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lenivy

macrumors newbie
Original poster
Jun 20, 2017
3
0
Hello,

Every time I try to take a screenshot my phone just saves it as a blank picture that says "PNG" on it. I can take regular photos perfectly fine and view them in gallery. Also when someone sends me a picture over iMessage I can't view it. I tried to google this problem but I can't even find anyone asking a question like this.
 
Super weird.
Possible to reset all settings? Or even do a factory reset.
Ios screenshots format is indeed PNG though.
 
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