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dmj102

macrumors 6502
Original poster
Oct 30, 2013
253
46
Canada
What's the general timeframe for Apple acknowledging that there are bugs in Yosemite (WiFi, system font problems for non-retinas, etc)? Shouldn't Apple be letting us know that a fix is coming soon? I beginning to wonder if Apple even cares.
 

GGJstudios

macrumors Westmere
May 16, 2008
44,556
950
What's the general timeframe for Apple acknowledging that there are bugs in Yosemite (WiFi, system font problems for non-retinas, etc)? Shouldn't Apple be letting us know that a fix is coming soon? I beginning to wonder if Apple even cares.
Apple has never been in the habit of announcing upcoming bug fixes. Occasionally they may mention one, if they consider it justified, but it's not a standard practice.
 

dmj102

macrumors 6502
Original poster
Oct 30, 2013
253
46
Canada
I found this response in the discussion thread on the Kinja website:

Given Apple's history I expect a lot of these issues won't get resolved until the next version, if at all. I've had various crashes and total lockups with my year-old MacBook and a persistent problem where the keyboard and track pad becomes completely unresponsive. These issues have been brought up numerous times in the Apple forums but nothing has been done about it. It's like an issue has to hit a certain threshold before Apple deems it important enough to fix.

This is in stark contrast to Microsoft where even less common problems get fixed on a regular basis. I can't think of a single problem I've come across that didn't have a clear and definitive fix. A new issue might crop up later, but at least there's confidence that it will get addressed as well.
 

roadbloc

macrumors G3
Aug 24, 2009
8,784
215
UK
Apple like to remain ignorant and leave bugs in OS X. Its just what they do. Its what they've always done. OS X still has bugs that existed in the first release. Every new version of OS X always seems to have networking issues too. Unlike other companies that write software, Apple don't take theirs very seriously.
 

maflynn

macrumors Haswell
May 3, 2009
73,682
43,740
Bug fixes come through their updates, they're not in the habit of discussing them publicly however.
 

Harshan

macrumors member
Sep 26, 2014
38
22
Why Apple Doesn't Announce Future Fixes

I used to work for a computer company in which a technical writer was fired for writing "this feature will be included in a future release." The reason? That sentence becomes a contractual obligation and if it later turns out to be undoable, the company is legally liable. For that reason, technical writers were not allowed to use the future tense at all.

That is why Apple doesn't promise fixes or in some cases even acknowledge the problem. Until they finish the fix, they don't know what form the fix is going to take or whether the fix is possible at all until the next release. If Apple uses the product in house, they are definitely aware of the problem and they need to fix it for internal reasons.

One exception is OS X Server. All of Apple's web servers run Linux, so it is a fair bet that Linux is their server operating system of choice.
 

aristobrat

macrumors G5
Oct 14, 2005
12,292
1,403
What's the general timeframe for Apple acknowledging that there are bugs in Yosemite (WiFi, system font problems for non-retinas, etc)?
Like others have mentioned, Apple has almost never acknowledged bugs before they're fixed.
 

Harshan

macrumors member
Sep 26, 2014
38
22
The speed of the fix

The speed with which Apple releases a fix is dependent on the complexity of the problem and how extensive the testing must be. Sometimes what appears to be a simple problem has very deep roots.
 

jays94

macrumors newbie
Oct 29, 2014
21
0
It's amazing how people are so accepting of them not caring.

It's true though, it'll probably be a while (still a few weeks) until the first update which may fix some of the bugs.
 

ABC5S

Suspended
Sep 10, 2013
3,395
1,646
Florida
What's the general timeframe for Apple acknowledging that there are bugs in Yosemite (WiFi, system font problems for non-retinas, etc)? Shouldn't Apple be letting us know that a fix is coming soon? I beginning to wonder if Apple even cares.

Though Apple is not announcing any bug fixes, they are working on them and as has happened with every new release, an update will occur within a month or so. Nothing new here.
 

n-evo

macrumors 68000
Aug 9, 2013
1,909
1,729
Amsterdam
Based on every (Mac) OS X version before today's I'm not sure why anyone would doubt an OS X Yosemite v10.10.1 update is coming soon. If things aren't moving fast enough postpone upgrading next time around until multiple 10.x.x updates have been released.
 

grahamperrin

macrumors 601
Jun 8, 2007
4,942
648
Open Radar

http://openradar.appspot.com

– if you're lucky you'll find something matching your own problem report, and if so there'll be an Apple RADAR number. But please don't let this resource detract from the importance of sending your own feedback to Apple.
 
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