Windows copy pictures & videos

[etaleb]

Guys - I connected my iphone 13 to windows but don't see all pics & videos. I've had this phone for a year but the only folders I see within This PC\Apple iPhone\Internal Storage\DCIM\ are these:
202201_ - only 1 .mov file
202205_ - 87 heic and mov files
202206_ 5 heic and mov files

It seems like it's not showing me anything prior to May to copy/paste. How do I fix this?

Thanks

 

[jav6454]

If you import to Windows it gives you options to import and delete or import and keep. You likely selected the first one.

 

[etaleb]

It only gives me a single message on the phone - 'allow this device to access photos & videos'
I chose 'allow' and there was no other prompt. I tried this on 2 computers and one of the computer has itunes and all apple drivers installed on the computer too

Same issue persists. Anything else I can try? I haven't noticed this behavior on my other iphone pro max 13 (just my regular iphone 13)

Thanks

 

[Mark Stone]

If your goal is to copy photos from the 13 to the PC, I would use Google Photos. 1 - Install Google Photos on the 13; 2 - Allow it to upload all the photos, and have a cup of coffee/relax while its doing the sync; 3 - Go to Google Photos on your Chrome browser; 4 - download. It takes some work and patience, but it’s not cryptic. I wish Apple made it as easy as Android to do a simple copy/paste from the Eye Phone to a PC, but they don’t listen to me lol

 

[etaleb]

I may get a macbook. Is it possible and easy to move all pictures over in a macbook and to they get imported over as HEIC files. Can I then delete all the pictures on the phone to free up space?

Thanks