My son just installed Big Sur on his 2019 MacBook Air, and he is having some very weird networking problems.
We have checked multiple users on his computer, and it happens on all of them.
Anyone have any ideas what's going on here? I've been poking around and so far I'm stumped. The next thing I'm looking at is to wipe his Mac and reinstall Big Sur from scratch and see if that helps, and then just restore his documents and apps from a backup, hopefully without restoring the problem.
- Safari thinks he's not connected to the Internet, most of the time. Occasionally it will load a page, but usually he just gets a message that he's not connected to the Internet.
- Discord thinks he's not connected to the Internet. When he launches, he just gets the alert that it wasn't able to update. Occasionally it will manage to update.
- Chrome works fine. No problems. Loads web pages, etc.
- Firefox works fine.
- Maps.app works fine. It is clearly loading content from the Internet.
- Messages works fine.
- Going into Terminal, we are able to ping servers on the Internet.
We have checked multiple users on his computer, and it happens on all of them.
Anyone have any ideas what's going on here? I've been poking around and so far I'm stumped. The next thing I'm looking at is to wipe his Mac and reinstall Big Sur from scratch and see if that helps, and then just restore his documents and apps from a backup, hopefully without restoring the problem.