warranty

Hi All, So my recent dealings with Apple regarding my MBP 2017 13" keyboard and LCD issue have been relatively painless thus far but it has got me somewhat confused. Who makes the decision on whether your repair falls under warranty or if its deemed accidental damage? Particularly when...

Hey there! long time lurker, first time poster here. (Long post/Rant/Jumble of words incoming- TL : DR at the bottom!) I've been having a bit of a nightmare with my 2015 Macbook Pro these past few weeks, which has just recently developed an "exploded" pixel (example...

Last week, I noticed a rattle sound coming from my Apple Watch when it was vibrating, a quite clear and distinct rattle sound if you ask me. You even hear it when you shake it a bit, clearly hearing a very loose part inside. I took it to an Apple store right away, and for them, this looked like...

I bought my MPB 15-in Space Gray (2017) in September 2017. In the first month, the computer started to make really loud popping sounds, like mini-explosions. First I thought it was coming from the speakers, but after I pay a little bit more of attention I noticed it was coming from the screen...

Hello, have MacBook Pro 13" 2016 without TB. I have a problem with key 'V'. Sometimes it's too loud, sometimes it's OK. My question is: have you got any idea to fix that or do I must send macbook to apple service? Thank you.

just bought another sealed set of airpods from an online market place Set it up and all working well. When I checked the warranty expiry date on the Apple website- it was showing as April 2018. Looking at the date of manufacture (03/17) this appears feasible , but why did the warranty...

My father has an iMac (Late 2014 27 inch Retina 5K) where he was experiencing screen flickering. He brought it in to his local Apple Store (in Florida), where they initially said it was the power supply, which they waived the $67 part cost to replace. But after replacing, they said the issue...

I noticed today that Best Buy sells refurbished Apple Watches. They advertise a 90-day warranty on the product page, and I'm wondering if that means there is no warranty at all directly from Apple. I'm also curious if AppleCare+ can be purchased for these devices (refurbished AW from BB).

Hello. My iPad Pro 10.5 has an LCD issue. Went to the Genius Bar and they agreed to exchange it. BUT, when the advisor checked the warranty status, it showed OUT OF WARRANTY. And I just bought in June 2017 on launch day. They have escalated the case. Will have to wait 24h until they resolve...

My iPhone X touch screen stopped working out of the blue today while I was using it, and i have an appointment at the Genius Bar tomorrow at 2pm. Do you think I will leave the store tomorrow with a repaired iPhone X, or maybe a replacement, or will they have to send it off and leave me...

Last night I had a major problem with my 2012 15 inch MacBook Pro. All of a sudden my hard drive starts making a loud clicking noise and then after several minutes the device completely shuts off. I try to power it back up and I get a white background with an icon of a file folder with a gray...

It's possible I will be in the USA for the iPhone X launch and wondering whether to pick up a handset whilst there. Would be coming back to the UK but I can't seem to find what warranties (if any) are offered on handsets when sending for repairs in a country you haven't the purchased it in...

Was curious what others are seeing as far as battery health / capacity is concerned with similar aged machines. For roughly ~150 cycles I feel like the health on my battery (86%) has deteriorated a bit more than it should have. See the screenshot attached. If you can share what you all are...

hello, I just wanna know if anyone knows about adorama and whats their say about it? I'm getting an apple care plus for my MacBook Pro Non touch bar 2016, its my first time purchasing one, I saw that adorama has it and its way cheaper than the one from apple. Should I get it from there? also, is...

Hii i have purchased an used retina late 2013 15 inch macbook from an unknown individual macbook is in extended warranty because of this i have purchased it without much checking but after using it for one month i feel there is an problem of noisy fan at that time mac is in warranty so i have...

I has some service work done by my 2013 retina MBP a few months ago, just prior to its warranty expiring. The work comes with a 90 additional warranty is which is also now expired. Shortly after work, the mac started to be unstable - hanging and rebooting frequently. I put this down to...

I have never owned a Mac/MacBook before but I am in quick and desperate need of a laptop (like need to make money to eat etc. quick and desperate) and I figured that since my photographs, many of my writings, music, along with apps books blahblah is on my iPad and iPhone that I ought to get a...

Well I can't believe I almost have my 2016 12" MacBook a year already. Clock is ticking to make a decision on Apple Care. From your experience, is it worth it? I'd be paying $349 NZD for 2 more years of warranty. It's a good safety net to have I guess, but then it doesn't cover accidental...

Hello everyone! I was wondering if anyone is experiencing the same problem as I am. My iPhone 6s Rose Gold 64gb has recently developed a loud, crunchy home button. This happens mostly if you press the button in the middle with the tip of your finger or on the right side. However if you cover the...

I bought an iPhone 6 Plus from someone off Glyde, but the speaker is blown out bad. Everything is scratchy and distorted. Would an Apple Store replace if under warranty, or is my only recourse to reject the phone and send it back? TIA