and Android based handsets (which all have been getting good feedback from the vast majority of their users).
As Apple have said about apps causing the problems, as the iPhone cannot run one app and then another without closing the first down (unless jailbroken) or within a phone call, it is not the apps causing the problems like WatchDog's "so-called expert" claimed, but a operating system or hardware issue, both of which are Apple's domain to sort out. As the iPhone OS only works on Apple hardware (iPhone 3G/S or iPod Touch), Apple cannot blame third parties for the problems as they are the ones that have written the code specifically for the hardware they supply.

I think he'll find that at no point HAVE Apple blamed the app devs for the issues... have they?!!
So glad you're leaving us, dude - we don't need nitwits around, to misunderstand the (inevitable) problems that arise with ALL computer products. So, ALL your friends with iPhone, are suddenly going to ditch them, and switch manufacturer, because YOU said so?.

Can I fall about laughing, yet??.

What a c*ck.

 

[OllyW]

A few (hundred?) complaints (of the many millions of iPhone owners ) have caused a stir at the BBC "Watchdog" office...

To be fair, there were more than "a few" people suffering with the bug. There were over 2300 posts and nearly a quarter of a million hits on the Apple Support Discussions site about coma mode with the 3.1 firmware and there was also a big thread here on MacRumors.

I also agree it was a bit dumb for the BBC to go ahead with the program a week after it was fixed with the 3.1.2 update.

I think what got a lot of people's back up was the usual wall of silence from Apple. The bug was present in the 3.1 beta but the firmware update was rushed out for the keynote on the 9th September. For the next month a lot of 3G iPhones were locking up and missing calls and Apple didn't even acknowledge there was a problem. It must of ended up costing Apple a fair bit of money because they replaced a lot of iPhones on warranty, even though there was nothing wrong with the hardware.

 

[glossywhite]

Bottom line == Apple WILL fix this, and very quickly. This is an issue, but in the long run, a minor complaint, overall.

 

[londonmystery]

I think this was posted yesterday as the program was on air, lol.

https://forums.macrumors.com/threads/803445/