I got an email from do_not_reply@itunes.com that seems to be legit. I checked the header and it said do_not_reply@itunes.com
Dear *** *** (My real full name),
On 12/30/2023 you are scheduled to be charged $9.99 for iCloud+ with 2 TB of storage, but there is a problem with your payment information.
Please update your payment information as soon as possible. If we cannot successfully charge your account, it will be downgraded to the free 5 GB plan and your service may be affected.
Follow the instructions below to update your billing information:
1. Go to Settings > [your name] > iTunes & App Store.
2. Tap your Apple ID, then tap View Apple ID. You might be asked to sign in.
3. Tap Manage Payments (if you’re using an older version of iOS, tap Payment Information) and follow the prompts.
There is no link in the email to login or something like most scammer email messages have. The message asked me to check with the setting app.
So I followed the direction and I don’t see any problem with my payment information. My credit card is listed in the Manage Payments information and the expiration date is more than [EDIT] a year away.
Moreover, I just made a purchase using SubWay app to buy food with Apple Pay with my iPad and it went through. I also managed to purchased an app.
So, why did Apple send me this email if everything seems to be fine? How do I know whether I have a real problem or not? I don’t want my data in the iCloud to be wiped out because there is a problem with the payment information I couldn’t identify.
Dear *** *** (My real full name),
On 12/30/2023 you are scheduled to be charged $9.99 for iCloud+ with 2 TB of storage, but there is a problem with your payment information.
Please update your payment information as soon as possible. If we cannot successfully charge your account, it will be downgraded to the free 5 GB plan and your service may be affected.
Follow the instructions below to update your billing information:
1. Go to Settings > [your name] > iTunes & App Store.
2. Tap your Apple ID, then tap View Apple ID. You might be asked to sign in.
3. Tap Manage Payments (if you’re using an older version of iOS, tap Payment Information) and follow the prompts.
There is no link in the email to login or something like most scammer email messages have. The message asked me to check with the setting app.
So I followed the direction and I don’t see any problem with my payment information. My credit card is listed in the Manage Payments information and the expiration date is more than [EDIT] a year away.
Moreover, I just made a purchase using SubWay app to buy food with Apple Pay with my iPad and it went through. I also managed to purchased an app.
So, why did Apple send me this email if everything seems to be fine? How do I know whether I have a real problem or not? I don’t want my data in the iCloud to be wiped out because there is a problem with the payment information I couldn’t identify.
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