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Are you going to order the new iPhone 14?


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That's correct. There will be internal scans but UPS won't show them for now. It's done internally.

On Thursday, an "Import Scan" will appear and we will find you which flight your iPhone will be on to your home destination (looks like you are in Maryland).

It will be the last departing flight your iPhone will take. Enjoy and relax your stay in Louisville, Kentucky :)
And those flights don’t leave until late.
 
while we're hanging out in Ken-tuck-ee, are these full screen (over camera) screen protectors Apple is selling from Belkin a bad idea for photos?
 
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Yep no more activity until Thursday night

That sucks. I totally forgot about the no import scan before Thursday thing. What sucks even more that dBrand hasn’t shipped the tempered glass I ordered yet and I don’t even like unboxing a new phone without a screen protector on it >.<
 
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So far trying to talk to apple on the phone to apply my apple account balance to my preorder, I’ve been hung up on, randomly transferred to someone else, and transfer again to someone who apparently didn’t have their headset on and couldn’t hear me.
I was on the phone with Apple for 6 hours on Tuesday when I realized it did not have me in the Apple iPhone Upgrade Program, but I was paying Citizens monthly. I was transferred a crazy number of times and was told I was being transferred somewhere when I was actually being transferred to a completely different person with no idea of my situation. It was the same junk I had to deal with a year ago when my iPhone was stolen at UPS. It is disheartening to see what a company with previously good customer service falter so much.

You take an agent anywhere outside the norm or items they can reference or know where to transfer you and it's surprisingly horrible. I say this as an Apple fan, former 10 year employee and stockholder. However, as a human and business owner I would feel horrid if any of my customers had to go through this.

My suggestion would be to demand a case number and callback time once you find someone who you think can help. Also, they can set your Apple Messages to go directly to them for a set amount of time. This was quite helpful in finally unravelling the mess that was my replacement iPhone.

Another thing to request is a warm handoff vs a cold. Warm means they will actually talk to the person before transferring you. They are not suppose to do this but when they do they will actually learn if they are sending you to the correct location. However, some will also say they will and won't

Also would suggest using Apple chat to start if you are stuck in a location for a bit, etc because it gets text that your current agent can review.
 
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while we're hanging out in Ken-tuck-ee, are these full screen (over camera) screen protectors Apple is selling from Belkin a bad idea for photos?
i bought one and received it yesterday, it doesn’t have any iphone 14 pro max branding so i’m going in skeptical. šŸ¤·ā€ā™‚ļø hopefully i won’t have any issues
 
@mralexrest I hope you will be with us for the iPhone 15 Pre-Order thread next year. Btw, which model did you order?
I’m an every other year upgrade kinda guy. I just moved to Louisville this year so this is the first time I could do this. It's amazing how many UPS planes go in and out of here everyday. I ordered 14 Pro 128gb Space Black.
 
I’m an every other year upgrade kinda guy. I just moved to Louisville this year so this is the first time I could do this. It's amazing how many UPS planes go in and out of here everyday. I ordered 14 Pro 128gb Space Black.
That's wonderful. I hope you will stick around for the iPhone 15 Pre-Order launch. If not, I will personally order you an iPhone myself. Louisville seems to be an interesting place to visit. Planning on making a trip down there next year or something. What's there to do? Seems like a down to earth type town.
 
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anybody ordered from att and their phone still hasn’t shipped? Also ine of the phones says expected ship date September 23 but is ready for shipment, do u think I’ll get it on release day?
 
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