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apple care

  1. Parowdy

    iPhone 15 Pro Dust in iPhone 15 Pro camera - what a farce

    I've recently gotten myself a used 15 Pro as my 11 Pro didn't work anymore and I refused to get a new phone without USB C and Pro Motion. Im very happy with the deal I got, the phone even still had Apple Care until 11/09/2024 and another year of manufacturer warranty. At some point I noticed a...
  2. Osxguy

    iPhone 11 Pro Repair Extension Program Refund

    Received an email this morning that looked like spam from Apple Care did the usual checks and then clicked on the link and it brought me to a bad website on Apple's Support Website. That said nothing associated with ... You would think they would be better about making emails and links not...
  3. shadowboi

    Do “genuine” iPhone batteries swell like that?

    Long story short. Was on trip with my girlfriend. In late December 2023 she got her iPhone 11 battery replaced in official Apple service in Hague. The original battery had all signs of premature death: overheating, only 73% capacity, as well as it was holding charge for 2.5 hours at max. Three...
  4. A

    Apple Care won't fix deep scratch, should I crack my own screen?

    I have an iPhone 15 Pro Max and somehow managed to get a deep scratch bear the bottom of the front glass. I purchased Apple Care and took the phone in but they said it doesn't affect functionality so they won't fix it. While I understand why they can't fix every little scratch, this one is deep...
  5. PandaNix

    Wiping my MBP

    I have Apple Care and I want to wipe my dud of MBP before I take it on in case they keep it. Dumb question but will everything I have on it be backed up in iCloud or do I need to save it elsewhere. Like I have some movies in downloads etc. Also - how do I wipe it? Restore to factory...
  6. P

    Carrier iPad help

    I have a iPad Air 5th gen 256 cellular and it has liquid damage would Apple replace it or repair it and I don’t have Apple unfortunately and I’m willing to pay what ever I have to without buying a whole new one
  7. AjTee

    iPhone 14 Pro Max [EU] Apple Care for iPhone question

    Hello all, I have a question to EU part of this community. I have ordered iPhone 14 Pro Max 512 GB and it will arrive to me to Poland on 16/09. In Poland there is no Apple Care available. 22/09 I will fly to Germany to Dusseldorf where there is official Apple Store near by my hotel. Is...
  8. jumpcutking

    Apple Support is Sending Device Only for Express Replacements

    I recently had an Apple device in need of replacement. So Apple put a hold on my credit card the cost of the device until I shipped them the new device. The cost of the return was just a little bit more than the actual item itself. Which was weird, but it’s only a credit card hold. As long as...
  9. gshocked

    Apple Care and Mac Studio start date?

    Hi all, I'm just wondering if anyone has purchased a Mac Studio or other Mac product recently and had to debate the start date of their Limited Warranty and Apple Care? So it seems that the start of my Limited Warranty is when it was shipped from China, for example, 1st April. Not when I...
  10. J

    iPhone 12 Pro Max Apple care, any good reasons to not get it?

    I am considering getting apple care for my 12 pro max, however I never had apple care for any of my previous iPhones and they did just fine as I tend to care a lot. However, it is also true that none of my previous iPhones were as expensive as this one. Are there any good counter arguments as to...
  11. Cybertox

    iPhone 12 Apple Care > Cases / Screen Protectors

    I have come to notice that a lot of people are putting screen protectors, cases and many other accessories on their iPhone in order to protect it, spending quite an amount of money doing so. Now I am a person who carried all of his iPhones always naked and I will continue to do so. I carried my...
  12. Johnny365

    iPhone XR AppleCare(+): How does it work on iPhones when paying in full or monthly installments?

    On my Apple Watch Series 4, I did monthly installments for the AC+, and it seems like it is going beyond the 2 year coverage (there is no expiration date listed on my account). Is this normal? Would the same "beyond 2 year coverage" apply to iPhones when doing the monthly installments of AC+ ...
  13. EEzycade

    MBP 2018 AppleCare+?

    When I first wanted to buy a MacBook Pro, I was very hesitant. I knew about the keyboard issues AKA dust ruins the keyboard. So when the 2018 version was released and I saw the teardown that showed the thin membrane under the key caps. I was very relieved. So I bought. And now, after hearing...
  14. X

    should need to keep it for apple care?

    Just got new 2013 mac pro(6,1),and i plan to upgrade ram and ssd, should i need to keep apple original ssd(256gb) and ram(8x8=32gb) for apple care(3 years warranty) in future?
  15. W

    Bought a used 2016 MacBook Pro

    He! everyone :), sorry if this post its really bad written or has something out of place its my first post. so I just bought a used late 2016 MacBook Pro 13 inch, its the base specs i5, 8gb of ram and 256 ssd, I liked it because its in really good condition it has none scratches, it only comes...
  16. Y

    iPad Pro Think its safe to buy a 2018 pro (Bending issues)

    while i'm furious at apple for the bending issue which caused me to return mine, I do somewhat regret it as i got a 2018 ipad and its ok, but i miss alot of the higher end features like tap to wake, face id, quad speakers, 120hz refresh rate, etc Im debating next month on getting a 11 or 12.9...
  17. H

    Resolved tbMBP 2016 Replacement. What to expect?

    UPDATED Hey everyone, Mostly I just wanted to go through my very frustrating Apple Care experience, hopefully my experience may benefit someone else and shed some more light on issues with these machines. I originally purchased a 15" MacBook Pro with Touchbar shortly after their release in...
  18. jazz1

    Apple Care

    I hope this is okay to post in the iPad Accessories section. I note Apps is offering monthly payments for the purchase of Apple Care. I'm tempted. Can one do the monthly subscription in the Apple Store, or is it online only?
  19. Animattronic

    MacBook Pro Retina 15" 2015 -after warranty

    Hello! I'm relatively new MacBook user - I've switched from ThinkPad in 2015, when mid-2015 Retina models came out. I really like the computer, mostly use it for a data science tasks - data-intensive algorithms, programming, data visualization etc. Apparently, my Apple Care period has ended now...
  20. H

    Macbook Pro Retina Display 2015 - Exploding/Dead Pixel Issue - Not Covered with AppleCare?

    Hey there! long time lurker, first time poster here. (Long post/Rant/Jumble of words incoming- TL : DR at the bottom!) I've been having a bit of a nightmare with my 2015 Macbook Pro these past few weeks, which has just recently developed an "exploded" pixel (example...