I'm looking for some assistance to troubleshoot wifi connection issues to a corporate network. This used to work without an issue but since 14.4.1 and now 14.5 when I connect to the wifi network it seems to connect and then the connection is dropped. I have a M1 Max and a M1 both now running 14.5 and the M1 connects but the M1 Max will not stay connected. I've tried a separate account and this does not solve the issue. I'm not exactly sure what is occurring but running the wireless diagnostic just creates alot of log files without any user friendly analysis that i can see. Looking for some assistence as to the best way to progress trying to resolve why the M1 Max disconnects. It does connect to other hotspots without an issue so I am suspecting that it may be some thing with the access of the device but can not confirm? Is there any easy way to identify the the connection is being dropped because it is being instructed to?
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Wifi Disconnects automatically - help troubleshoot
- Thread starter tommiy
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Are you connecting directly to corporate Wi-Fi signal or you using a VPN service over Wi-Fi and calling it a “corporate network”? You should consider working with your corp IT/network support as divulging corp network details could be grounds for dismissal… at least at most corporations which have their act together.
It is a captive portal and logon bypasses all corp network. So the issue is with MAC wifi connectivity and debugging what is occurring with the association of the signal and why that is being disconnected. So looking for useful information associated with debugging that association on the mac.
You can only connect to single WiFi network at a time. Either you are connected to the “corp network”, or you are not. There is no such thing as “bypass”. If connecting to a network which uses a captive portal, either you authenticate using login credentials or you do not. Which is it?
There are any number of reasons why a WiFi client won’t successfully connect to a network. If the issue is on the network side, you won’t find any useful log information on the client. Again, work with your corp IT/network support group.
Not the issue.
Need to investigate the radio layer 2 network connectivity and see what is happening. Looking at wireshark when layer 2 association is there DHCP works and DORA occurs, the layer 2 drops as soon as there is an arp for the allocated ip address.
And yes looking at the AP signals as well but thats also implies waiting and always best t have enough information from the client side to provide.
So, off to find out how to see what the radio is actually doing and how to log that.
Need to investigate the radio layer 2 network connectivity and see what is happening. Looking at wireshark when layer 2 association is there DHCP works and DORA occurs, the layer 2 drops as soon as there is an arp for the allocated ip address.
And yes looking at the AP signals as well but thats also implies waiting and always best t have enough information from the client side to provide.
So, off to find out how to see what the radio is actually doing and how to log that.
So appears that layer 2 goes through authentication and then association, layer 3 DHCP progresses to ack an IP address and immediately at the time of the ARP post the allocation the BSSID disassociates and hence the connection drops. Looks to be a issue with the AP and some odd issue. End answer was to use both wireless diagnostics to get a du,mp f the logs while the connection was failing and also wireshark. I also used a intel mac for sniffing but probably could have just used wireless diagnostics sniffer and feed the result to wireshark I guess.
