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jcpeden

macrumors newbie
Original poster
Feb 25, 2013
4
0
I was cleaning my Macbook Air at the weekend and think I might have damaged the screen. A vertical bar of inverted colours appeared on the left-hand side (the right was fine initially) but then both sides of the screen displayed as shown in the image.

ltiV5.jpg


After about an hour of doing nothing, the bar on the left-hand side returned to normal but the right-hand side bar has been there since.

I’ve tried:
  • Pressing around the screen (does nothing)
  • Cleaning it again (gently and with no cleaning fluid)
  • Connecting it to an external monitor (output is fine which suggests the GPU is fine)
Any ideas what has happened? It’s a 6-year-old machine but I’ve never had any issues with it until the weekend.

Does the screen need to be replaced?
 

keysofanxiety

macrumors G3
Nov 23, 2011
9,539
25,302
Yeah, almost certainly the display. At an absolute push it might be the display cable, but normally that would change if you move the display back and forth.

If there's an Apple Store local to you, it's worth taking in for a free assessment.

Sorry :(
 

jcpeden

macrumors newbie
Original poster
Feb 25, 2013
4
0
Thanks for the reply. I assume that it's related to my cleaning the screen but I wasn't especially heavy-handed and just gave it a few sprays with window cleaner...perhaps that was enough!?

Really bizarre that it broke on one side and not the other initially but then reversed direction.
 

mj_

macrumors 68000
May 18, 2017
1,618
1,281
Austin, TX
Wait, did you just say that you "gave the display a few sprays"? As in directed the spray bottle towards the screen, then pulled the trigger? If so then congratulations, you've killed it. You've introduced liquids into the system, either directly our through mist, most likely causing a short.

What on earth gave you the idea to spray your display instead of applying the window cleaner onto a soft microfibre cloth to wipe the display with?
 
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Mackinjosh

Suspended
Aug 21, 2014
1,181
1,697
Wait, did you just say that you "gave the display a few sprays"? As in directed the spray bottle towards the screen, then pulled the trigger? If so then congratulations, you've killed it. You've introduced liquids into the system, either directly our through mist, most likely causing a short.

What on earth gave you the idea to spray your display instead of applying the window cleaner onto a soft microfibre cloth to wipe the display with?
This. Always apply cleaner (ScreenMom is great) directly to the micro fiber towel and then wipe the screen.
 

Acorn

macrumors 68030
Jan 2, 2009
2,643
352
macrumors
if it was just a tiny amount of liquid you may get lucky and it will come back to life when it dries.
 

dayberry

macrumors newbie
Apr 6, 2021
1
0
Hey, having the same issue, maybe a little late but can you tell me how did everything turn out?
 
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