Hi. I'm actually having problems with both bluetooth and wifi. I "fixed" the wifi problem several months ago by simply buying an external USB antenna.
Now it appears my bluetooth has crapped out. It simply won't turn on. Here's the weird part: as part of my troubleshooting for the bluetooth, I went to do hardware diagnostics in recovery mode. As part of that, you're supposed to disconnect everything except your keyboard. So, I disconnected my antenna and went ahead into recovery mode. Get this: somehow my in-computer wifi works when I'm in recovery mode???? How is that even possible?
Oh and of course: diagnostics found nothing wrong with my computer.
Thanks.
Now it appears my bluetooth has crapped out. It simply won't turn on. Here's the weird part: as part of my troubleshooting for the bluetooth, I went to do hardware diagnostics in recovery mode. As part of that, you're supposed to disconnect everything except your keyboard. So, I disconnected my antenna and went ahead into recovery mode. Get this: somehow my in-computer wifi works when I'm in recovery mode???? How is that even possible?
Oh and of course: diagnostics found nothing wrong with my computer.
Thanks.