iPad When an iPad is stuck in recovery mode and attempting to restore fails?

[dandeco]

Lately at work, we've been working on attempting to wipe and reset iPads. There are a few that were labeled as "Unrepairable", as they would either be stuck in Recovery Mode (the Recovery Loop) or keep booting to the Apple logo and blacking out back and forth and back and forth. I am currently experimenting with one of the iPads; it's a 6th-generation Wi-Fi model. I tried using both the Finder in Mac OS 12 Monterey and Apple Configurator 2, but the restore and update attempts always fail (often with error code 4013). I also tried using Mac FoneLab and RecBoot with no luck. I even tried manually downloading the appropriate .ipsw file and restoring from that, but no luck. I attempted this both on my M1 MacBook Air and my 2012 15" unibody MacBook Pro. I am sure there's a way I can fix this, so we can get these iPads reset and ready to resell. Anyone have any suggestions/ideas?

 

[ericwn]

If these steps fail: https://support.apple.com/en-ca/HT201444 you might have a more serious hardware problem.

 

[Sheepish-Lord]

sounds like you’ve done a lot already so if you’ve done DFU mode and it didn’t work then yikes

 

[dandeco]

If these steps fail: https://support.apple.com/en-ca/HT201444 you might have a more serious hardware problem.

That's what I was afraid of. We'll have to send them to be recycled.

 

[FreakinEurekan]

Yeah error 4013, if it fails using multiple computers, means service. So you're out of luck at that point.

 

[Nuclearjim]

I’ve had it happen twice where everything said was to restore. Pressing simultaneously the home button , power button didn’t work. It was stuck on Apple icon forever showing the pictorial to connect the iPad (I have iPad Pro 2nd generation) to computer to restore.
After leaving it on charge overnight, in the morning the iOS had completely restored itself!

 

[dandeco]

I’ve had it happen twice where everything said was to restore. Pressing simultaneously the home button , power button didn’t work. It was stuck on Apple icon forever showing the pictorial to connect the iPad (I have iPad Pro 2nd generation) to computer to restore.
After leaving it on charge overnight, in the morning the iOS had completely restored itself!

Hmm, I think I'll try that. Did you leave it to charge hooked up to a USB charger or to a computer? If this is the case, we can also try doing that at work.

 

[Corgirat]

Hmm, I think I'll try that. Did you leave it to charge hooked up to a USB charger or to a computer? If this is the case, we can also try doing that at work.

Hi there, my daughter’s iPad 8th gen is stuck with 4013 error also. Did yours get fixed?