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jshcy

macrumors newbie
Nov 9, 2020
26
23
I think warp9 is right about this. I started a separate thread with the same issue: 4 modules of OWC memory (4x16 GB). I have had several random crashes.
 

pmcfarling

macrumors newbie
Nov 18, 2020
2
0
I got my 128GB OWC kit in today. For some reason. I had to install 64GB boot it. Then install the 2nd 64GB and everything has been running smooth all day.
 

jshcy

macrumors newbie
Nov 9, 2020
26
23
The iMac went for hours or even days without crashing, but it did eventually. I completely shut it down each night and start it every morning. It has happened randomly. By the way, I removed two of the modules and it has been working just fine (no crashes) for over a week now. For some reason, using all four OWC memory modules leads to random crashes. This is 4x16GB modules by the way.
 

DG_Nacho

macrumors newbie
Dec 13, 2020
3
0
Got a new iMac 2020 i9 10-Core with 5700 XT when it came out. 8 GB Ram from apple which I then upgraded with 4 32gb sticks from OWC. I ordered from Amazon and my Mac would crash every other hour. I narrowed it down to bad ram. I sent it back to amazon and bought same 128GB from OWC and it performed much better. BUT Then it would crash when apps like Folding@Home would run and turn up the CPU's, same would happen when running photoshop, very random. The annoying part is that my old iMac 2012 would never do that.

THEN, thanks to this thread. I took out a 32gb stick (Top One), leaving a total of 96gb inside. Rebooted, machine reads 96gb at 2667 MHz and its been running solid since yesterday(Knocks on wood). With Folding@Home thrown in along a ton of other things in the background. It feels like I got my computer back.

PS. I tried EVERYTHING before doing this re-installed OS, booted in safe mode, unplugged all three hard drives and Wacom Cintiq 24in, and the crashes would still happen. Bummed I can't use 128gb, but not much of a difference from 96gb.
 

jshcy

macrumors newbie
Nov 9, 2020
26
23
As I mentioned above, I had the same "crash" issue with 4x16 GB of OWC memory. The iMac worked just fine with just two of the four memory modules installed, but not all four. I received replacement modules from OWC and they have been working just fine for a couple of weeks now with absolutely no crashes with all four modules installed. I am convinced that the memory I had received initially was defective.
 
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DG_Nacho

macrumors newbie
Dec 13, 2020
3
0
Thanks for the heads up. I will try asking for replacements as my geek bench score took a nearly 2.5k point hit with 96 gb of ram. Now Im convinced that one of the modules is defective.
 

warp9

macrumors 6502
Jun 8, 2017
450
641
Thanks for the heads up. I will try asking for replacements as my geek bench score took a nearly 2.5k point hit with 96 gb of ram. Now Im convinced that one of the modules is defective.
The speed drop is because you are running with 3 modules. To maintain your geekbench score, either remove another module or switch to a different brand of memory that can handle 4 modules at once.
 

Nicole1980

Suspended
Mar 19, 2010
696
1,551
The speed drop is because you are running with 3 modules. To maintain your geekbench score, either remove another module or switch to a different brand of memory that can handle 4 modules at once.
With all due respect, unmatched memory is not going to drop his geekbench score by some 30% (I'm assuming it went from something like 9000 down to 6500). The performance hit from not having a 4th stick would be a handful of percentage points.

He should definitely return the ram and get new sticks.
 

wweisman

macrumors newbie
Dec 19, 2020
1
0
I have the a 2020 iMac, 3.6GHz 10 core with AMD Radeon Pro 5700 XT 15GB graphics card.

I purchased 4 x 32 gb 3rd party RAM to put in it - OWC brand - but when I have all 4 sticks in, my iMac constantly crashes.

Happens doing all sorts of things - even minor things some times - but did some tests below.

iMac runs fine with no crashes with various combinations of 3rd party RAM using 2 sticks at a time, so I don't think it is a faulty RAM stick.

