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mattwallace24

macrumors regular
Nov 25, 2010
180
8
Connecticut
Other than backing up to 10.6.6, has any MBA owners who experienced the iTunes crash/freeze found a solution? I was thinking about heading over to the Apple Store this evening, but its a haul if there isn't a real fix out there yet. Has anyone reached out to Apple on this issue yet?

I read in another post that fix permissions might fix this issue, so I tried. No difference, but I am a newbie to OSX and could have easily done something wrong.

In addition to the iTunes issue, I noticed that all the screen savers I've downloaded give me an error message instead of displaying.
 

alya

macrumors newbie
Jan 4, 2008
11
10
Had same problems...

After update start up became very very slow! Took almost same time as my two years old MBP 13' with full of soft inside. After that, got iTunes freeze. When I've checked Hard disk for errors, got message, that hard disk has hardware issue and I have to repair it. So I've used usb that came with MBA and repaired the HD. iTunes seems to work fine, but I still feel that MPA is slower, that it was before update! So bad.
 

Mr. Zarniwoop

macrumors 6502a
Jun 9, 2005
751
139
Hmmm... I launched iTunes today on my 10.6.7-updated MBA and it caused my computer to freeze. The caps lock key still toggled its light, but no other keys worked, nor did the mouse, and the clock obviously stopped ticking.

I didn't think much of it except "huh, I don't remember the last time my MBA crashed or froze"
 

KPOM

macrumors P6
Oct 23, 2010
18,311
8,326
No issues in iTunes with base 11". However I have the feeling it is slightly slower than usual but the battery life seems to be a bit better. I can't judge just after 1 day and 1/2. Will keep updated.

Of course, I just got my "Ultimate 11" so I can't tell. However, the battery life has been pretty good, and not as much of a drop from the "Ultimate 13" as I was expecting. I seem to have avoided the issues with iTunes.

A few people on Apple's discussion board have reported that if they plug in an iPhone or iPad before starting up iTunes, the problem appears to go away.
I read in another post that fix permissions might fix this issue, so I tried. No difference, but I am a newbie to OSX and could have easily done something wrong.

Try booting into safe mode (hold the left shift key on the keyboard when turning on the air) then opening disk utility and repairing permissions works. Someone on the Apple discussion board said this helps.

It is disappointing that this "bug fix" has so many bugs itself.
 

BJonson

macrumors 6502a
Aug 26, 2010
866
147
I've reinstalled itunes, repaired disk permissions in normal boot and in safe mode, I've also tried trashing itunes prefs. None of this has helped. Computer totally freezes when I start itunes. I'm surprised this is not headline news yet.
 

jamesryanbell

macrumors 68020
Mar 17, 2009
2,171
93
I just ordered the 11.6" refurb about ten minutes ago. I'm thinking I WILL NOT be updating to 10.6.7. This sounds like a nightmare for Air users. Both of the people I know with Airs are having iTunes crashes and SLOW bootups.
 

mcohen4

macrumors newbie
Mar 27, 2007
8
0
Coronado CA
No Problems Here

My MBA 13 Ultimate powered up in 11 seconds before the update, and 11 seconds after. Launched Itunes a few times with no problems.
 

slapguts

macrumors 6502a
Jan 10, 2008
661
0
Well, I may have spoke too soon.

I also had iTunes lock the entire system. It's only done it once, though. I had used iTunes multiple times since installing 10.6.7, as well. Just randomly, it decided to do it. Hasn't done it since.

Must be a perfect storm of when to restart, and when to open iTunes to get it to happen.
 

IngerMan

macrumors 68020
Feb 21, 2011
2,016
905
Michigan
I was good the first few days of the update and then today :eek: Itunes freezes computer. I notice it would freeze during the Guinness update in iTunes. after about 4 re-starts it seems back to normal:confused:
 

MRU

macrumors Penryn
Aug 23, 2005
25,370
8,952
a better place
Yep its buggered iTunes on my MBA 11" too. Apple's testing procedure seems to have been very lacking on this release, maybe they are too busy with Lion to make sure proper quality control is obeyed.
 

JonLa

macrumors 6502
Dec 22, 2009
378
28
Thought I'd avoided it then.... seemed to freeze when I had an iphone connected and tried to check for app updates... twice.
 

jeffg819

macrumors 6502
Dec 25, 2006
279
163
Have not really used the MBA since the update and decided to pull it out after reading this thread. I opened iTunes twice and both times the computer froze shortly thereafter. This is the first time I've had an issue with a OS update! Not good....
 

komseban

macrumors member
Dec 27, 2010
86
0
That's really strange.
I updated and I haven't had any problems with iTunes at all.
I have a 13" stock late 2010 MBP if that helps.

edit.
WHOOOPPS.
I just realized I was in the Air forum and not the Pro.
Apologies! C:
 

fatlardo

macrumors 6502
Mar 15, 2011
333
37
Wow, I am sorry that you guys are having issues. Thanks to this forum, I did not download the new update. I will when it gets fixed.
 

iNotion

macrumors 6502
Jun 5, 2008
306
185
Singapore
iTunes FROZE twice!!! Force restarted and tried again. Same thing...

Why nobody is headlining this problem? nobody use iTunes anymore?? :mad:
 

st0p.

macrumors newbie
Feb 23, 2011
19
0
I had no issues prior to the update, and none since :s I wonder what the cause is...

Do any of you guys having issues also use iTunes to sync an iphone/ipad/ipod? I personally do not...
 

futbalguy

macrumors 6502
May 16, 2007
285
63
My 13 inch Air is freezing when I log into Itunes. Wow, this is so annoying. Apple better fix this quickly. Seems to be affecting a lot of people.
 

BENJMNS

macrumors 6502
Dec 28, 2005
449
0
yup though the fixing permissions did it, but hanging again whenever i start itunes.
and my MBA is very basic in setup and usage. office 2011, web, itunes, that's about it!


i'm jus tnot running itunes righ tnow :(
 
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