AirPods Pro - issue ear tips test...

[AjTee]

Hello,

My AirPods Pro had no issue with ear tips test for last week.

Now, I do not always get good results.

I tried to clean grills. Sometimes helps.

Is it normal behaviour?

Theys sounds good even test failed.

Regards,
J.

 

[OrtonSocket]

My Pros passed just fine for months and then the right pod started failing the test a few weeks ago with any ear tip size but otherwise sounded fine. Apple support replaced it.

 

[AjTee]

And now all passes?

 

[OrtonSocket]

Yes, the replacement passed the test.

 

[AjTee]

Every time?

 

[OrtonSocket]

It passed two or three fit tests when I got them last week and I just tested them again now. Still passing.

 

[AjTee]

This is strange, It stopped passing on me, but still passing on another person with the same tips.

How to describe it?

 

[ISKOTB]

If you're convinced the size of your ear tips is correct, but you still get a bad test result, try pushing the tips into your ears more during a test. If you then get good test results. Try to suck on the speaker side or each bud and see if you get better results

 

[Dr.Ravencroft]

After about a month of getting the APPs the right earbud started to fail the test regardless of the earth used. A week later the left one followed. Apple Support replaced both, and everything was fine for a month and a half or so. Now both earbuds fail the test. I'm gonna have them replaced next time I visit Apple Store. I wonder what's causing this.

 

[AjTee]

I bought complify ear tips. I called Apple Support and they said me to ignore this test, because it is not accurate.

 

[Dr.Ravencroft]

I bought complify ear tips. I called Apple Support and they said me to ignore this test, because it is not accurate.

The first Customer Care Specialist was trying to pull the same trick on me. I insisted on escalating my case to a senior advisor, as it's not just the APPs failing the test, the sound quality becomes shallow and the bass is non-existent. Thankfully, I got a very nice person on the line who was able to understand my issue and replaced both buds.

 

[ISKOTB]

same here when I got the Foam Masters Premium Memory Foam Ear Tips, the right bud kept failing the seal test until I watched this russian guy so I sucked on ‘em. I am green now R/L

 

[foxymac]

Me, writing from Italy, original tips (small) on Airpods Pro just failing test but sounds great. try next days to ask people at local Apple Store and eventually get a Genius... will put here results.