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DarkAnnie

macrumors regular
Original poster
Sep 5, 2006
105
1
Hi! I have a 2019 second gen iPad Pro, and about a year ago my screen started going wonky around the top. The iPad never fell or is damaged in any way. In the beginning I could just give the screen a little press for it to become normal again, but over time this have become worse. In the end I just put it away because it was almost impossible to use it. I can get the screen back to normal by pressing and fiddling with the bezel, but a little bump and it goes back to being “broken”. What can this be? It’s obviously not broken for real since it CAN be normal. Have the screen become unglued? Anybody got ideas for a fix? See attached videos.
Thanks! Annie



 

AutomaticApple

Suspended
Nov 28, 2018
7,401
3,378
Massachusetts
Hi! I have a 2019 second gen iPad Pro, and about a year ago my screen started going wonky around the top. The iPad never fell or is damaged in any way. In the beginning I could just give the screen a little press for it to become normal again, but over time this have become worse. In the end I just put it away because it was almost impossible to use it. I can get the screen back to normal by pressing and fiddling with the bezel, but a little bump and it goes back to being “broken”. What can this be? It’s obviously not broken for real since it CAN be normal. Have the screen become unglued? Anybody got ideas for a fix? See attached videos.
Thanks! Annie

View attachment 1707393

View attachment 1707394
I would honestly just contact Apple and see what they think about the issue. Get their verdict first and report it back to us.
 

doolar

macrumors 6502a
Nov 25, 2019
644
1,128
I would honestly just contact Apple and see what they think about the issue. Get their verdict first and report it back to us.
Same. I don’t get why OP decided to put it away and not bring it to Apple? It’s rare that devices magically fix themselves in a cupboard. 😊 And the warranty runs out too.

But hindsight is 2020, so bring it to Apple and have them look at it.
 

getrealbro

macrumors 6502a
Sep 25, 2015
604
262
This is a just a WAG…

The 12.9 iPad Pro 2nd Gen battery has two rectangular sections.
When iPhone and iPad batteries fail they expand putting pressure on the LCD. So one of the sections of the battery may have failed, which would cause half of your screen act oddly.

GetRealBro
 

DarkAnnie

macrumors regular
Original poster
Sep 5, 2006
105
1
Same. I don’t get why OP decided to put it away and not bring it to Apple? It’s rare that devices magically fix themselves in a cupboard. 😊 And the warranty runs out too.

But hindsight is 2020, so bring it to Apple and have them look at it.
We live...well pretty much at least a 4 hour drive to the nearest apple store. Bought this online, and the issue gradually just got worse. In the beginning I was in denial and was hoping it would get better all by itself, buuuut like you see, that did not happen. 😅
 
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DarkAnnie

macrumors regular
Original poster
Sep 5, 2006
105
1
This is a just a WAG…

The 12.9 iPad Pro 2nd Gen battery has two rectangular sections.
When iPhone and iPad batteries fail they expand putting pressure on the LCD. So one of the sections of the battery may have failed, which would cause half of your screen act oddly.

GetRealBro
So changing the battery may be the fix? 🤩
 

getrealbro

macrumors 6502a
Sep 25, 2015
604
262
So changing the battery may be the fix? 🤩
Yes. But…

Replacing an iPad’s battery is not easy. They are basically glued together. Be sure to read the procedure on iFixIt BEFORE you buy the parts and tools.

FWIW I’m in the process of replacing the battery in our original iPad Mini. The battery was puffed up like a balloon. Getting an iPad apart is relatively easy with a kit from iFixIt. The tough part is cleaning up the gluey mess before you put it back together with the correct precut glue strips. And of course making sure you don’t mess up the LCD, etc..

GetRealBro
 

DarkAnnie

macrumors regular
Original poster
Sep 5, 2006
105
1
Yes. But…

Replacing an iPad’s battery is not easy. They are basically glued together. Be sure to read the procedure on iFixIt BEFORE you buy the parts and tools.

FWIW I’m in the process of replacing the battery in our original iPad Mini. The battery was puffed up like a balloon. Getting an iPad apart is relatively easy with a kit from iFixIt. The tough part is cleaning up the gluey mess before you put it back together with the correct precut glue strips. And of course making sure you don’t mess up the LCD, etc..

GetRealBro
Yeah, it sounds like it’s not a job for me, I’ll probably look into finding someone close to me that dabble in repairs. Thanks!
 
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