It's very hard to tell which question you're answering, so perhaps you could add details? Some declarative statements like:
"All web sites are slow, regardless of whether I initiate from an email or from the browser address bar." Or "This one web site xyz.com is slow when I click on it from an email link, but when I type xyz.com in the address bar it loads quickly." Or "The front page of macrumors.com seems to load fine (quickly)." Stuff like that.