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Kwach

macrumors newbie
Original poster
Mar 13, 2024
6
0
I have an iPhone 13 Promax, WhatsApp stopped working after I updated iOS 17.4. I then uninstalled it but now it after installing it again it is not opening just showing white I can't get to sign in to my WhatsApp again.
This is what I see after clicking on WhatsApp .
 

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They have now banned my whatsapp and I have been using the official whatsapp all along they impost a temporary ban that takes 6hrs then banned me again after seconds it just goes on a circle
 

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Have you contacted Whatsapp Customer Service? They reacted very fast when i got issues with Whatsapp. (support@support.whatsapp.com).

Also it seems thats Whatsapp have some issues with 17.4, i just browsed the Apple Forum and there are some postings about issues (bot your's particulary).

Have you downloaded a new Whatsapp Version, two-days ago a new version had been released?
 
Last edited:
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Yes, for two days my whatsapp was just fine. I updated it from the App Store, and the problem started when I updated my iOS 17.4 on iPhone 13 Promax
 
I think you've done all you can do right now.

Right now the only idea I have is: just wait and don't do anything else, like trying to re-register. I know it's uncomfortable, but you should wait.

If you're banned right now it seems that their systems things that something is not right with your phone number / your account.

Before you are getting banned completely, contact thier support, explain them what you've done so far and maybe attach a screenshot.

Also, check-out: https://faq.whatsapp.com/465883178708358

They seem to have a way to review the ban.
 
I have changed now to use WhatsApp Business and when I'm trying to set the profile on the category they say no internet connection, if I click next they say something went wrong, see the screenshot and my internet connection is affected
 
Kindly help me out with the support link since I can't get on my back office access it on whatsapp
 

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contact whatsapp support
here is a link with something similar to your problem
 
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