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If using an app (Microsoft Teams or FaceTime) causes your phone to shutdown, than either the phone or the app are defective.

I can’t imagine using a phone where I can’t have a video call with someone. OP is right to be upset. That is just nuts. How have you managed to last a whole year with that phone!?!

(I just went through a bunch of lectures using Microsoft Teams on my iPhone 8. No problems at all.)

Hmmm, I said I think there are thermal issues on my iPhone 15 Pro Max and you said you don't have these issues on the iPhone 8. Got it.
 
Hmmm, I said I think there are thermal issues on my iPhone 15 Pro Max and you said you don't have these issues on the iPhone 8. Got it.

As I said, it is either a hardware or software issue. I don’t have problems using the same software you mentioned with different hardware…

Which supports - but does not prove - your idea that it is a hardware issue…
 
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One year later and Apple never fixed the thermal issues with the iPhone 15 Pro Max. The device just gets too hot when you put it under any type of exertion and it makes it unusable. This has been my favorite design of the Max models of phone, but it is an abject failure in how the phone performs under pressure. This type of scenario happens to me often. Yesterday, I get on a teams call on my phone. 15 minutes into the call my phone gets too hot and the temperature gauge screen comes on telling me my phone has gotten too hot. It's incredibly frustrating and Apple a year in never figured out how to fix it, or maybe it just can't be fixed.

The heat has also crushed my battery health. This is the first time I've ever come up on a year of owning an iPhone that my battery capacity is below 99%. I'm already at 89% after 1 year. I've taken it to Apple to have it looked at and each time they tell me nothing is the matter with it. I still love the phone and will no doubt by the 16, but this one has been a complete bust for me and I hope Apple moving forward does a better job with managing the thermals of their phones.

Its interesting you say this, and I have to say I have experienced a similar situation.

On previous iPhones for sure they have been able to run quite warm but never cause for concern.

iPhones will always run warm in the summer... in direct sun, and when running inefficient or processor intensive apps.

However, this year with my 15 pro max is the first year Ive been brave enough to go case-less (not a mark on it by the way they are far more hardy than people realise).... but its exposed me to direct contact with the phone without a case to dissipate any heat and ive been rather shocked with how hot the phone can routinely get.

For sure, it will always struggle in hot weather in sunlight but on a few occasions ive felt it very hot in my pocket when it shouldn't have been... but also when running certain apps or games its guaranteed to heat up at a quick and alarming rate... far more than previous iPhones.

Im sure its a combination of factors with the smaller chip, the obsession with thinness and lightness and that heat has to go somewhere and Apple are happy enough for it to dissipate through the back glass at the risk of the users becoming alarmed at what they feel. That said its not really acceptable for this to be at the expense of battery health and longevity and its not reasonable for that heat to be damaging the batteries in the way that it night be.

To be honest. I too hope that the 16 is a little better but given the aforementioned penchant for Apple to constantly push thinness and lightness I don't think the problem is going anywhere for now and the 16 will be as hot.

I do wonder how the iPad Pros this year get away with it. Ive not used one but they are insanely thin and mind boggling to realise there is a M4 processor in there as well. Surely they get super hot given they are promoted as pro app level performance and those apps are going to be very processor demanding.
 
Its interesting you say this, and I have to say I have experienced a similar situation.

On previous iPhones for sure they have been able to run quite warm but never cause for concern.

iPhones will always run warm in the summer... in direct sun, and when running inefficient or processor intensive apps.

However, this year with my 15 pro max is the first year Ive been brave enough to go case-less (not a mark on it by the way they are far more hardy than people realise).... but its exposed me to direct contact with the phone without a case to dissipate any heat and ive been rather shocked with how hot the phone can routinely get.

For sure, it will always struggle in hot weather in sunlight but on a few occasions ive felt it very hot in my pocket when it shouldn't have been... but also when running certain apps or games its guaranteed to heat up at a quick and alarming rate... far more than previous iPhones.

Im sure its a combination of factors with the smaller chip, the obsession with thinness and lightness and that heat has to go somewhere and Apple are happy enough for it to dissipate through the back glass at the risk of the users becoming alarmed at what they feel. That said its not really acceptable for this to be at the expense of battery health and longevity and its not reasonable for that heat to be damaging the batteries in the way that it night be.

To be honest. I too hope that the 16 is a little better but given the aforementioned penchant for Apple to constantly push thinness and lightness I don't think the problem is going anywhere for now and the 16 will be as hot.

I do wonder how the iPad Pros this year get away with it. Ive not used one but they are insanely thin and mind boggling to realise there is a M4 processor in there as well. Surely they get super hot given they are promoted as pro app level performance and those apps are going to be very processor demanding.
Honestly, I think the lower quality A17 Pro/M3 3nm chip is the blame.

I think the iPhone 16 Pro will fix all of the heat issues, even if it used the same cooling system.

My M4 iPad Pro runs cool, but it’s also using a better performance 3nm node.
 
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One year later and Apple never fixed the thermal issues with the iPhone 15 Pro Max. The device just gets too hot when you put it under any type of exertion and it makes it unusable. This has been my favorite design of the Max models of phone, but it is an abject failure in how the phone performs under pressure. This type of scenario happens to me often. Yesterday, I get on a teams call on my phone. 15 minutes into the call my phone gets too hot and the temperature gauge screen comes on telling me my phone has gotten too hot. It's incredibly frustrating and Apple a year in never figured out how to fix it, or maybe it just can't be fixed.

