1.1.3/1.1.4 Update with 1602/1604 error // Solutions included

[dontego]

Jailbroken iphone needs to restore 112 from 113

I sther anyway to restore a jailbroken phone from 113 to 112. I did the silly thing and upgraded to 113.

 

[domness]

Been there, done that......still no shakey shakey icons!!!!

Are you guys sure that Microsoft didn't buy out Apple??????????

Have you tried to boot up the iPhone in restore mode by turning it off and pressing the home button while plugging into the computer?

 

[Boomer85]

1604 Fix!!!

Here's the fix (for 1604 error for sure)...

- Disconnect from the dock/USB cable...
- Close iTunes...
- If you have a "connect to icons" logo on your iPhone, hold down the top button until your screen goes black....
- Open iTunes...
- Connect your phone to the USB cable again and plug the cable into your Mac/PC...
- iTunes should say you must restore your iPhone...
- Hold down option button (Mac) or Shift button (PC) and single click "Restore" in iTunes...
- Navigate to the download (.ipsw) file for 1.1.3 on your Mac/PC...
- iTunes begins the restore (takes a while)...
- After an auto-restart of your iPhone from iTunes, you'll get the message saying: "A iPhone has previously been synced with this machine, would you like to restore from a backup?
- It lists your iPhone and the date/time of your previous sync...choose that option and let it fly...it takes quite a while...

This did it for me...then I simply synced (for calendar items, images, etc) and it worked perfectly.

I was very frustrated, but then this method got me to 1.1.3

Enjoy!

 

[clancemasterj]

I got this email from apple about the 160x errors

Hello from Apple!

TOM at Apple Service & Support thought that you might find this article useful. We hope that it helps resolve your technical issue.

Link: http://www.info.apple.com/kbnum/n93698


Removing iTunes, QuickTime, and other software components for Windows XP

Learn how to uninstall iTunes, QuickTime, and other essential software components from your Windows PC. To uninstall iTunes, QuickTime, and other software components from your Windows Vista PC, see this article.
Completely Remove iTunes and QuickTime from Windows XP

In some rare instances, it may be required to remove all traces of iTunes and QuickTime from your computer. Use the following steps to remove all traces of iTunes, QuickTime, and associated software installed by the iTunes + QuickTime Installer.
Arrow Remove iTunes (Click for more)

Note: iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes.

1. Quit iTunes.
2. On the Start menu, click Control Panel.
3. In Control Panel, open Add or Remove Programs.
4. Select iTunes from the list of currently installed programs, then click Remove.
5. When asked if you would like to remove iTunes, select Yes.
6. After the uninstallation is complete, do not restart if you are prompted to.
7. If other entries were present for iTunes remove those as well.
8. In Add or Remove Programs, remove any iPod Updater applications that are listed in the same fashion as iTunes was removed.
9. In Add or Remove Programs, remove any iPod Updater applications that are listed in the same fashion as iTunes was removed.
10. Restart your computer.
11. After the computer restarts, open Local Disk (C in Computer or whichever disk programs are installed on.
12. Open the Program Files folder.
13. Right-click the iTunes folder and select Delete and choose Yes when asked to confirm the deletion. Note: This folder may have already been deleted if iTunes was successfully removed in steps 1-7.
14. Right-click the iPod folder and select Delete and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
15. Right-click on the Recycle Bin and on the shortcut menu, click Empty Recycle Bin.
16. Restart your computer.
17. Install the latest version of iTunes from http://www.apple.com/itunes/download.

Arrow Remove QuickTime (Click for more)

Here is some content

1. Quit QuickTime Player.
2. From the Start menu, click Control Panel.
3. In Control Panel, open Add or Remove Programs.
4. Select QuickTime from the list of currently installed programs, then click Uninstall.
5. When asked if you would like to remove QuickTime, select Yes.
6. After the uninstallation is complete, do not restart if you are prompted to.
7. If other entries were present for QuickTime remove those as well.
8. Restart your computer.
9. After the computer restarts, open Local Disk (C in Computer or whichever disk programs are installed on.
10. Open the Program Files folder.
11. Right-click the QuickTime folder and select Delete and choose Yes when asked to confirm the deletion. Note: This folder may have already been deleted if QuickTime was successfully removed in steps 1-7.
12. Delete the QuickTime and QuicktimeVR files located in the C:\Windows\system32\ folder. Click Continue if Windows needs confirmation or permission to continue.
13. Right-click on the Recycle Bin and on the shortcut menu, click Empty Recycle Bin.
14. Restart your computer.
15. Install the latest version of QuickTime from http://www.apple.com/quicktime/download.

Arrow Remove Apple Software Update (Click for more)

1. Quit Apple Software Update.
2. From the Start menu, click Control Panel.
3. In Control Panel, open Add or Remove Programs.
4. Select Apple Software Update from the list of currently installed programs, then click Uninstall.
5. When asked if you would like to remove Apple Software Update, select Yes.
6. After the uninstallation is complete, do not restart if you are prompted to.
7. If other entries were present for Apple Software Update remove those as well.
8. Restart your computer.
9. Install the latest version of Apple Software Update by installing the latest version of iTunes http://www.apple.com/itunes/download.

