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Ilfracombe

macrumors member
Original poster
Jun 4, 2011
42
1
I'm running Mail 13.4 on an elderly 2012 Mac mini, on Catalina 10.15.7.

On the Mail window, on the ribbon on top right, there is a field that I can click to send messages to mailboxes. I've just noticed that the default has changed to "All Mail', and I've been clicking it for a few messages. Some of those messages are important, and I don't want to lose them. But where are they? I do not have an 'All Mail' mailbox.
So where are these messages? and how can I retrieve them? Why has this appeared?
 
Sounds like you are using Gmail. Click/expand the Gmail entry in the left column to see the "All Mail" folder. Can also make it a favorite by clicking on the "+" next to Favorites in same left column.
 

Attachments

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    Mail_Left.png
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Hi, NoBoMac. Thanks for your reply. Sorry for my slow response. I've been away.
No, I'm not using Gmail. I'm running Mail 13.4.
I do have a gmail account, but I rarely use it , and I have never used it on Mail
 
Look under "On My Mac" in the left bar/ribbon. If not there, expand the entry for your email provider.
 
Look under "On My Mac" in the left bar/ribbon. If not there, expand the entry for your email provider.
Thanks. I've opened all the mailboxes in 'on my mac' and there isn't any 'All Mail" box. I suppose that by 'my mail provider' you mean iCloud. However, there is no "All Mail box there either. This is odd, as I inadvertently saved some messages to 'All Mail', so it must be there somewhere.
 
Thanks for your help. Here it is (but I've closed all the folders)
 

Attachments

  • Screenshot 2022-02-14 at 11.15.21.png
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Thank you. I think the reason you don't see All Inboxes is because there appears to be just one email account.
 
Thanks, but I don't understand what you mean. I only ever use iCloud. I don't want any other email account. Basically, I need to know how to stop my Mail.app inviting me to put messages into an 'All Mail' mailbox that I don't have.
 
I don't use my iCloud email but if I "enable" it and disable everything else this is what I see at that "Move to…" button:

Screen Shot 2022-02-21 at 6.00.03 PM.png

and this is what I have on the Sidebar:

Screen Shot 2022-02-21 at 5.59.34 PM.png


I don't see "All Mail". What folders, other than the ones you created, are on the sidebar when you log into your account at the iCloud email website?
 
Well, as I said, the 'Move to' button said 'All Mail'. As I think my attachment above showed, there are no 'all Mail' folders. My main problem is that I absent-mindedly clicked the 'Move to All Mail' field, for a score of messages, and now I don't know where those messages are. I should have taken a screen shot, but I didn't know that was possible. Actually, that behaviour has ceased, and 'Move to All Mail' is not appearing. If it happens again, I'll post a screen shot. Thanks for listening, anyway.
 
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