Why replace the display on my MacBook 2019?

[macmur_me]

I bought a brand new Macbook Pro back in 2019 (Touch Bar/6-core i7 2.6GHz/16GB/256GB SSD/Radeon Pro 555X w 4GB).

While browsing the internet in 2022, it shut down and wouldn’t start. However, since it was not my main computer, I didn’t bother with it until now.

I took the computer to an authorised Apple service for a diagnostic and a quote. And, to my surprise it came back with the following issues:

Motherboard – to be replaced (not surprised)

Battery – to be replaced (not surprised)

Display – to be replaced. (why?)

While I get the idea for the first two – the computer sat unused and I suspect a problem with the motherboard was initially to blame, the battery lost its properties, I don’t understand the display part. What kind of issue could affect the display?

At this point I’m wondering if I should take it to a different service for a new diagnosis?

 

[kitKAC]

What did the service centre say when you asked them for clarification?

 

[macmur_me]

I just received the note on my email. I'm about to call them now and see what they have to say about the display part. will update soon on your question.

 

[Fishrrman]

2019?

If they want to replace the motherboard, display and battery...

... why don't you just take that money and get a new (or Apple-refurbished) replacement...?

 

[FreakinEurekan]

Yep if the repair cost is more than $300, MAYBE $400 it’s not worth doing for an Intel.

 

[JPack]

Easier to ask what they don’t plan on replacing.

 

[Alpha Centauri]

Easier to ask what they don’t plan on replacing.

Have to laugh at that for good reason. My M2 MBP suffered catastrophic liquid damage and the only thing not replaced was the lower base plate.

 

[Isamilis]

Price wise, it seems, the cost is similar to buying a new M-series replacement.

 

[FreakinEurekan]

Have to laugh at that for good reason. My M2 MBP suffered catastrophic liquid damage and the only thing not replaced was the lower base plate.

Of course! That's where the s/n is engraved

 

[bradman83]

While I get the idea for the first two – the computer sat unused and I suspect a problem with the motherboard was initially to blame, the battery lost its properties, I don’t understand the display part. What kind of issue could affect the display?

At this point I’m wondering if I should take it to a different service for a new diagnosis?

If the laptop were ever exposed to a power surge that could damage all of the internal connected components, including the logic board, battery, and display. A low-level surge won't always cause immediate, noticeable damage, but it can create degradation (referred to as "electronic rust" sometimes) that can lead to failures down the line.

 

[Alpha Centauri]

Of course! That's where the s/n is engraved

Indeed. It was also the only component where smoke theoretically couldn't emanate from lol. Even under the display a delicious sweet liquid found its way into. Well on a positive, I did do my regular multiple DAS backups only 2 hours prior.