Arrow Remove Apple Mobile Device Support (Click for more)

1. Quit iTunes.
2. From the Start menu, click Control Panel.
3. In Control Panel, open Add or Remove Programs.
4. Select iTunes from the list of currently installed programs, then click Uninstall.
5. When asked if you would like to remove iTunes, select Yes.
6. After the uninstallation is complete, do not restart if you are prompted to.
7. If other entries were present for iTunes remove those as well.
8. In Add or Remove Programs, remove Apple Mobile Device Support in the same fashion as iTunes was removed.1
9. Restart your computer.
10. After the computer restarts, open Local Disk (C in Computer or whichever disk programs are installed on.
11. Open the Program Files folder.
12. Right-click the iTunes folder and select Delete and choose Yes when asked to confirm the deletion. Note: This folder may have already been deleted if iTunes was successfully removed in steps 1-7.
13. Right-click on the Recycle Bin and on the shortcut menu, click Empty Recycle Bin.
14. Restart your computer.
15. Install the latest version of iTunes from http://www.apple.com/itunes/download.

Notes

1. Do not manually delete the Mobile Device Support folder located at C:\\Program Files\\Common Files\\Apple. Use Programs and Features as described in the steps above.

iPodService.exe Alert

Follow these steps if the message, "Cannot delete iPodService.exe: It is being used by another person or program" appears when you try to delete the iPod folder.

1. Make sure that iTunes and the iPod Updater utility are not open.
2. On your keyboard press Control-Alt-Delete. Select Start Task Manager.
3. Click on the Processes tab.
4. Locate the iPodService.exe in the list.
5. Click on iPodService.exe and choose End Process.
6. Quit the Task Manager.

Thank you,
Apple



Then he told me to reinstall itunes 7.6 and try updating. I'm still installing so I will let you know if this worked.

 

[PhaserFuzz]

So Apple suggested to delete EVERY bit Apple software on the computer? I deleted iTunes and Apple Mobile Device Support, do I need to delete Quicktime and Apple Software Updates as well???

 

[jerryjj]

error during update

Not sure if this helps anyone, but the solution was simple for me.

After receiving the error code:

1) panic!
2) search for solution on internet
3) find this website
4) decide that deleting all and starting over sounds bad

5) unplug iphone from dock
6) turn off iphone
7) turn on iphone
8) plug into dock
9) click update when asked again

10) rejoice when no error messages appear and enjoy the new features!

Hope it works for you too...

 

[jerryjj]

oops

Ok, I may have skipped a couple steps...

11) notice that your phone is no longer connected to at&t
12) try turning it off and then on again
13) curse when you are locked out of your phone
14) notice that it is asking you to plug into itunes again (like it did when it was new)
15) curse a couple more times
16) do what your told
17) smile when it says phone activated
18) sigh with relief and ponder whether it was worth the trouble

btw this was all done on a week old phone with no third party software and no hacks...

 

[tjcampbell]

Did the restore through iTunes and it's now fine!

 

[domness]

The thing is, does that mean that when the 1.1.4 or 1.2.0 update arrives that we will all have the same problems with updating again?

One day this month I think that I might actually do the total uninstall and reinstall and see what happens when febuary comes.

 

[PhaserFuzz]

Hey guys, I just wanted to let you know that I was having this problem and Apple swapped my old phone for a brand new one. If you tried everything and still couldn't get it to update, make an appointment at an Apple store. I got a brand new phone, no questions asked.

 

[hotzenplotz]

Hey guys, I just wanted to let you know that I was having this problem and Apple swapped my old phone for a brand new one. If you tried everything and still couldn't get it to update, make an appointment at an Apple store. I got a brand new phone, no questions asked.

Could you please double-check what the new phones serial number starts with?

 

[domness]

I've just read a post from someone else on fixing the 1602 error:

FYI...if anyone is getting the 1602 error when trying to install this update, try freeing up some room on your iPhone and then doing the update.

Prior to trying this as a last resort I had tried to restore (failed), reinstall iTunes (useless...didn't work), and restart my iPhone and switch cable (failed again).

However, I freed up about 500mb and it worked fine...go figure.

From: https://forums.macrumors.com/threads/442237/

 

[MooneyFlyer]

My process to fix 1602 error

I attempted the "remove all apple software from your computer" earlier this week (twice) trying to restore 1.1.3 to see if it would clear my maps cache. None of that worked. Same error.

When 1.1.4 came out I ran into the same issue. This time I:
- Downloaded the 1.1.4 release to iTunes
- Disconnected the phone from the USB
- Shut the phone off
- Connected the phone to USB while holding the home button down
- This forced recovery mode (showed iTunes logo and USB logo on phone)
- iTunes errored that the phone needed a restore -- clicked restore

Took a while but everything restored at that point. The cache for maps still isn't cleared...