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we cannot install fonts under El Capitan

Jasna Naghashian

Jasna Naghashian

macrumors newbie
Original poster
Oct 17, 2015
3
0
Windischeschenbach, Germany
Yesterday we upgraded to El Capitan: one iMac Retina 5K 27" (end of 2014) and one Mac Pro (End of 2013) My husband is font designer. Since upgrade he is not able to install any fonts (OpenType, TT or Postscript). Normally you do it with drag and drop in library/fonts. This does not work any more. He is going nuts. Please help!
 
Jasna Naghashian said:
Yesterday we upgraded to El Capitan: one iMac Retina 5K 27" (end of 2014) and one Mac Pro (End of 2013) My husband is font designer. Since upgrade he is not able to install any fonts (OpenType, TT or Postscript). Normally you do it with drag and drop in library/fonts. This does not work any more. He is going nuts. Please help!
Click to expand...
Please describe exactly what happens when you do this. "This does not work any more" isn't useful information to help troubleshoot. Do you receive an error?
On my computers running 10.11, I can add and remove fonts from /Library/Fonts without a problem. Make sure you are not trying to add them to /System/Library/Fonts.
 
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chrfr said:
Please describe exactly what happens when you do this. "This does not work any more" isn't useful information to help troubleshoot. Do you receive an error?
On my computers running 10.11, I can add and remove fonts from /Library/Fonts without a problem. Make sure you are not trying to add them to /System/Library/Fonts.
Click to expand...
 
am not an expert, but shouldn't fonts be added thru apple's font book app? also, sarahcosta21...have you tried restarting your mac? anyone else (am sure this forum is filled with people who know more about font management...)
 
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fisherking said:
am not an expert, but shouldn't fonts be added thru apple's font book app? also, sarahcosta21...have you tried restarting your mac? anyone else (am sure this forum is filled with people who know more about font management...)
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Agreed, font book would be the way to go, not directly putting them in the library, that's asking for trouble. The reason this has most likely stopped working is due to the whole System Integrity Protection 'rootless' function in El Capitan: http://osxdaily.com/2015/10/05/disable-rootless-system-integrity-protection-mac-os-x
 
SarahCosta21 said:
I did all that, and it says that it has been installed to my computer, but the fonts are still not showing in Photoshop or Illustrator.
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Time for you to protect your business and revert at least one of the machines to its pre-El Capitan backup so that your husband's business can continue while you work out how to continue the business on El-Capitan. TBH you should only develop on a known stable OS base and test on the latest OS, not upgrade your production platform (on both machines), then find out it doesn't work.
 
Haven't
simonsi said:
What backups do you have? Time Machine? Drive clones?
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Have no idea... but on the bright side, I don't know what happened but now the fonts are showing up in Illustrator, which is what I needed. Again, I don't know how it happened, but thank you everyone for helping me out :)
 
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simonsi said:
Time for you to protect your business and revert at least one of the machines to its pre-El Capitan backup so that your husband's business can continue while you work out how to continue the business on El-Capitan. TBH you should only develop on a known stable OS base and test on the latest OS, not upgrade your production platform (on both machines), then find out it doesn't work.
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there are always options, and other solutions. and font book should work, perhaps a reboot after. there's no harm in moving forward, instead of backwards...
 
fisherking said:
there are always options, and other solutions. and font book should work, perhaps a reboot after. there's no harm in moving forward, instead of backwards...
Click to expand...

OP's original post was in October, at that time both their machines had been updated and apparently her husband couldn't work. Post today indicated the same. A fallback to enable work to continue was way overdue IMHO, or they don't need to work. Sounds horribly like they don't have a backup.
 
simonsi said:
OP's original post was in October, at that time both their machines had been updated and apparently her husband couldn't work. Post today indicated the same. A fallback to enable work to continue was way overdue IMHO, or they don't need to work. Sounds horribly like they don't have a backup.
Click to expand...

or they can pursue a fix, options. if everyone was having the same issue, i'd understand the idea of an earlier OS, but since this is not a universal issue, it must be fixable. for a lot of people, that's a more practical route than moving backwards...

whatever works. just my opinion (of course)
 
Jasna Naghashian said:
Yesterday we upgraded to El Capitan: one iMac Retina 5K 27" (end of 2014) and one Mac Pro (End of 2013) My husband is font designer. Since upgrade he is not able to install any fonts (OpenType, TT or Postscript). Normally you do it with drag and drop in library/fonts. This does not work any more. He is going nuts. Please help!
Click to expand...
Hello Jasna how r you doing? I am having the same issue with my fonts,I like changing them around for Imessage or emails I just hate the default font. I would even use some system fonts from the font book but i dont know how to install them.Its weird the font changed in my email only the page that is opened.So if u dont mind and have some time any help is greatly appreciated.Thank you have a great day.!
 
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