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icloud

  1. eboakes

    Locked Out of iCloud Restore by Former iTunes Login

    I'm trying to set up a new iPhone from an iCloud backup of my old iPhone. The new iPhone asks for the password for my original iTunes Store login, but won't accept my password. That original ID is my name, and not an email address. I changed my iTunes Store login to an email address a few...
  2. T

    iPhone 7/Plus A 4 minute video I recorded is frozen around 45 seconds from the end, is there a fix?

    I am guessing there is no possible fix for this, but I recorded a 4K vide on my iPhone 7 that lasted for 4m 16 seconds. However, at around the 3 m 50 sec mark, the video is frozen but still plays the sound for a few more seconds before it is totally frozen. All of my videos are in the cloud so I...
  3. Red_Tiger

    Can you store files directly on iCloud?

    Hi Everyone! I hope this question is finding you well. I have recently started using the 2TB iCloud option for my files and media. I would like to transfer most of my files from an external desktop drive to iCloud. The internal SSD doesn’t have the capacity but I was hoping iCloud would...
  4. Buadhai

    iCloud Woes After a Few Days With No Internet

    I was on a dive boat for the past few days. For the first couple of days we had no cell service so no Internet. When we finally did get cell service and 4G data I discovered that many iCloud services on both my iPhone (6s) and iPad were messed up. Messages did not work on either device and...
  5. Red_Tiger

    Force Photos To Make Library Smaller

    Hi All, I hope this questions finds you well :) I have a MacBook Pro 15” late 2011, with the optical drive bay replaced with a HDD. The main drive bay has an SSD. Currently my photos library is on the HDD in the optical bay. I would like to move this to the main SSD drive. I am doing this as...
  6. S

    Workflow Help

    Hi everyone, I'm hoping to get some advice/assistance for my workflow. I've moved from an iPhone and the Photos app back to an SLR. We have Creative Cloud so I have access to Lightroom and Photoshop. We also have 2TB iCloud. I really like the Photos app - I take pictures, they're synced and...
  7. J

    I want to get my husband's Photos into a separate Photos library

    Hello, I would like to get my husband's photos from his iCloud collection onto my Mac in a Photos library that is separate from mine. So far, I think this is what I do: 1. Create a new Photos Library on my Mac (or do I first download his photos and have that create the library?), calling it...
  8. N

    iCloud Mail - push of the "read" status

    Hey, I am wondering why emails I read on one device, are not marked as read on my other devices automatically. Since I am using iCloud Mail which supports push, I expected it to be synced. They are only marked as read, when I open the mail app on every device.
  9. W

    Does anyone have a solution for missing album artwork when using iCloud Music Library/iTunes Match?

    So far iTunes Match (on its own, I don't subscribe to AM) has been an awesome way to access my library from my work computer, but this missing artwork bug is slowly killing me. For some reason random albums' artwork fail to sync to other devices. After a bunch of googling it seems like this is...
  10. D

    iCloud Photo Library 'All photos' changed order

    Can anyone please shed light: I recently noticed after a software update that the 'all photos' tab was showing photos out of order, i.e. a big chunk of my library from 2010-2014 is now near the bottom with the most current photos from this year but in the 'Photos' or 'Moments' tabs, they are in...
  11. imrazor

    iCloud documents encrypted in flight?

    I think I know the answer to this given Apple's stance on privacy, but I'd still like to be sure. If, for example, I am working on a Pages document on my Macbook on an open WiFi connection, and save it to iCloud, is it encrypted en route to the iCloud server? In other words, is there any chance...
  12. tombarnes

    iPad Contacts: Phone Number format NIGHTMARE

    I've scoured the forums for an answer on this! My devices, MacBook Pro, iPhone and personal iPad have been all in harmony and working just fine for years. I've just started using iMessage and other iCloud functions on my separate work iPad. However, my work iPad formats all my phone numbers in...
  13. Red_Tiger

    Download iPhoto Library from iCloud

    Hi There, I hope this message finds you well. I own a MacBook Pro 15" late 2011: -500 GB SSD for the OS (partitioned for both Mac & Windows 10 Bootcamp) used 60/70% of this drive -1 TB HDD in the optical drive bay used to store files (including music and iphoto libraries) used 70% of this...
  14. G

    iCloud with windows query

    Hi all - have a sort of part query part question part riddle. Why is it that when you delete a photo from your camera roll, that it’s meant to delete from your iCloud on all devices, yet, I found old photos on my iCloud (uploaded to my windows PC through iCloud windows app) that are not on...
  15. W

    iTunes Match/iCML: Is there a way to keep an already-downloaded playlist automatically updated?

    Quick question about iTunes Match/iCloud Music Library. Is there anyway to auto-download new music but only in playlists that I previously downloaded on my phone? So let's say my whole iTunes library is uploaded to Match. On my iPhone, I go in the Music app and download a couple playlists (eg...
  16. AMTYVLE

    iOS Mail app; have to keep deleting same emails

    I use the stock iOS Mail app for my iCloud email account. I delete emails, only to go back in the app later in the day and the same emails are back in my Inbox, which then I have to delete again. Why does the stock iOS Mail app keep doing this? Anyone else experience this? Sorry if this has...
  17. Apple_Glen_UK

    iCloud Question

    Please forgive my ignorance but I don't know a lot when it comes to iCloud. I have a MacBook Pro and an iPhone SE. I don't use iCloud and prefer to store photos, music and documents on my Mac. I don't use iMessage and I do my own back ups. Therefore, is there any point in staying signed in...
  18. T

    Help!!! iPhone photos don't upload to iCloud. How do I force an upload?

    I have an iPhone7 and have the iCloud 2TB plan and am currently at about 100GB. My photos & videos aren't auto-uploading as promised. About 80% of my photos and videos uploaded to iCloud, but the rest aren't uploading. I called Apple and the two most common reasons for the photos/videos not...
  19. zachlegomaniac

    Resolved Apple ID / iCloud Accounts and Small Business

    Hi there, I have a growing small business and we use mostly Apple products. Recently, we picked up a couple of new iPads. We had been using family sharing so that we wouldn’t have to repurchase the same apps over and over, but that was a temporary work around. It seems it would be impossible...