Hey guys! Today started as a great day! I got my new iPhone 7 Plus and all was well.
But unfortunately my wife's iPhone 6 and iPad Air started having issues recently and I've spent most of my day trying to solve them.
Randomly my wife's iPhone 6 (iOS10) and iPad Air (iOS9 latest) started having wireless issues. Basically they connect to my Airport Extreme fine and then after a few minutes they disconnect and require you to manually sync them up again. Over and over and over. This has caused her to eat into a ton of our data this month.
I've backed up both devices to computers, reset/erase, restore from computer backup. Problem persists. I've backed them up to iCloud, reset/erase, restore from iCloud backup. Problem persists. She's adamant that she doesn't want to lose all of her info but I don't see any way around it at this point. I might have to try and wipe them and start fresh.
Any thoughts? Pleas help me sort this out so I can get back to my new iPhone 7 Plus.
I have a plane to catch tomorrow and we're taking a trip which is kind of why I'm getting down to the wire. Thanks in advance for the help!
Randomly my wife's iPhone 6 (iOS10) and iPad Air (iOS9 latest) started having wireless issues. Basically they connect to my Airport Extreme fine and then after a few minutes they disconnect and require you to manually sync them up again. Over and over and over. This has caused her to eat into a ton of our data this month.
I've backed up both devices to computers, reset/erase, restore from computer backup. Problem persists. I've backed them up to iCloud, reset/erase, restore from iCloud backup. Problem persists. She's adamant that she doesn't want to lose all of her info but I don't see any way around it at this point. I might have to try and wipe them and start fresh.
Any thoughts? Pleas help me sort this out so I can get back to my new iPhone 7 Plus.