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warranty

  1. S

    iPhone 15 Pro iPhone Theft and Loss International Claim: Any Version Changes?

    Hey guys, I have an iPhone 15 Pro with AppleCare+ Theft and Loss coverage, purchased in the UK. I'm curious about how this coverage works internationally. If I make a Theft and Loss claim in the US, will I receive a UK version or a US version of the device?
  2. R

    Warranty Denial

    I live in Thailand 5 hours outside Bangkok. I purchased a new MacBook Air here, and an AppleCare+ extended warranty that is still in effect. The computer was damaged in an accident at a construction site, seriously enough to bend/crush the computer. I bought it to the Apple store for...
  3. A

    MP 7,1 AppleCare+

    So, after 3 years of Apple Care, I get an offer to purchase AppleCare+. I successfully purchased AppleCare+ for the Mac Pro (2019) and XDR Display. This was not easy. I ran into an initial error message followed by Apple Reps saying the XDR Display did not qualify. In addition, I ran into...
  4. Rory76

    Question regarding extended warranty through credit card and how it relates to Apple’s one year limited warranty and ApppleCare+…

    Just wondering if anyone has any experience with this… My Citi card has extended warranty protection that adds two years of coverage after the manufacturer’s warranty expires. The policy language states “We will extend the manufacturer's warranty for an additional 24 Months. If You purchase an...
  5. M

    Warranty replacement

    Hi. Does Apple replace MacBooks after 3 faulty repair? I’ve bought MacBook Air M2 and it had hinges noise. I went to Ukrainian AASP and waited 2 MONTHS for LCD replacement, but now I have backlight bleeding in the left bottom corner 🫤 AASP said that I can send my laptop for repair one more...
  6. E

    iPad Pro iPad Pro 11'' Single Hairline Crack - Warranty

    Hi there, my brand new iPad Pro 11” 2021 has developed a single hairline crack without any visible point of impact at the frame. I have NOT ever drop my iPad or even move it out of my house, and more specific my desk work office. My iPad Pro was bought brand new at 17/06/2022 and developed...
  7. davekro

    Get AppleCare+ or not on M2 Macbook Air opinions.

    Two questions: 1) Buy AppleCare+ or not for my situation. 2) If yes, buy now with order, or wait towards end of 60 day eligibility window 1) I know the short answer is "personal choice". Being a 'never buy extended warranties' person, I easily skipped the AC+ checkbox on my order. Three...
  8. Rozovici

    MacBook Pro M1 14 - Dead Pixel Warranty Coverage

    Hello, As the title implies I was shocked last night to find out that a pixel just died on my 7-month-old 14-inch Macbook Pro. After the mini heart attack, I relaxed knowing that I have a 2 years warranty offered by my official Apple reseller from which I bought the laptop; but surprise struck...
  9. VCTGomes

    iPhone 12 Apple Care+ after 2 years

    I'm buying a new Apple Watch and I'll consider buying the Apple Care+. If I buy the 2 years signature, I'll able to continue paying for it after the final date? I mean I need to go to Apple Store and contract the plan, or I can just continue paying for it? How is this process?
  10. emraha06

    Confused about Apple warranty start date of online purchase?

    Hi, i have bought mbp 16,2 2021 and afete that i have noticed that Apple warranty starts with the shipment date. Not with the delivery date? Has somebody experienced same issue?
  11. T

    M1 Macbook Pro 8GB 512GB Screen issue

    I brought my M1 MacBook pro in 2021 January. I faced this screen issue on 27th May, 4th June and 8th July this year. At that time I tried to run Apple Diagnostics and my screen froze at '1 minute remaining' screen. After that, till today (16th September) I didn't face that issue again. Now I...
  12. C

    M1 Logic Boards backordered? Warranty repair times are basically indefinite.

    My M1 Mac Mini started randomly suffering from kernel errors that would reboot the machine 15 seconds after power on. Apple Store wasn’t even able to run any of their usual diagnostics. So they said right away it would be a logic board replacement, covered under warranty, no big deal. When I...
  13. S

    MacBook battery health concern

    Hi everyone. So i bought MacBook Pro 2020 13inch last year in the end of August and have been using it for my online school for quite a large amount of time almost every day. Just few days ago i noticed how awful my battery health is. At 235 cycle count coconutBattery shows that my battery...
  14. K

    MacBook Pro 13 2019 Little dent near the touchpad affects the warranty?

    Today I noticed that on my MacBook near the touchpad i have little dent (around 0,5mm of diameter). May it affect on rejection of the warranty or keyboard replacement program? MacBook was bought in may 2020 so i have actual warranty.
  15. Pete Milne

    MacBook Pro/thumbnail distortion/glitch in Photos. No help given.

    In November of 2019 I purchased this MacBook Pro: MacBook Pro (13-inch, 2019, Four Thunderbolt 3 ports) Processor 2.8 GHz Quad-Core Intel Core i7 Memory 16 GB 2133 MHz LPDDR3 Graphics Intel Iris Plus Graphics 655 1536 MB Immediately I noticed that Photos had this glitch (video attached)...
  16. Unity451

    Apple Watch Series 1 Screen Separating

    I have a Series 1 Apple Watch and along one of the edges, the screen is starting to separate from the body a bit. I've read about the battery expanding issue and whatnot, but I'm wondering if anyone has seen this happen NOT because of the battery... i.e. adhesive weakening or something like...
  17. R

    Liquid Damage to Touch Bar Connector 2017 MBP

    Hi, I'm hoping someone can give me some advice. A few months ago I needed to get the entire motherboard replaced on my 2017 MBP. This was covered under warranty and seemed to work fine. I then realized I was having issues with the wifi dropping out so I brought it back into the same...
  18. D

    Did Apple remove the service that was able to check the warranty status of its products?

    Just as the title says: I can´t find anymore the webpage or service that Apple has always offered in which you could just check the warranty status of any of their products by introducing its serial number in a form together with a captcha verification code. Does anyone knows if it was...
  19. zachlegomaniac

    Bricked HomePod Help / Advice

    Hello, About a month ago one of my brother's HomePods bricked. The white light that usually indicates Siri was replaced by red and the volume buttons became extra bright and flashed both at the same time over and over when plugged in. I told him I thought I read here there was an issue with...
  20. D

    iPad New iPad warranty rejected due to bending.

    I purchased the Apple iPad pro 11" 2018 on Jan 27th 2020 . Unboxed and started using 5 days ago. For the last 2 days the device overheats on using for more than 1hour and showed High temperature warning multiple times. Yesterday my device Backlight went off(hard to see anything)and I took it...