Hi all. I've got a HP Laser Jet Pro M277 Printer/Scanner. I've been printing just fine with it using Airprint but just needed to scan a document and have run into problems. In Printers & Scanners > Scan Tab > Open Scanner, the scanner starts up and goes through the motion of the pre-scan/overview....but nothing actually shows in the preview screen! Anyone had similar issues? Thanks if you can help....
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Wireless scanner not showing Preview image.
- Thread starter Willie Heckaslyke
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Maybe you should start with Preview and go File> import from scanner?
If you've been doing it differently and it's worked for you then I have no advice but if it's been using the Printer/Scanner software it may well have been saving it somewhere else.
Otherwise, 'Image capture' found in Applications may well also work for you.
If you've been doing it differently and it's worked for you then I have no advice but if it's been using the Printer/Scanner software it may well have been saving it somewhere else.
Otherwise, 'Image capture' found in Applications may well also work for you.
Thanks for replying @Ruggy - I've tried getting the scan from all three methods 😔 There are no drivers/software available (or needed apparently) as it's an AirPrint listed device, and, to be fair, the printing-side of things does work spot-on.
I 'thought' the scanning would do too initially, as it goes through all the motions with the scanner head moving back & forth doing a pre-scan warm up, but when clicking the overview button, it does the same routine again, but still has no preview image of whats actually on the bed of the scanner. Soooo frustrating.
I've got an Intel Mac (2020) and luckily - with Bootcamp and Windows 10. I booted into it and installed the HP drivers and it worked like a charm (Windows 1 - MacOS 0....who'd have guessed?
)
I'll have to do that for now, as I've found nothing Googling the issue, a right old PITA, but a workaround at least!
I 'thought' the scanning would do too initially, as it goes through all the motions with the scanner head moving back & forth doing a pre-scan warm up, but when clicking the overview button, it does the same routine again, but still has no preview image of whats actually on the bed of the scanner. Soooo frustrating.
I've got an Intel Mac (2020) and luckily - with Bootcamp and Windows 10. I booted into it and installed the HP drivers and it worked like a charm (Windows 1 - MacOS 0....who'd have guessed?
)I'll have to do that for now, as I've found nothing Googling the issue, a right old PITA, but a workaround at least!
No drivers needed? What's all this then:
support.hp.com
HP Color LaserJet Pro MFP M277dw Software and Driver Downloads | HP® Support
Download the latest drivers, firmware, and software for your HP Color LaserJet Pro MFP M277dw. This is HP’s official website to download the correct drivers free of cost for Windows and Mac.
Been on that page. Change the OS version from (the default) OS10.15 to what I'm on - OS12, and all you have is HP Easy Start app which finds my device, looks like it's gonna install stuff then comes up with 'We were not able to automatically locate software for this product. Please go to......etc etc' 😢😢No drivers needed? What's all this then:
HP Color LaserJet Pro MFP M277dw Software and Driver Downloads | HP® Support
Download the latest drivers, firmware, and software for your HP Color LaserJet Pro MFP M277dw. This is HP’s official website to download the correct drivers free of cost for Windows and Mac.
Coming back to this, it seems Vuescan supports your scanner. It costs about $30
www.hamrick.com
Years of experience leads me to advise you should always try to use native drivers rather than downloading them.
They usually work better, are more up to date and you don't get loads of bloatware with them.
This goes for Windows as well as Mac.
I haven't had an HP device for a while but the HP software used to be really terrible.
If you have a partitioned drive with a small OS partition and a larger data drive- which may well be the case if you have a hybrid drive with a small SSD - it always insisted on installing on the mountable drive and in more than one case was so huge it was too big to install and then refused to install altogether.
Cameras too. I never install all the rubbish you get with cameras and I've been doing that for over 20 years.
Good luck. It can be really frustrating.
I should also add, I rarely use a scanner any more though. The camera on the phone works well for nearly everything and you can scan directly from 'Notes'. It picks it up, crops it and straightens it directly.
HP LaserJet Pro M227 Scanner Driver and Software | VueScan
Want to keep using your HP LaserJet Pro M227 on macOS Sonoma, Windows 10, and more? VueScan has a built in HP Scanner Driver - so it works even without a driver.
Years of experience leads me to advise you should always try to use native drivers rather than downloading them.
They usually work better, are more up to date and you don't get loads of bloatware with them.
This goes for Windows as well as Mac.
I haven't had an HP device for a while but the HP software used to be really terrible.
If you have a partitioned drive with a small OS partition and a larger data drive- which may well be the case if you have a hybrid drive with a small SSD - it always insisted on installing on the mountable drive and in more than one case was so huge it was too big to install and then refused to install altogether.
Cameras too. I never install all the rubbish you get with cameras and I've been doing that for over 20 years.
Good luck. It can be really frustrating.
I should also add, I rarely use a scanner any more though. The camera on the phone works well for nearly everything and you can scan directly from 'Notes'. It picks it up, crops it and straightens it directly.