apple support

So, my MacBook Pro drains battery pretty fast. In the time span of 11 minutes, with only Safari, Pages, and Preview open, my battery will drop 7%. Is this normal? I called Apple Support, and they directed me to "About This Mac" >"System Report..." > "Hardware" > "Power" , and I did that...

Hi everyone, I have just enabled dragging on my new MacBook Pro and have enabled "Without Drag Lock" in the accessibility settings. This should mean that when i release my finger after dragging, the action should stop immediately. However, this is not the case! There is about a 1 second delay...

Hi everybody, I have an Apple TV 4 64 gb as a replacement for my TiVO and my old Apple TV 3, as a family of four we mainly watch Amazon Prime and Netflix. About 7 weeks ago my Apple TV started showing an error message saying something regarding 'device requirements for airplay; one of your...

Hi folks, this is what happens when I turn on my laptop: https://twitter.com/DarioSabaghi/status/833249014778847234 I've been told to reinstall the latest version of Sierra (10.12.3), but the problem keeps going on. I bought the MacBook Pro (Retina Display, 15 inch, 2,2 GHz Intel Core i7, 16...

Does anyone know how I would go about making a formal complaint against apple support? I have been a long-time fan of apple and have received great support in the past but I believe the situation I have experienced in the past few months should be brought to someone attention. I have an Early...

I forgot my password to my iTunes account, so have attempted to use their account recovery feature. I go though the process, including verifying my credit card on file, getting the text code (the 2 factor), clicking the e-mail confirming account recovery (attempted from both trusted devices on...

Hi, I can not login to my AppleID on my iphone 6s. I get either the shaky screen or a verification failed message. I can login to my icloud account as well as my apple ID from various computers. I also tried logging into my account on another, new Iphone 6s at the apple store and it didnt work...

Hi everybody, I have been reading this forums as a guest occasionally when I was looking for tips and advice on anything related to Apple and macs. I wish my first post here would have been a more positive one, but sadly it is one of frustration and crying out for help. You are welcome to...

Hello there, I installed El Capitan on my Mac Pro 1.1 a while ago, but never used iMessages or Facetime. Now I have bought an iPhone and wanted to activate iMessages on the Mac Pro, too. As mentioned in the thread about running El Capitan on the Mac Pro 1.1 iMessage and Facetime did not work...

So today I had an Online Chat with apple support and Was asking A few questions here is How it went: Monday, May 02, 2016 12:29 PM Duration: 15 minutes 30 seconds Apple Hi, my name is Nathan. It'll be just a moment while I review the comments you provided. Apple: Hello Andre! How are you doing...

I just don't get it. Unless you walk into a store or Authorised repairer, Apple insists you contact them by telephone. No email. No Facetime. Why?