Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
The cost of the product has nothing to do with how you are treated as a customer. At least it shouldn't. The CPU, ssd, ram all have real costs associated with them and should not affect the customer experience.

I'm not referring to how a customer should be treated. Communication in this thread seems to have fallen apart at some point.
 
Agree about how did apple handle it. What does the cost of the hardware have to do with it?

The point was that the original poster who made the complaints, told me off for being sarcastic and made the point that as his computer cost $4000+ he had a right to complain if he could hear it. My point was that even with what I paid I was actually using the machine for work rather than nitpicking about it.

Apple didn't handle it because he knew he was nitpicking and so didn't complain to them.

Bored now. . . .
 
The point was that the original poster who made the complaints, told me off for being sarcastic and made the point that as his computer cost $4000+ he had a right to complain if he could hear it. My point was that even with what I paid I was actually using the machine for work rather than nitpicking about it.

Apple didn't handle it because he knew he was nitpicking and so didn't complain to them.

Bored now. . . .

I am the original poster, but that actually was my point. The noise I am hearing doesn't seem normal, but apparently it's nothing worth worrying about — judging from what others have been saying. I would hate to complain to Apple, send in my Mac Pro, and take the chance of receiving a replacement with the same problem, or even worse.

Yeah, I tend to "nitpick" a little, but that's only because I pay attention to small details. I've always been this way, especially when it pertains to things like my power cable not fitting snug. That just feels odd, considering Apple's excellent track record for making things visually perfect.

Regardless, there are worst problems to worry about, so I am setting aside my "nitpicks" for the time being. If anything serious comes up, then yes — I will contact Apple. I purchased my Mac Pro through Apple's business team, so hopefully that counts for something.

It really is a beautiful machine. Performance is awesome and I'm very happy with it overall.
 
You're absolutely right, it is an awesome machine. Got mine with the business discount too.

But I think I win when it comes to paying attention to small details. Here is a 1.6 metre long 5000 piece jigsaw puzzle I drew in Photoshop CC earlier this year - http://www.colinthompson.com/jigsawpix/ - and I had to create about half of it on my 'old' MacPro.
 
You're absolutely right, it is an awesome machine. Got mine with the business discount too.

But I think I win when it comes to paying attention to small details. Here is a 1.6 metre long 5000 piece jigsaw puzzle I drew in Photoshop CC earlier this year - http://www.colinthompson.com/jigsawpix/ - and I had to create about half of it on my 'old' MacPro.

Wow! That's very impressive. What kind of file size PSD did you end up with?
 
When it was all flattened to one layer it was about 650Mb, but when I was working on it, with 100+ layers at some stages, it could be over 2 Gig, but then I have got 64 Gig of ram.

I wonder if/when Adobe will upgrade Photoshop to take advantage of the 2 graphics cards. Anyone know? I don't ever plan on doing any video stuff so I got the mid-range graphics option, but I did get the 1Tb internal drive.

The one thing you tend to overlook is the extra stuff you have to buy with this new machine - I've got most of my work on a LaCie 3TB dual drive raid Thunderbolt drive + I bought a Pegasus thunderbolt box that will hold 4 x 3.5" drives. All that was stuffed inside my 'old' Mac Pro tower - it's still there with lots of my work on it on my network. I also got a new Apple monitor, but I'd love a 4K one some time.
 
re: Adobe and 2 video cards, etc.

From what I've been reading online, I believe the Creative Cloud version of the Adobe suite is starting to make increasing use of the dual video cards. It supposedly does what Apple is doing with FCP X, where one card handles the work of updating the display while the other handles rendering/number crunching related to the video being displayed. Right now, doing this requires a rewrite of the code for each instance where it makes sense to split the load of a video intensive task between two cards -- so it's probably getting added in a piecemeal fashion. (I believe you'll see more if it in action in something like Premiere Pro with video editing than with, say, Adobe Illustrator.)


When it was all flattened to one layer it was about 650Mb, but when I was working on it, with 100+ layers at some stages, it could be over 2 Gig, but then I have got 64 Gig of ram.

I wonder if/when Adobe will upgrade Photoshop to take advantage of the 2 graphics cards. Anyone know? I don't ever plan on doing any video stuff so I got the mid-range graphics option, but I did get the 1Tb internal drive.

The one thing you tend to overlook is the extra stuff you have to buy with this new machine - I've got most of my work on a LaCie 3TB dual drive raid Thunderbolt drive + I bought a Pegasus thunderbolt box that will hold 4 x 3.5" drives. All that was stuffed inside my 'old' Mac Pro tower - it's still there with lots of my work on it on my network. I also got a new Apple monitor, but I'd love a 4K one some time.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.