damage

Hi Everyone, I have been on the phone to Apple Care on behalf of a friend who has OCD. She had an unlucky day the other week. She left the house in a rush without putting her iPhone cover on (for the first time). At the end of the day she had put her work papers on top of the car and placed...

Hi guys, something odd is happening with my MBA and I'm thinking it's a motherboard/logic board thing, or possibly a RAM thing. Some water was spilled on the keyboard and fried something in there. I let it dry out for a while, took it all apart, dried off the components, put it back together...

Hi, So my cat spilled my orange juice on my brand new rMBP... It wasn't a lot and it just spilled on a small part of the keyboard. I quickly switched it off and it's drying right now upside down on a towel. Leaving it there for 1-2 days to dry before trying if it works. If it does, I'm...

Just wondering if anybody had ever experienced this type of problem: I purchased a fully loaded MAC 15" mid 2012 directly from the Apple Store I also purchased Apple Care I have never sent my laptop in for any kind or repair After I called in to request a repair and or unit swap due to...