Wifi calling issues

[egcg_75]

Hey, my iPhone 5S doesn't even have the option to turn on wifi calling. Anyone else around me with a contemporary iPhone can run it, with the exception of one fellah I know who has the same issue as me.

Essentially, as I go under phone in the settings menu, you should see the little switch to activate wifi calling, but it isn't there. I'm running iOS 9.3.1.

Any ideas? I've looked everywhere for the answer, but apparently me and that other guy are the only two people in existence with this problem.

Thanks

 

[Speedman100]

Which carrier do you have? Not every carrier offers Wi-Fi calling. All of the main American carriers offer it, though.

 

[egcg_75]

Which carrier do you have? Not every carrier offers Wi-Fi calling. All of the main American carriers offer it, though.

AT&T. My fiancé and I are on the same shared plan. She has it and I don't.

 

[Shark5150]

It's available for your phone and your carrier. I'd start by calling AT&T. Posting here won't solve your issue.

 

[egcg_75]

Alright thanks. Thad what I feared.

 

[kch50428]

You've got the latest iOS update correct??

Try going to Settings>> General>> About - compare the Carrier version you have with what the fiancee has... if yours is a lesser version - work with AT&T to correct that.