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genius bar

  1. tekfranz

    Warranty on Slow/Freezing/Spinning Mac Mini 1.4ghz?

    I am running out of warranty on my 2014 1.4 ghz Mac Mini. It is very slow and I have reformatted it multiple times and been through several iterations with Apple Support. The main issue is that if I have more than 1 or 2 apps opening the spinning swirly wheel start as and it can take several...
    • tekfranz
    • Thread
    • advanced health check genius bar mac mini 2014 slow
    • Replies: 6
    • Forum: Mac mini
  2. A

    Apple Genius Bar Query UK

    Hi guys, I live in the UK and I visited the Apple Genius Bar back in May regarding damage to my Mac. Does anyone know if Apple keep a record of past Genius appointments and Damage reports? My mac had water damage back in May and Apple were charging too much to fix so I took it to a private...
    • ash1
    • Thread
    • apple damage genius genius bar leak mac macbok pro macbook united kingdom water
    • Replies: 1
    • Forum: MacBook Pro
  3. rneglia

    Should I spend $475 to repair 2013 MBA

    My 2013 MacBook Air is dead, won't power on. Apple have quoted me $475 for a "Flat Rate 2 Repair Charge" which includes labor. Should I do it?
    • rneglia
    • Thread
    • genius bar macbook air 13" repair
    • Replies: 29
    • Forum: MacBook Air
  4. Tthomas612

    iPhone 7 random Reboot

    I know that back when the iPhone 7 was first released or around that time that there was claims of random iPhone 7 reboots. My iPhone 7 (128 gb) is shutting itself off and rebooting at various times. Last night it had over half of the battery left and all a sudden phone reboots to the Apple...
    • Tthomas612
    • Thread
    • genius bar iphone 7 random reboot
    • Replies: 5
    • Forum: iPhone
  5. D

    I need to hand my rMBP in for repairs. Is FileVault enough to keep my data private?

    My 2014 rMBP is in need of a display repair (also, one of the rubber feet fell off, which apparently means that the whole underside has to be replaced...). I have to hand it in at the Apple Store in the next few days and I am concerned about the privacy of my data. I tend to be somewhat paranoid...
    • danqi
    • Thread
    • filevault filevault 2 genius bar mackbook privacy repair rmbp security
    • Replies: 20
    • Forum: MacBook Pro
  6. O

    Apple Store Hong Kong Plaza damaged my MacBook Pro : (

    Got my MacBook Pro (15-inch, late2016) couple of months ago. Everything went while, except that I feel the foot stands of my MBP are not on the same height level... When I press the lower left corner of my MBP, I could feel a ignorable gap between the foot stand and the table... So I sent my...
    • obargy
    • Thread
    • apple store genius bar macbook pro macbook pro (15" 2016) repair
    • Replies: 28
    • Forum: MacBook Pro
  7. V

    The 30 Year old Mac SE goes back to see the Apple Genius’

    As a bit of fun, Ewen Rankin a Birmingham Based Professional Photographer/Videographer decided to take his 30 year old Mac SE back to an Apple Genius appointment at Apple’s Touchwood Store in Solihull, to see what would happen and whether Apple would help to get it running. The Mac SE inn...
  8. tedhan

    Help on iPhone 7+ with dirt inside lens

    Hey Guys, I don't know if it is appropriate to post in here, if it is not please remove it, thank you. I bought an iPhone 7+ few months ago, and few days later I noticed there is a dirt inside the lens, but I was so busy because it was my last semester and due to my past experiences with Apple...
  9. blairian89

    2016 MacBook Pro Problem

    Well, tomorrow I have the distinct honor and pleasure of going to the Genius Bar for my Late 2016 MacBook Pro; 2.9/1TB/16GB/460 in Silver. It has developed a very loud and distinct "CLICK" noise that occurs on cold boot and intermittently throughout use. I spoke to Apple Support on chat and the...
    • blairian89
    • Thread
    • 2016 apple genius bar click clicking fan genius bar late 2016 macbook pro noise problem
    • Replies: 45
    • Forum: MacBook Pro
  10. UppityTeapot

    Full Replacement Cost for a Damaged Ringer Switch?

    So, I'm curious about something I was told in an Apple Store, and I wanted to get a second opinion. My fiancée has my old launch day iPhone 6 Plus, and the ringer switch has started acting up – it was a bit funky when I owned it, but has started being nigh unusable recently. In short, although...
  11. iTom501

    Not even Customer Relations able to help, why?

    I' mot here to find a solution, because there Isn't one, instead I just wanted to let my frustration out, because I know people here will understand. I own a MacBook Pro with Apple Care+, iMac, Watch2, iPhone 7, Apple TV etc.. Two weeks ago, the same week, my Watch broke, then my iP 7, my...
    • iTom501
    • Thread
    • customer relations genius bar macbook pro
    • Replies: 1
    • Forum: MacBook Pro
  12. S

    iPhone 7 Plus-Shower water damage

    I have been a daily reader of MacRumors for a long time. I decided to create an account to write this post, as I want to be transparent about my issue with iPhone 7 (Plus) water resistance. Also, this is the first time I feel disappointed by Apple. Will get updated for any response from Apple...
  13. W

    Apple Thunderbolt Display - Glass Replacement Cost

    Hi, I have an Apple Thunderbolt Display and unfortunately the lower corner of the glass cracked when I moved it. There is no damage to the actual display, it is simply a cosmetic thing on the lower bezel corner. I was wondering if anybody has had something similar happen and how much Apple...
  14. B

    Sleep/Wake button lost clicky response, will apple replace the handset?

    Hey! This week I realized that after using my friend's iPhone my handset's sleep wake button was malfunctioning. When I press the phone's sleep wake button the button presses down and goes in a little and functions as should. It does however seem as though it's spring mechanism is failing...
  15. A

    Watch out-repairing Mac mini

    The card reader on my Mac mini (Late 2014 edition) stopped working. On Mac mini's, most everything is on the logic board, so that needs replaced. Under Applecare Warranty, so all should be well. I take it in to Apple -- two days later my computer is ready. When I get home, pull up System Info...
    • angeloweb
    • Thread
    • genius bar logic board mac mini
    • Replies: 3
    • Forum: Mac mini
  16. J

    MBP Retina 2012 Battery Replacement? (uk)

    My mid 2012 retina MBP is saying it needs its battery serviced, i assume replaced. I’m trying to figure out the cost of this and how long it takes a genius bar to do as i cannot find out any information. I contacted an Apple authorised reseller/service place and they said it would take over 3...
    • Jezthomp
    • Thread
    • battery replacement genius bar macbook pro
    • Replies: 1
    • Forum: MacBook Pro
  17. zachlegomaniac

    Known Siri Issue?

    Siri will not process my requests to set alarms and timers, add events to my calendars, set reminders (amongst other things). S/he will make calls to my contacts, occasionally. I've called Apple Tech Support. I sunsequently made a Genius Bar appointment a week ago Thursday, and the Genius ran...
  18. aeneasvb

    Advice for Spilled Orange Juice on rMBP

    Hi, So my cat spilled my orange juice on my brand new rMBP... It wasn't a lot and it just spilled on a small part of the keyboard. I quickly switched it off and it's drying right now upside down on a towel. Leaving it there for 1-2 days to dry before trying if it works. If it does, I'm...
    • aeneasvb
    • Thread
    • damage genius bar retina macbook pro spill
    • Replies: 23
    • Forum: MacBook Pro
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