The heat has also crushed my battery health. This is the first time I've ever come up on a year of owning an iPhone that my battery capacity is below 99%. I'm already at 89% after 1 year. I've taken it to Apple to have it looked at and each time they tell me nothing is the matter with it. I still love the phone and will no doubt by the 16, but this one has been a complete bust for me and I hope Apple moving forward does a better job with managing the thermals of their phones.
I’ve never noticed any thermal issue with mine… it works the same as any other iPhone I’ve ever had
 
I got my 15 Pro Max on launch day and I'm still at 98% battery health. No plans to upgrade this year, as the changes seem unlikely to be compelling. The only weird thing I have had issues with is my phone screen dims very quickly if outside. Phone gets hot and dims. Never had the same issues as quickly as the 15 Pro Max. Maybe the A17Pro just runs hotter due to the GHz it's clocked at.
 
Honestly, I think the lower quality A17 Pro/M3 3nm chip is the blame.

I think the iPhone 16 Pro will fix all of the heat issues, even if it used the same cooling system.

My M4 iPad Pro runs cool, but it’s also using a better performance 3nm node.
Lower quality? The process they used for the A17Pro (N3B) although having lower yield than N3E actually has more EUV layers and higher transistor density which makes it a more efficient chip than the chips using the N3E process. The N3E process makes the chips cheaper to produce and better yields but are less efficient which is probably the reason Apple is increasing battery capacity in the 16 series so they won't have less battery life than the previous generation. The A17 Pro (N3B)is a one off chip designed in partnership with Apple which purchased the entire run, the N3E is the simpler and cheaper node that most other TSMC clients will use including Apple moving forward
 
The only times my iPhone 15 Pro Max got super hot was when I was playing really graphic intensive games like the console ports of Resident Evil 4 remake and Death Stranding. Now I don't really play those games on my phone cause they are uncomfortable to play with touch controls and second they take up a lot of storage space lol. I have had my 15 Pro Max since launch day BTW. My battery health seems to be degrading faster than I would like down to 93% after nearly a year of usage ( first time this has happened in all my years of being an iPhone user). Not upgrading this year though as the rumors for the iPhone 16 don't seem compelling enough. The 17 seems more like a upgrade.......
 
I have the 15 pro max too, and have some similar issues. Def gets hot at times. Tho not so bad I can't use it or anything. One thing I have noticed is the battery degradation rate. I am at 90% and the phone is a year old. I have been using it constantly at the 80% charge rate. Older phones of mine have done better on the battery degradation side of things. Its annoying. (Also, the apple podcast app seems to hammering my battery some days. Have noticed this a few times now).
 
My family member's base iP15 got this warning few times when being on WhatsApp video call with ambient temperature about 34 C.
 
For me screen brightness is what raises my iPhone 15 Pro Max temperature, or when I am using the phone with direct sunlight facing towards its screen, I also do a phone reset every so often hoping that it somewhat helps
 
Yeah I never use a case. Mine gets so hot though the temperature warning comes on.

Have you tried setting up your iPhone as new instead from a backup to see if it helps? Your issue sounds more software based than hardware based.

It could also be the temperature in your environment along with possibly weaker connection meaning the phone is working harder than it needs to.
 
Have you tried setting up your iPhone as new instead from a backup to see if it helps? Your issue sounds more software based than hardware based.

It could also be the temperature in your environment along with possibly weaker connection meaning the phone is working harder than it needs to.

Yes I’ve done that. It’s not the software, it’s the design of the phone.
 
I have the 15 pro max too, and have some similar issues. Def gets hot at times. Tho not so bad I can't use it or anything. One thing I have noticed is the battery degradation rate. I am at 90% and the phone is a year old. I have been using it constantly at the 80% charge rate. Older phones of mine have done better on the battery degradation side of things. Its annoying. (Also, the apple podcast app seems to hammering my battery some days. Have noticed this a few times now).

Same with my battery. It’s at 89% now and not even a full year in. Every other phone I’ve owned (and I’ve had all of them) has never been below 98% at the 1 year mark. The heat is definitely putting pressure on the battery life.
 
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Yes I’ve done that. It’s not the software, it’s the design of the phone.
It's not the design, since you're relatively unique in experiencing these problems. You seem to have a lemon, whether the cause is software or hardware is anyone's guess. It sucks, and I feel for you, but you can't generalize from one case of "my iPhone has thermal issues" to "they all have thermal issues and it's Apple's fault."
 
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Same with my battery. It’s at 89% now and not even a full year in. Every other phone I’ve owned (and I’ve had all of them) has never been below 98% at the 1 year mark. The heat is definitely putting pressure on the battery life.
It’s hilarious, I take my phone to sauna and steam rooms. My 13 PM is at 87% health after almost 3 years. There are lot more variables than heat. My phone battery would have been long dead of heat was an issue. iPhone never shut down on me in steam room, but sauna it powers down after 15 mins.
 
It's not the design, since you're relatively unique in experiencing these problems. You seem to have a lemon, whether the cause is software or hardware is anyone's guess. It sucks, and I feel for you, but you can't generalize from one case of "my iPhone has thermal issues" to "they all have thermal issues and it's Apple's fault."

Have you read the thread? There are multiple people who are experiencing the same and not to mention this article that came out today:

 
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It’s hilarious, I take my phone to sauna and steam rooms. My 13 PM is at 87% health after almost 3 years. There are lot more variables than heat. My phone battery would have been long dead of heat was an issue. iPhone never shut down on me in steam room, but sauna it powers down after 15 mins.

I don’t know what you are referring to but heat absolutely plays a part in battery health.
 
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