Dear friends,
after roughly one year of using my 13 Pro Max naked with only a screen protector, a weird fall managed to damage my screen.
It fell almost vertical on the bottom right corner and the screen slightly chipped there and propagated energy into an oblique hairline crack to the opposite upper left corner.
Phone works but cannot put a protective glass on it anymore without it forming a "bubble" over the crack.
I have Applecare+ active, but reading it I fear Apple could regard the damage only as cosmetic and refrain from changing the phone.
Any experiences or advice to share?
Thanks a lot
after roughly one year of using my 13 Pro Max naked with only a screen protector, a weird fall managed to damage my screen.
It fell almost vertical on the bottom right corner and the screen slightly chipped there and propagated energy into an oblique hairline crack to the opposite upper left corner.
Phone works but cannot put a protective glass on it anymore without it forming a "bubble" over the crack.
I have Applecare+ active, but reading it I fear Apple could regard the damage only as cosmetic and refrain from changing the phone.
Any experiences or advice to share?
Thanks a lot