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applecare

  1. coolaid_drinker

    2016 Macbook Pro - Is Apple Care worth it? 13" 16GB 512SSD 2.7GHz

    I have a late 2013, about to buy 2016 Macbook Pro 13" 16GB 512SSD 2.7GHz I may be moving from the states to a region outside of USA that may not have apple stores, should I buy the apple care for my new macbook pro if I end up moving to that region? I am moving to Puerto Rico, is a small...
  2. M

    Applecare 13" Is it worth it?

    Recently bought a 13" macbook pro and was looking into the applecare for it. Wondering is it worth the money or shall I risk it? Can get it cheaper than what apple are offering it for so any advice would be greatly appreciated. Thanks in advance
  3. I

    Apple Care staff promised to replace my MacBoook Pro but now they are saying they won't!

    My 2012 retina MacBook pro had several issues and about 5 weeks ago, I took it to the Apple Store in Ginza, Tokyo. The system would shut down intermittently, the display showed image sticking, the trackpad wouldn't work sometimes, the battery needed replacing and sometimes the SD card reader...
  4. SaxPlayer

    Mac Pro (Late 2013) slow typing

    Ever since upgrading to Sierra in late December 2016, I've had an annoying issue with Sierra on my Mac Pro (Late 2013). When I type in TextEdit and certain other applications like Coda 2, typing is very slow, not keeping up with me as a key letters and scrolling is very jerky. Coda 2 is...
  5. tundaware

    2016 Touchbar MBP Repair Time

    Sadly, my 2016 TB MBP/2.7/15"/16GB/1TB/Radeon460 that I received in late November died on 1/26/17. Took it to my Apple Store the same day and they shipped it off for repair. Now, a full week later, checkrepair.apple.com still reports its status as "Diagnosing product", going on day 4 of that...
  6. G

    Apple not honoring AppleCare+ warranty!

    We have 64G Iphone6S Plus. Purchased used in May 2016. Apple verified it's 'clean', verified that the AppleCare is valid and registered to our AppleID. 'We are good to go!' they said. We have all this in written documentation from Apple. The phone has worked fine for months. Last month it...
  7. M

    iMac repair: Sometimes it's tough to stay in love with Apple.

    Taking a minute to gripe here... * iMac overheating and spontaneously shutting down whenever doing GPU heavy activities, such as video playback, screen recording, or doing remote desktop screen shares with Apple * Spend two weeks back and forth on the phone, email, and remote desktop sessions...
  8. B

    Best way to escalate a complaint about MacBook Pro AppleCare service?

    Sorry if I've posted in the wrong forum, I wasn't sure where to put this. Can anyone advise me on the best way to escalate a complaint about the AppleCare service I've had for my MacBook Pro? I haven't been getting anywhere and am now worse off than before I began the service request. In...
  9. J

    Should I get a third party accidental damage warranty?

    Getting a new MacBook and thinking about getting a warranty against accidental damages because the last time I smashed my MacBook by dropping it and AppleCare doesn't cover an accidental damage. Ther are some third party companies that provide warranties against accidental damages. I'd like to...
  10. J

    When could AppleCare products be useful?

    I bought a MacBook and thinking about how to protect it from damage. The last time I broke my MacBook by accidentally drooping it. As far as I understand, any AppleCare product doesn't cover the cost when you break it by an accidental damage. If it doesn't cover it, is it even useful...
  11. DeApp1e

    What happens if iPhone gets stolen on Upgrade Programme?

    Hello, I'm thinking about signing up for the iPhone Upgrade Programme this week. I'm reading through the legal terms - Was wondering what happens if the iPhone gets stolen? Apple tell you to call AppleCare, but what happens next? Is there a fee to pay to receive another handset to continue...
  12. Macinva

    AppleCare+

    Greetings, So I called Apple to ask about transferring our AppleCare+ from our 6S Pluses to the new 7's. I've got conflicting info from Apple regarding transferring AppleCare, but some have told me I can transfer the plan to the new phones while others said I cannot. Every year it's the same...
  13. E

    Apple's Battery Test is a Joke

    I have an iPhone 6 that I received the day they came out two years ago. A few months back, the battery started going nuts. It would drop from 45% to 5% in an instant. Then would jump to 37% as soon as I plugged it in and then to 80%. Any video would instantly kill the battery even from a 90%...
  14. macduke

    Furious about this confusing iPhone 7 preorder experience

    I had three things go wrong with this iPhone purchasing cycle. 1, iPhone Upgrade Program eligibility issues due to repair. 2, phone reps making up false information. 3, impossible to preorder iPhone as a gift. Anyone else have these issues? Details below: I had to spend an hour with three...
  15. LucasLand

    POLL: Buy Applecare with your new iPhone 7?

    Buy Applecare with your new iPhone 7? I bought 2 phones. each with applecare. Did you?
  16. A

    Apple has cancelled my Watch's AppleCare+

    Resolved. Click this link and then this link to go to the resolution. Case closed! Thanks Apple Care team and the Fairview Montreal Apple Store staff!!! Last week, I did my normal routine. I got up and put on my watch, a Stainless Steel 42MM Space Black Watch. I was wearing the (RED) Sport...
  17. L

    12" MacBook Repair / Warranty - Do Apple repair or replace them like iPhones?

    Hello everyone, I have just purchased a new 12" MacBook and I was wondering how Apple repair these new systems. Do they treat them like regular Mac notebooks and ask the customer to send them off for repair or do they just replace place them like an iPhone or iPad seeing that they are so small...
  18. ytech

    Is AppleCare worth it?

    Hey, So my one year warranty is about to end and I was thinking of extending it, Now I should mention that I almost never use my rMBP outside my office and that I try to take a very good care of it, but still I am afraid it will be a mistake not to extend it and I will be happy to hear more...
  19. K

    got my iPhone 6s wet

    i went to a pool party and jumped in with my phone i immediately took it out and left it on the side. this was saturday afternoon. i finally got home on sunday night and put it in rice lol didn't seem wet anymore but i just hope it works can anyone tell me what else i can do? i don't have...
  20. M

    UK students, can you check your AppleCare coverage?

    Hi guys, I've got a Macbook I bought last year and an iMac in this academic year with the student discount available through NUS Extra - as most of you will know, part of that deal with 3 years AppleCare too. I received the agreement e-mail through but when I checked my new iMac's coverage only...