What happened to ‘Mark not Junk’? I can see ‘Move to Junk’ even when the message is already in Junk!
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iPhone Where is mark not junk?
- Thread starter Liam Steven
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When an email appears in your junk folder select it and the "Not Junk" option appears in the tool bar. Not very user friendly, but it works.
My iCloud and Gmail accounts show "Mark as Not Junk" for messages in the junk folder, between the archive/delete message option and "mute" option.
Methinks it is "Move to Inbox" so it gets flagged as 'Not Junk'. Not user friendly, though.
This doesn’t seem to do it for me. I constantly have to move emails from a specific sender, and no matter what I do, they keep getting sent to junk.
I lost it after iOS 13.
Here is what I had in iOS 12 (stock image):
Here is what I have as of now:
It says ‘Move to junk’ but I am in junk!
Moving to inbox isn’t working; same genuine emails going to junk each time.
Here is what I had in iOS 12 (stock image):
Here is what I have as of now:
It says ‘Move to junk’ but I am in junk!
Moving to inbox isn’t working; same genuine emails going to junk each time.
Moving to the Inbox does work but only temporarily. I have to use it every day to get messages back to a “not junk” status, but a couple days later messages from the same sender wind up back in junk. They took away the “not junk” option in ios. It still exists in macOS and I believe on iCloud.com you have a specific “not junk” option but I’m not certain, I’ll have to check in a while when I get another one. I hope they add this function back in ios 14.
If it says "move to junk" when it's already there, it could be that your junk folder is configured to the wrong folder.
No, it’s not that. It’s clearly been changed in iOS 13.
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That’s irrelevant.
As you said this was changed in iOS 13, there is no “mark as not junk option.” I just saw one in my junk folder on my ipad so I went to iCloud.com in Safari for that account and selected that message in the junk mailbox. There is a mark not junk option there as well as in macOS Mail but not in ios. I don’t see any logic to this and hope that ios 14 restores this option, I don’t expect this before then.
It appears to be a bug in 13 (I'm on 13.3.1). I tried an experiment:
1) If you move an email to Junk by using "Move Message", and selecting Junk as the new mailbox, you'll get "Move to Junk" as the option for that email in the Junk folder.
2) If you select "Move to Junk", it will get "Mark as Not Junk" as the option instead of "Move to Junk."
Apparently the "Move Message" function needs to be modified to set some flag if the mailbox a message is being moved to is the Junk mailbox.
There may be other cases where this bug appears.
Same here, still the same with 13.4! I keep thinking the next update will fix it, but this has been a problem since, IDK, 13.0 I think. (I’ve been too busy to look and see if someone else has the same issue)
This is a bug needed fixed a long time ago, it needs fixed now, not in iOS 14, ...I’m on my way to report to Apple now, just wish I could include a pic.