- - - - - - - - - -
Test run: create 3000 1 to 1 image preview in Lightroom
No other apps running (also crashed when doing other things, but wanted consistent test for all set-ups).

iMac with 4 x 32gb OWC RAM = crash - ram runs at 2667MHz - tested 3 times, all result in crash.
Crash = entire computer locks up, no mouse movement, computer restarts itself and give crash warning - see screenshots below

iMac with 2 x 32gb OWC RAM = NO crash - ram runs at 2667MHz
iMac with other 2 x 32gb OWC RAM = NO crash - ram runs at 2667MHz
iMac with various different combinations or 2 x 32gb OWC RAM = NO crash - ram runs at 2667MHz
iMac with 2 x 32gb OWC RAM (any combination) and original 2 x 4gb sticks from apple - 4 sticks in at once = NO crash - ram runs at 2133MHz

All RAM test pass when 4 sticks of 32gb of OWC RAM in machine - used Remember app, latest Techtool Pro and Apple Hardware test

Have taken machine to Apple Genius - they found nothing wrong - no real hardware tests run though.
- - - - - - - - - -

Is anyone else having the same issues with 4 x 32BG ram in the new 2020 iMac?

Crash reports attached.

I have the same exact problem with the same exact setup except 8GB on the graphics card. Wish I had discovered this thread earlier as it's been maddening trying to figure this out. OWC doesn't know what it is either, but was willing to give a refund on the 2 RAM modules I couldn't use. If anyone figures out a fix or another RAM vendor that seems to work at 124GB would love to know. Thanks.
 

Nicole1980

Suspended
Mar 19, 2010
696
1,551
I have the same exact problem with the same exact setup except 8GB on the graphics card. Wish I had discovered this thread earlier as it's been maddening trying to figure this out. OWC doesn't know what it is either, but was willing to give a refund on the 2 RAM modules I couldn't use. If anyone figures out a fix or another RAM vendor that seems to work at 124GB would love to know. Thanks.
I know almost everyone on here is all "OWC is the greatest, bla bla bla..." but in my experience with their products over the years the quality of their ram and ssd's has always been spotty for me.

I know this will sound like heresy to some here, but I bought sticks of Corsair Vengeance ram for both my 2019 imacs (64gb each, 4 - 16gb ram sticks each) and it has been flawless and my benchmark scores are top notch.

So maybe OP should try sonething other than OWC next time.
 

sflocal

macrumors member
Sep 4, 2008
54
0
I have the a 2020 iMac, 3.6GHz 10 core with AMD Radeon Pro 5700 XT 15GB graphics card.

I purchased 4 x 32 gb 3rd party RAM to put in it - OWC brand - but when I have all 4 sticks in, my iMac constantly crashes.

Happens doing all sorts of things - even minor things some times - but did some tests below.

iMac runs fine with no crashes with various combinations of 3rd party RAM using 2 sticks at a time, so I don't think it is a faulty RAM stick.

- - - - - - - - - -
Test run: create 3000 1 to 1 image preview in Lightroom
No other apps running (also crashed when doing other things, but wanted consistent test for all set-ups).

iMac with 4 x 32gb OWC RAM = crash - ram runs at 2667MHz - tested 3 times, all result in crash.
Crash = entire computer locks up, no mouse movement, computer restarts itself and give crash warning - see screenshots below

iMac with 2 x 32gb OWC RAM = NO crash - ram runs at 2667MHz
iMac with other 2 x 32gb OWC RAM = NO crash - ram runs at 2667MHz
iMac with various different combinations or 2 x 32gb OWC RAM = NO crash - ram runs at 2667MHz
iMac with 2 x 32gb OWC RAM (any combination) and original 2 x 4gb sticks from apple - 4 sticks in at once = NO crash - ram runs at 2133MHz

All RAM test pass when 4 sticks of 32gb of OWC RAM in machine - used Remember app, latest Techtool Pro and Apple Hardware test

Have taken machine to Apple Genius - they found nothing wrong - no real hardware tests run though.
- - - - - - - - - -

Is anyone else having the same issues with 4 x 32BG ram in the new 2020 iMac?

Crash reports attached.

In case you haven't yet discovered it, check out this Apple discussion forum. Quite a few 2020 iMac owners of the 10-core i9 model are experiencing similar problems. Look at the fourth page. Looks like the problem was resolved by replacing OWC RAM with Micron RAM. That thread may be right up your alley.

 

gtg465x

macrumors 6502a
Sep 12, 2016
754
883
Always wondered why people in these forums often buy OWC over the big trusted names, and often for a higher price. I think it’s because OWC advertises on Apple related sites a lot, but they’re basically an off-brand / generic brand. Their stuff is going to be lower quality.
 

