Why is password required instead of Touch ID?

[mac_in_tosh]

Just got a 2019 MB Pro a few weeks ago. Seemingly at random it will require password entry rather than allow Touch ID. This is not after reboot, log out or any of the other conditions under which it is expected to happen. As an example, password was required for one of the three accounts this morning, but not the other two. Thanks.

 

[jerryk]

They require a password if you have not unlocked your mac in 48 hours, or any of the other events listed below:

From https://support.apple.com/en-us/HT207054

In some situations, you need to enter your password instead of using Touch ID:

• If you've just restarted your Mac
• If you've logged out of your user account
• If your fingerprint isn't recognized five times in a row
• If you haven't unlocked your Mac in more than 48 hours
• If you've just enrolled or deleted fingerprints

 

[mac_in_tosh]

They require a password if you have not unlocked your mac in 48 hours, or any of the other events listed below:

But none of those things happened.

 

[jerryk]

But none of those things happened.

Based on your statement of using multiple accounts

• If you've logged out of your user account

[automerge]1569347124[/automerge]

 

[mac_in_tosh]

Based on your statement of using multiple accounts

• If you've logged out of your user account

[automerge]1569347124[/automerge]

We rarely log out, just switch accounts (which doesn't trigger password entry), and I don't recall doing it recently in the account in question but I'll keep that in mind. Thanks.

 

[RUQRU]

I notice that when I delete an app it asks for the password rather than touch id.