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bowlman23

macrumors regular
Original poster
Jun 20, 2007
157
0
With some of the issues that have been mentioned on the forum, does anyone have a procedure they do to ensure that their laptop is functioning properly?

The reason I ask is because I'm getting a new MBP, and I want to run all of the tests in the first 14 days. That way, in case anything is wrong, I can return it.

Do you guys have a self-test you put it through, both hardware and software? Thanks for the help.
 
Did you buy Applecare? If so, install the Techtool Deluxe program that comes on CD and let it test your system :)

Other than that, just put the machine through its paces. Do everything on it that you can forsee yourself needing it for and see if you run into problems :)
 
Did you buy Applecare? If so, install the Techtool Deluxe program that comes on CD and let it test your system :)

Other than that, just put the machine through its paces. Do everything on it that you can forsee yourself needing it for and see if you run into problems :)

I haven't purchased it yet, but I will definitely be purchasing AppleCare.
 
With some of the issues that have been mentioned on the forum, does anyone have a procedure they do to ensure that their laptop is functioning properly?

The reason I ask is because I'm getting a new MBP, and I want to run all of the tests in the first 14 days. That way, in case anything is wrong, I can return it.

Do you guys have a self-test you put it through, both hardware and software? Thanks for the help.


These are the things I look at, in order:

1. Any case issues: dents, warps or other alignment problems. I check this quickly after I get it out the wrapper.

2. Boot up. I look at the display to check for uneven illumination and dead pixels. The first gray display is good for that. You can also run LCDtest to check later. With these new ones, also check for flickering during the initial startup process. If it flickers, return it for a replacement.

3. Once I've created an account, I open a text document and try ALL keys to make sure they're working, then I check the function keys, which includes checking that there is sound coming from both speakers....

4. I then plug in headphones in the audio out jack to make sure it's working, and to see if there's any abnormal hissing, crackling etc going on.

5. Pop in a movie DVD to see that it works. Maybe burn one too.

6. Connect some USB peripherals and a firewire drive to see that it powers them. I had quite a few experiences with MBPs where the USB port on one side didn't work consistently.

7. If all the above is ok, and there no nasty noises or other very apparent issues, I just start using it.

After a week or so, you'll know if there are any issues. If any of the above fails the test, I immediately return it and ask for a replacement. I usually check the basics in the store so that I don't have to go back with it.

Good luck!
 
That's a pretty good idea. My nearest Apple store that I will be purchasing from is a good hour away from my house, so I should probably make sure that I can start it up there to make sure everything is ok.
 
That's a pretty good idea. My nearest Apple store that I will be purchasing from is a good hour away from my house, so I should probably make sure that I can start it up there to make sure everything is ok.

Absolutely! I used to just bring them home and think that I'll be ok, but it's a relief to be there if there is an issue so that you don't have time to get upset. take your time, look through everything and if you feel completely satisfied, chances are it's all going to be fine a week later too. If something stands out, tell one of the geniuses or sales people and get a replacement.

Chances are you'll be fine...
 
Absolutely! I used to just bring them home and think that I'll be ok, but it's a relief to be there if there is an issue so that you don't have time to get upset. take your time, look through everything and if you feel completely satisfied, chances are it's all going to be fine a week later too. If something stands out, tell one of the geniuses or sales people and get a replacement.

Chances are you'll be fine...

So, as soon as I buy it, they won't care that I'll take it out of the box right in the store to check it?
 
So, as soon as I buy it, they won't care that I'll take it out of the box right in the store to check it?

Not at all. They want you to pay for it first, but you can immediately find a quiet spot in the store and open it. I also get the feeling that they're more willing to replace for smaller things if you haven't left the store. It may have to do with selling open box items vs. having to send for 'refurbishing', or maybe I'm mistaken. In any case, it's easier for you to open it there and have a problem than to drive back home and have to drive back....
 
Not at all. They want you to pay for it first, but you can immediately find a quiet spot in the store and open it. I also get the feeling that they're more willing to replace for smaller things if you haven't left the store. It may have to do with selling open box items vs. having to send for 'refurbishing', or maybe I'm mistaken. In any case, it's easier for you to open it there and have a problem than to drive back home and have to drive back....

I'll make sure to do that. I just want to run vigorous tests on the laptop when I get it home too to make sure everything works and I shouldn't have problems. That's why i was curious what some people do to test out their new laptops.
 
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