Nicole1980

Suspended
Mar 19, 2010
696
1,551
In case you haven't yet discovered it, check out this Apple discussion forum. Quite a few 2020 iMac owners of the 10-core i9 model are experiencing similar problems. Look at the fourth page. Looks like the problem was resolved by replacing OWC RAM with Micron RAM. That thread may be right up your alley.

Wouldnt surprise me. I'm not a big fan of the quality of OWC ram or ssd's
 

Nicole1980

Suspended
Mar 19, 2010
696
1,551
Always wondered why people in these forums often buy OWC over the big trusted names, and often for a higher price. I think it’s because OWC advertises on Apple related sites a lot, but they’re basically an off-brand / generic brand. Their stuff is going to be lower quality.
My thought exactly!
 

Albert2011

macrumors newbie
Dec 18, 2020
9
1
I have the a 2020 iMac, 3.6GHz 10 core with AMD Radeon Pro 5700 XT 15GB graphics card.

I purchased 4 x 32 gb 3rd party RAM to put in it - OWC brand - but when I have all 4 sticks in, my iMac constantly crashes.

Happens doing all sorts of things - even minor things some times - but did some tests below.

iMac runs fine with no crashes with various combinations of 3rd party RAM using 2 sticks at a time, so I don't think it is a faulty RAM stick.

- - - - - - - - - -
Test run: create 3000 1 to 1 image preview in Lightroom
No other apps running (also crashed when doing other things, but wanted consistent test for all set-ups).

iMac with 4 x 32gb OWC RAM = crash - ram runs at 2667MHz - tested 3 times, all result in crash.
Crash = entire computer locks up, no mouse movement, computer restarts itself and give crash warning - see screenshots below

iMac with 2 x 32gb OWC RAM = NO crash - ram runs at 2667MHz
iMac with other 2 x 32gb OWC RAM = NO crash - ram runs at 2667MHz
iMac with various different combinations or 2 x 32gb OWC RAM = NO crash - ram runs at 2667MHz
iMac with 2 x 32gb OWC RAM (any combination) and original 2 x 4gb sticks from apple - 4 sticks in at once = NO crash - ram runs at 2133MHz

All RAM test pass when 4 sticks of 32gb of OWC RAM in machine - used Remember app, latest Techtool Pro and Apple Hardware test

Have taken machine to Apple Genius - they found nothing wrong - no real hardware tests run though.
- - - - - - - - - -

Is anyone else having the same issues with 4 x 32BG ram in the new 2020 iMac?

Crash reports attached.
I had a similar problem. I removed the original Apple supplied RAM and use just the OWC - no crashes.
 

DG_Nacho

macrumors newbie
Dec 13, 2020
3
0
Confirming that a new set of 128gb Ram from OWC fixed my random crashes.

I ordered a set from Amazon back in October when I first purchased the new 2020 iMac and the crashes were really bad. I sent them back after reading it could be the ram, and read somewhere that buying ram from Amazon is a bad idea. Got refunded and bought directly from OWC. iMac still crashed, but much less. I took out one stick and left 96gb in there. The crashes disappeared BUT my performance took a massive hit. I sent them back to OWC, and they replaced them without a question. They also said this there was nothing wrong with them. BUT as soon as I installed this third set of 128gb RAM, I pushed my machine and no crashes. My performance is back up, Geekbench score of 10k+, and no crashes. Perhaps the first batches of ram from OWC had something going on with them.
 

pmcfarling

macrumors newbie
Nov 18, 2020
2
0
I've had my 128GB kit from OWC for 2 months. No issues.
1611097435136.png
 

throAU

macrumors G3
Feb 13, 2012
9,278
7,448
Perth, Western Australia
Always wondered why people in these forums often buy OWC over the big trusted names, and often for a higher price. I think it’s because OWC advertises on Apple related sites a lot, but they’re basically an off-brand / generic brand. Their stuff is going to be lower quality.

If I recall, a very long time ago macs used registered dram and PCs did not

that hasn’t been the case since the intel shift at least, but OWC has been a Mac parts supplier for a long time and people don’t do their research.
 

LadRoy

macrumors newbie
May 9, 2021
1
0
I have the a 2020 iMac, 3.6GHz 10 core with AMD Radeon Pro 5700 XT 15GB graphics card.

