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warranty

  1. Fun.gus

    Who decides your fate?

    Hi All, So my recent dealings with Apple regarding my MBP 2017 13" keyboard and LCD issue have been relatively painless thus far but it has got me somewhat confused. Who makes the decision on whether your repair falls under warranty or if its deemed accidental damage? Particularly when...
  2. H

    Macbook Pro Retina Display 2015 - Exploding/Dead Pixel Issue - Not Covered with AppleCare?

    Hey there! long time lurker, first time poster here. (Long post/Rant/Jumble of words incoming- TL : DR at the bottom!) I've been having a bit of a nightmare with my 2015 Macbook Pro these past few weeks, which has just recently developed an "exploded" pixel (example...
  3. C

    Loose Haptic engine in S2 Watch - but Apple won't repair it

    Last week, I noticed a rattle sound coming from my Apple Watch when it was vibrating, a quite clear and distinct rattle sound if you ask me. You even hear it when you shake it a bit, clearly hearing a very loose part inside. I took it to an Apple store right away, and for them, this looked like...
  4. M

    Macbook Pro mid 2017 - The worst experience ever!! Popping sounds. Apple refuses to give a new one

    I bought my MPB 15-in Space Gray (2017) in September 2017. In the first month, the computer started to make really loud popping sounds, like mini-explosions. First I thought it was coming from the speakers, but after I pay a little bit more of attention I noticed it was coming from the screen...
  5. R

    MacBook Pro 2016 - too loud key on keyboard

    Hello, have MacBook Pro 13" 2016 without TB. I have a problem with key 'V'. Sometimes it's too loud, sometimes it's OK. My question is: have you got any idea to fix that or do I must send macbook to apple service? Thank you.
  6. N

    Airpods warranty expiry date

    just bought another sealed set of airpods from an online market place Set it up and all working well. When I checked the warranty expiry date on the Apple website- it was showing as April 2018. Looking at the date of manufacture (03/17) this appears feasible , but why did the warranty...
  7. SMGreenfield

    Should logic board fail on iMac (Late 2014 27 inch Retina 5K)

    My father has an iMac (Late 2014 27 inch Retina 5K) where he was experiencing screen flickering. He brought it in to his local Apple Store (in Florida), where they initially said it was the power supply, which they waived the $67 part cost to replace. But after replacing, they said the issue...
  8. S

    Warranty on refurbished AW purchased from Best Buy?

    I noticed today that Best Buy sells refurbished Apple Watches. They advertise a 90-day warranty on the product page, and I'm wondering if that means there is no warranty at all directly from Apple. I'm also curious if AppleCare+ can be purchased for these devices (refurbished AW from BB).
  9. faythebest

    iPad iPad Pro 10.5 Out of Warranty Wrong Status

    Hello. My iPad Pro 10.5 has an LCD issue. Went to the Genius Bar and they agreed to exchange it. BUT, when the advisor checked the warranty status, it showed OUT OF WARRANTY. And I just bought in June 2017 on launch day. They have escalated the case. Will have to wait 24h until they resolve...
  10. K

    Will the Apple Store have stock for replacing defective iPhone X units?

    My iPhone X touch screen stopped working out of the blue today while I was using it, and i have an appointment at the Genius Bar tomorrow at 2pm. Do you think I will leave the store tomorrow with a repaired iPhone X, or maybe a replacement, or will they have to send it off and leave me...
  11. emilykgoodman92

    White screen with grey fold with a "?" flashing

    Last night I had a major problem with my 2012 15 inch MacBook Pro. All of a sudden my hard drive starts making a loud clicking noise and then after several minutes the device completely shuts off. I try to power it back up and I get a white background with an icon of a file folder with a gray...
  12. O

    iPhone warranties - US-UK

    It's possible I will be in the USA for the iPhone X launch and wondering whether to pick up a handset whilst there. Would be coming back to the UK but I can't seem to find what warranties (if any) are offered on handsets when sending for repairs in a country you haven't the purchased it in...
  13. ckeck

    Battery Health / Capacity Question (150 Cycles - 2015 MacBook Air)

    Was curious what others are seeing as far as battery health / capacity is concerned with similar aged machines. For roughly ~150 cycles I feel like the health on my battery (86%) has deteriorated a bit more than it should have. See the screenshot attached. If you can share what you all are...
  14. bonjourx

    Resolved buying apple care

    hello, I just wanna know if anyone knows about adorama and whats their say about it? I'm getting an apple care plus for my MacBook Pro Non touch bar 2016, its my first time purchasing one, I saw that adorama has it and its way cheaper than the one from apple. Should I get it from there? also, is...
  15. mohitjain1112

    Regarding macbook pro not turning on after smc reset

    Hii i have purchased an used retina late 2013 15 inch macbook from an unknown individual macbook is in extended warranty because of this i have purchased it without much checking but after using it for one month i feel there is an problem of noisy fan at that time mac is in warranty so i have...
  16. S

    Screw stripped(?) by Apple service - how to proceed?

    I has some service work done by my 2013 retina MBP a few months ago, just prior to its warranty expiring. The work comes with a 90 additional warranty is which is also now expired. Shortly after work, the mac started to be unstable - hanging and rebooting frequently. I put this down to...
  17. Juliusgirl

    Which MacBook? New or used? Software?! Accessories?! HELP QUICK!!

    I have never owned a Mac/MacBook before but I am in quick and desperate need of a laptop (like need to make money to eat etc. quick and desperate) and I figured that since my photographs, many of my writings, music, along with apps books blahblah is on my iPad and iPhone that I ought to get a...
  18. P

    Apple Care for 2016 12" MacBook - Worth It?

    Well I can't believe I almost have my 2016 12" MacBook a year already. Clock is ticking to make a decision on Apple Care. From your experience, is it worth it? I'd be paying $349 NZD for 2 more years of warranty. It's a good safety net to have I guess, but then it doesn't cover accidental...
  19. I

    iPhone 6s loud, crunchy home button

    Hello everyone! I was wondering if anyone is experiencing the same problem as I am. My iPhone 6s Rose Gold 64gb has recently developed a loud, crunchy home button. This happens mostly if you press the button in the middle with the tip of your finger or on the right side. However if you cover the...
  20. T

    Bad used device. Any recourse?

    I bought an iPhone 6 Plus from someone off Glyde, but the speaker is blown out bad. Everything is scratchy and distorted. Would an Apple Store replace if under warranty, or is my only recourse to reject the phone and send it back? TIA