Folks,
We're hearing intermittent reports of some folks having problems with connectivity issues, and we're looking into it. Doesn't seem to be related to the number of buddies on your buddy list or the type of account, and for a lot of people, if you try again, it works.
Before uninstalling and reinstalling, try going to Settings->AIM and blanking out your screen name and password, then starting the app again. If you still see the problem and want to talk about it here (note that we don't always watch these forums, so no guarantees), please include what country you're in (i.e., what store you purchased the app from), whether you're on 3G, EDGE, or WiFi, and whether you're using an officially updated iPhone OS 2.0 or you downloaded the firmware and installed it yourself.
Thanks,
-EA, for the iPhone AIM team
Thanks for posting. i did all the steps you layed out and i'm still not getting AIM to work correctly.
I originally had the leaked firmware (EDGE iPhone 8GB) and all was good with AIM, then switched to the official firmware and AIM didn't work correctly. I deleted it, then redownloaded via iTunes, rebooted, still didn't work. At this point i followed your steps, and still didnt work. I then deleted the app and re-downloaded via the App Store over EDGE, rebooted, no dice. Then followed your steps, no dice.
Here is what i am experiencing. When i open AIM the only section that shows anything is My Info, and it has clearly downloaded my budy icon from your server. However no buddies show up (online = 0, offline = 0). I cannot manually add buddies to any list, or as favorites. Its as if the Buddy List feature is completely disabled.
If i try to manually add a buddy, and make a new group, after hitting the Save button in New Group nothing happens. I go back to the Groups page and the new group is not there.
Also, i have tried this with the option to log out upon exit both on and off. (Can you tell i used to work for a software company doing trouble shooting?
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)
When i reload the Aim app it says that the session was ended, and do i want to start a new one... i say yes and it takes me right back to nowhere with 0 online and offline buddies.
Also, i cannot receive messages. My friends say that in their buddy lists i am shown to be online, but i receive nothing. They can see me changing status (avail, away, invisible) however.
Another thing, when i turn off classic icons in settings, it doesnt seem to take. On or Off i get classic icons either way (at least in the My Info section, which seems to be the only part of the app working).
I Hope all of this information helps, i really want to get this working again.
btw, i am in the United States. Indianapolis to be specific.