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cebixd

macrumors 6502
Original poster
Dec 2, 2015
263
82
Croatia
I just can't make a chat make up on iOS beta 7. It's just stuck and it says waiting for iCloud. Any tips on how to fix this?
 

cebixd

macrumors 6502
Original poster
Dec 2, 2015
263
82
Croatia
please help me, I need ti get to iOS 12 and I dont want to lose my whatsapp convos. Im on 13.1 and I still cant make a backup, its always stuck at 1%. Tried everything
 

AppleTester

macrumors member
Jul 3, 2018
93
60
please help me, I need ti get to iOS 12 and I dont want to lose my whatsapp convos. Im on 13.1 and I still cant make a backup, its always stuck at 1%. Tried everything
I had the same issue, heres how I resolved it:
The problem is due to a corrupt backup file within the iCloud.
First you need to turn off the auto backup feature in WhatsApp!
Then head to Settings<Your Name<iCloud<Manage Storage<WhatsApp Messenger<Delete Data.
When done go back to WhatApp and do a manual backup!
Done!
 
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cebixd

macrumors 6502
Original poster
Dec 2, 2015
263
82
Croatia
I had the same issue, heres how I resolved it:
The problem is due to a corrupt backup file within the iCloud.
First you need to turn off the auto backup feature in WhatsApp!
Then head to Settings<Your Name<iCloud<Manage Storage<WhatsApp Messenger<Delete Data.
When done go back to WhatApp and do a manual backup!
Done!
Tried that, nothing. I end up logging in and out and trying to do a backup, untill it worked finally. Tnx
 

treichert

macrumors 6502
Nov 7, 2007
398
158
Aachen, Germany
I don’t understand this functionality in the first place. There is no reason for a separate WhatsApp backup as it is being backed up by the normal iCloud backup.
 

cebixd

macrumors 6502
Original poster
Dec 2, 2015
263
82
Croatia
I don’t understand this functionality in the first place. There is no reason for a separate WhatsApp backup as it is being backed up by the normal iCloud backup.
Yeah but isnt that the whole phone backup? I just want clean iOS installation
 

clutch504

macrumors newbie
Oct 27, 2007
12
0
I had the same issue, heres how I resolved it:
The problem is due to a corrupt backup file within the iCloud.
First you need to turn off the auto backup feature in WhatsApp!
Then head to Settings<Your Name<iCloud<Manage Storage<WhatsApp Messenger<Delete Data.
When done go back to WhatApp and do a manual backup!
Done!
Having the same issue after iOS13. Cannot seem to make a backup manually even after deleting the icloud Whatsapp backup. Want to setup my new iPhone 11 but can't until this WhatsApp issue gets resolved. Has anyone found a solution?
 

BigMcGuire

Cancelled
Jan 10, 2012
9,832
14,032
Whatsapp chat backups to iCloud have been failing for me too. I just deleted the iCloud backup of WhatsApp, turned off backup in WhatsApp, and turned it back on, bam done.

For the amount of $ that Facebook paid for this app... it is neglected and horrible.
 
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