I purchased 4 x 32 gb 3rd party RAM to put in it - OWC brand - but when I have all 4 sticks in, my iMac constantly crashes.

Happens doing all sorts of things - even minor things some times - but did some tests below.

iMac runs fine with no crashes with various combinations of 3rd party RAM using 2 sticks at a time, so I don't think it is a faulty RAM stick.

- - - - - - - - - -
Test run: create 3000 1 to 1 image preview in Lightroom
No other apps running (also crashed when doing other things, but wanted consistent test for all set-ups).

iMac with 4 x 32gb OWC RAM = crash - ram runs at 2667MHz - tested 3 times, all result in crash.
Crash = entire computer locks up, no mouse movement, computer restarts itself and give crash warning - see screenshots below

iMac with 2 x 32gb OWC RAM = NO crash - ram runs at 2667MHz
iMac with other 2 x 32gb OWC RAM = NO crash - ram runs at 2667MHz
iMac with various different combinations or 2 x 32gb OWC RAM = NO crash - ram runs at 2667MHz
iMac with 2 x 32gb OWC RAM (any combination) and original 2 x 4gb sticks from apple - 4 sticks in at once = NO crash - ram runs at 2133MHz

All RAM test pass when 4 sticks of 32gb of OWC RAM in machine - used Remember app, latest Techtool Pro and Apple Hardware test

Have taken machine to Apple Genius - they found nothing wrong - no real hardware tests run though.
- - - - - - - - - -

Is anyone else having the same issues with 4 x 32BG ram in the new 2020 iMac?

Crash reports attached.
I'm having the same problem. A few weeks ago I bought pretty much the same machine: 2020 iMac, 3.6GH 10-core with AD Radeon 16GB graphics card. I too purchased and installed four OWC 32GB sticks. The crashing started when I was using Zoom - so I thought it was a Zoom problem. But I was just working on a Powerpoint presentation, and the same thing happened. iMac freezes (can't operate mouse, or anything), then shuts itself down.
 

wilberforce

macrumors 68030
Aug 15, 2020
2,932
3,211
SF Bay Area
Although this is obviously a self-serving piece, Crucial do make some points here worth thinking about:


I don't recall anyone having issues with four Crucial sticks
 
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Primary_Source

macrumors newbie
Jan 6, 2022
1
1
So glad I found this thread, I also bought 4x32gb sticks from OWC that caused the exact same sort of instability that everyone else described. I had them replaced twice and had the same issue each time. Wish I had found this thread (and the apple support one) sooner, this has been going on for over a year.
 
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Reactions: Nicole1980

PBG4 Dude

macrumors 601
Jul 6, 2007
4,365
4,645
If I recall, a very long time ago macs used registered dram and PCs did not

that hasn’t been the case since the intel shift at least, but OWC has been a Mac parts supplier for a long time and people don’t do their research.
OWC had to revise their external USB SSD container because the first revision didn’t have insulation and caused a risk of SSD shorting out. They aren’t always the best. There is a thread somewhere in this forum about it, and OWC acknowledging the issue and the fact a hardware revision was made.
 

throAU

macrumors G3
Feb 13, 2012
9,278
7,448
Perth, Western Australia
OWC had to revise their external USB SSD container because the first revision didn’t have insulation and caused a risk of SSD shorting out. They aren’t always the best. There is a thread somewhere in this forum about it, and OWC acknowledging the issue and the fact a hardware revision was made.
Yeah not saying they're the best. Just that a lot of people go to OWC for RAM because they USED TO supply the correct stuff reliably, but now it doesn't matter.
 

theorist9

macrumors 68040
May 28, 2015
3,883
3,067

bought two of those
So you haven't encountered any issues because of the non-standard timing? The timing on Apple's stock memory is 19-19-19, while the one you linked is 18-18-18. One of the purchasers at that link mentioned having issues running this in a 2020 iMac, and G.Skill suggested they should install the F4-2666C19D-64GRS (https://www.gskill.com/product/2/197/1610350870/F4-2666C19D-64GRS) instead of the F4-2666C18D-64GRS (https://www.gskill.com/product/2/197/1575884253/F4-2666C18D-64GRS) you're using.

Also, are you getting the full 2666 MHz on these? Sometimes aftermarket memory runs at only 2400 MHz in the 2019/2020 iMacs.

1653177506534.png
 
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