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Will Apple offer Service program for "Dustgate" ?

  • Yes :)

    Votes: 1 5.6%
  • No :/

    Votes: 8 44.4%
  • They should !

    Votes: 9 50.0%

  • Total voters
    18

Raebo

macrumors member
Sep 11, 2021
45
59
Have no idea what will happen but it sounds like you can mitigate the chance of this happening by making sure to dust this area (if I read this correctly).
 

Apple_Robert

Contributor
Sep 21, 2012
35,695
52,577
In a van down by the river
OP,
Did you read the article? Forbes is nothing but a supermarket tabloid. Be that as it may, the supposed allegation is not about dust but a cable flex problem diagnosed by some repair shops. The article is talking about MBP from previous years not the new Macs. In the future, try reading the article instead of trying to post some kind of Apple gotcha thread

Ricky Panesar, founder of repair specialist iCorrect, told me the issue impacts the A1989, A2251, A2289, A2338 and A2141 units—with the latter being the worst affected. These models were released between 2018 and 2020, but Panesar says that MacBook Pro models that were sold between 2016 and 2020 have a similar design that could be susceptible to this fault.
 
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MajorFubar

macrumors 68020
Oct 27, 2021
2,175
3,828
Lancashire UK
“It’s a common problem, we get several of them a week,” Stephan Steins from repair shop NotebookNerds told me.
Really? Everything's a common problem if you ask a repairshop because they only see the broken kit.
It's like surveying what percentage of the population are alcoholics by going to a pub.
 
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Lazyass0

macrumors member
Original poster
Oct 2, 2020
64
32
OP,
Did you read the article? Forbes is nothing but a supermarket tabloid. Be that as it may, the supposed allegation is not about dust but a cable flex problem diagnosed by some repair shops. The article is talking about MBP from previous years not the new Macs. In the future, try reading the article instead of trying to post some kind of Apple gotcha thread

Ricky Panesar, founder of repair specialist iCorrect, told me the issue impacts the A1989, A2251, A2289, A2338 and A2141 units—with the latter being the worst affected. These models were released between 2018 and 2020, but Panesar says that MacBook Pro models that were sold between 2016 and 2020 have a similar design that could be susceptible to this fault.
https://forums.macrumors.com/threads/macbook-pro-2019-display-issue.2350915/

https://forums.macrumors.com/threads/macbook-pro-flexgate-discussion-merged.2160010/page-32

Google Vertical Lines

And many more just take your time … it is Apple fault by thei design ! That shouldn’t happen, it is portable computer not ment to be sitting in vaccum place withou any dust ….

I have one 16 2019 with damaged flex at home … in europe they charge around 900€ for replacement of screen …
 

Saturn007

macrumors 68000
Jul 18, 2010
1,598
1,487
Forbes is nothing but a supermarket tabloid. 🔥 ❌ ‼️ 👎🏽

What dismissive hyperbole! LOL!

Ricky Panesar, founder of repair specialist iCorrect, told me the issue impacts the…

Hmm… it would help if you used quote marks when quoting from an article! Otherwise, they look like your words — and as if Ricky Panesar told *you* personally about the issue!

Did you read the article? … the supposed allegation is not about dust but a cable flex problem diagnosed by some repair shops. 🙈

Did *you* read the article?! Clearly not carefully as Ricky and the other repair folks say the problem is caused by the dust!

”Panesar says that users will have to regularly and rigorously clean their laptops to prevent dust build up.”​

Based on his interviews, the reporter explains the problem as follows:

”At the hinge point between the screen and keyboard there’s a gap that can collect dust and dirt. Debris then gets onto the cable and, through opening and closing the lid, damages the cable over time.”​

There are even photos highlighting the role of the dust!

Finally, the reporter concludes the article with:

”But for the Mabook Pro units damaged by dust on the flex cable, the company hasn’t offered the same free fix, or publicly commented on it yet.”​

Moral of the story: People who live in glass houses shouldn't throw stones! 😁
 
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Apple_Robert

Contributor
Sep 21, 2012
35,695
52,577
In a van down by the river
What dismissive hyperbole! LOL!



Hmm… it would help if you used quote marks when quoting from an article! Otherwise, they look like your words — and as if Ricky Panesar told *you* personally about the issue!



Did *you* read the article?! Clearly not carefully as Ricky and the other repair folks say the problem is caused by the dust!

”Panesar says that users will have to regularly and rigorously clean their laptops to prevent dust build up.”​

Based on his interviews, the reporter explains the problem as follows:

”At the hinge point between the screen and keyboard there’s a gap that can collect dust and dirt. Debris then gets onto the cable and, through opening and closing the lid, damages the cable over time.”​

There are even photos highlighting the role of the dust!

Finally, the reporter concludes the article with:

”But for the Mabook Pro units damaged by dust on the flex cable, the company hasn’t offered the same free fix, or publicly commented on it yet.”​

Moral of the story: People who live in glass houses shouldn't throw stones! 😁
I read the article. What the article is speaking of isn't about new Macs, even though the article is recently dated and Forbes makes it sound like a new problem that affects newer Macs. My point stands about Forbes and my mistake about not using quotes. I should have. If the OP had looked past Forbes, he would have found out his Mac is eligible for the repair program. The article is poorly written, to say the least.

 
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Lazyass0

macrumors member
Original poster
Oct 2, 2020
64
32
I read the article. What the article is speaking of isn't about new Macs, even though the article is recently dated and Forbes makes it sound like a new problem that affects newer Macs. My point stands about Forbes and my mistake about not using quotes. I should have. If the OP had looked past Forbes, he would have found out his Mac is eligible for the repair program. The article is poorly written, to say the least.

You are living in a cave ?

Those Mac’s were sold until 2 years ago ….
 

decypher44

macrumors 68000
Feb 24, 2007
1,812
2,987
Orange County, CA
Yeah, Apple addressed this with newer MacBooks after 2020. I'd think if you had an older MBP, you'd have experienced this by now. Not sure why it's an issue now.
 
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