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YouTube - An error occurred. Please try again later.

P

Pinkly Smooth

macrumors regular
Original poster
Sep 8, 2018
166
9
Hello everybody, I have an iMac and there seems to be a problem with YouTube. Often, the videos won't load, and this warning comes up that says the following: "An error occurred. Please try again later. (Playback ID: FSnpr-ssFvBN4h7z) Learn more"
It's been like this for a while, and I don't understand why. Does anyone here know what to do, or has had the same thing happen to them? Thank you. Please help.
 
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Does it work when you are logged out of google or in an incognito window? Seems like it was related to Google accounts in reports I saw
 
Fishrrman said:
When I get that error, I just reload the page.
That almost always fixes it for me.
Click to expand...
I do the same thing, but I am looking for a way to totally get rid of it. I wonder why other people as well have this same problem of mine.
 
JimmyG said:
My apologies, I should have been clearer...does the "Show More" link open to a new page or popup? If so, providing that page URL here for others to read or posting a screenshot of the popup here might shed some light for this conversation.
Click to expand...
Hi thanks for the reply - I am replying late. It goes to a pop up with different options and I am unsure. I think I'll get someone who knows what to do, to help me, as I am not savvy in this way at all.
 
Hey! Did you guys get it fixed, by any chance? Actually, I have been facing this only on Safari!

2020-09-17_18-12-02.jpg
 
Again, if you get that error, just RELOAD THE PAGE (command-R).

If the error persists, try another browser.

If the error STILL persists, it could be a problem "at youtube's end of things" that you can't fix (at least at the moment...)
 
Fishrrman said:
Again, if you get that error, just RELOAD THE PAGE (command-R).

If the error persists, try another browser.

If the error STILL persists, it could be a problem "at youtube's end of things" that you can't fix (at least at the moment...)
Click to expand...

Thanks for your reply. Actually, I'd tend to employ only Safari 😍 as my daily browser. Sadly, command+R did not help at all. 😩

2020-09-18_13-15-21.jpg
 
I have become to the realization that the aforesaid error stems from the ads on YouTube, meaning that I have a hunch that ditching the ads, most likely, fixes such a glitch. Has anyone with the YouTube Premium been facing such an error of late?
 
A this point I can no longer user Safari to watch Youtube. I works maybe 10% of the time. I wish I could figure out why. I prefer to user Safari.
 
I wanted to post this in case someone is still having issues. I found this on reddit and it worked for me.

Go to the Develop tab -> Experimental features -> enable VP9 SW decoder on battery. This seems to fix the issue for me. 1440p and 4K also gets enabled on YouTube when I do this. Figured this out a couple betas back
 
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Gidiyup said:
Go to the Develop tab -> Experimental features -> enable VP9 SW decoder on battery. This seems to fix the issue for me. 1440p and 4K also gets enabled on YouTube when I do this. Figured this out a couple betas back
Click to expand...
Thanks! It helped.
 
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Gidiyup said:
I wanted to post this in case someone is still having issues. I found this on reddit and it worked for me.

Go to the Develop tab -> Experimental features -> enable VP9 SW decoder on battery. This seems to fix the issue for me. 1440p and 4K also gets enabled on YouTube when I do this. Figured this out a couple betas back
Click to expand...

Thank you!
 
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