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FogCityMac

macrumors member
Original poster
Jul 10, 2008
63
33
I've done the following:

- set up a trial account, eg, name@me.com
- set up mail to receive and send email to new me.com account: it works
- downloaded 1.1
- can sign in via System Preferences

However...

- when I go to Account Details I'm asked to sign in and receive, "Invalid member name or password"

- when I go to me.com and try to sign in, the same thing happens.

A few people have noted the same problem and said it was fixed when they changed their password. How do I change my password if I can't sign in??

Thanks!!

FogCityMac


UPDATE:

After downloading 1.1, I went through System Preferences (clicked on Mobile Me icon) and logged on.

- I clicked on Account Details. Took me to Mobile Me and asked for name and password. Received "Invalid member name or password."
- Clicked on "Forget Password"
- Went through the online reset using security questions, option 2
- Reset password

I can now sign on through System Preferences AND me.com
 

greenmymac

macrumors 6502a
Oct 25, 2007
731
0
Tulsa, Ok
I've done the following:

- set up a trial account, eg, name@me.com
- set up mail to receive and send email to new me.com account: it works
- downloaded 1.1
- can sign in via System Preferences

However...

- when I go to Account Details I'm asked to sign in and receive, "Invalid member name or password"

- when I go to me.com and try to sign in, the same thing happens.

A few people have noted the same problem and said it was fixed when they changed their password. How do I change my password if I can't sign in??

Thanks!!

FogCityMac

I know they have having issues with login and stuff ( btw where did u get 1.1 download at)
 

FogCityMac

macrumors member
Original poster
Jul 10, 2008
63
33
re: where did I get download?

When I signed on via System Preferences (.mac icon). Clicked on Account Details. Rec'd a pop up that 1.1 was available. Downloaded, .mac icon became Mobile Me icon.

I can sign on through System Preferences, but can't get into Account Details and can't sign on at me.com.
 

SteveMc

macrumors newbie
Jul 12, 2008
14
12
I'm having the exact same problem. Push is working fine and I can send/receive e-mail from my .me account on my iPhone and my Mac, but I can't sign in through the web interface. That's been the case ever since the cutover.

I don't know if it matters or not, but I *am* on a trial account.

-Steve
 

greenmymac

macrumors 6502a
Oct 25, 2007
731
0
Tulsa, Ok
I'm having the exact same problem. Push is working fine and I can send/receive e-mail from my .me account on my iPhone and my Mac, but I can't sign in through the web interface. That's been the case ever since the cutover.

I don't know if it matters or not, but I *am* on a trial account.

-Steve

It will probably be a good week before everything i figured out
 

velvetelvis

macrumors 6502
Oct 26, 2007
470
7
trial acct doesnt matter, i cant get into my web mail also. can get into everything else, just not mail.
 
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