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Don347

macrumors newbie
Original poster
Mar 8, 2021
2
0
Hi, new poster here, was wondering if anyone has experienced the same problem.

Zoom crashes about 1-3 minutes into every meeting on my new Macbook. My computer is basically brand new (got it 6 weeks ago).

My specs are:

2020 MacBook Pro on Big Sur 11.2.2
2.3 GHz Quad-Core Intel Core i7
32 GB 3733 MHz LPDDR4X

I have another Macbook Pro from 2016 and Zoom works fine. That machine has the same OS (Big Sur), less RAM and a slower processor

The only other application I'm running is a virtual desktop.

I just watched a Youtube video that said to go to Settings > Video > Advanced > Deselect "Use hardware acceleration for receiving video" but have not tested that yet.
 
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