Anyone know how to use Viber on iPod Touch?

[Viber]

@Itsajxoxo and @Jhash -
First, please make sure you are running the latest version of Viber from AppStore.
Now, make sure neither you nor the other side are connected to networks that might be blocking Viber (for example - a router running a firewall).

1. First, please try uninstalling and reinstalling Viber when connected to different a few WiFi networks. Does it work now?
2. Also, please make sure the following ports are enabled on your routers or firewalls:
TCP: 5242 + 4244
UDP: 5243 + 9785

(if you are not sure how to enable ports, contact your router manufacturer)

@Alnico -
When you register to Viber, you enter your personal phone number. Theoretically, if someone has your phone for a day, they can register Viber using your number, then have Viber on their iPods with your number as their identity. However - once you get back your phone, you can register again and override their registration, bringing back Viber to your iPod.
When you think about it, this isn't different from them being able to simply use your phone all that time (while they're borrowing it from you) to make regular phone calls and text messages using your number. No?

 

[tvus]

Does Viber download all my phonebook?

I understand that this happens with iPhones. Is it correct to assume that it will happen with an iPod Touch?
What privacy issues are involved here?

 

[Viber]

I understand that this happens with iPhones. Is it correct to assume that it will happen with an iPod Touch?
What privacy issues are involved here?

Hi,

There are some misconceptions and rumors regarding Viber's privacy terms, so allow me to clarify it for you and all readers

First, it is important to be accurate – we only collect names and phone numbers, nothing else. Naturally, we collect users' information not because we are curious of its content, but for functional reasons, and in order for us to enable the service we, as a company, promise to provide. Without that information, Viber cannot function. This is not different from any other major social network/communication service provider in our world nowadays.

I would like to clarify: we *do not* and will never sell users' information to third-parties, and we keep this information well locked in our servers, with extremely limited access to it
In addition, deactivating your account will instantly delete all of your information from our servers, so the power is in the user's hands.

So as you can see, neither on iPhone, nor on iPods (or for that matter - any platform that Viber runs on) should any user have any concerns about their privacy

If you have further questions, please let me know.

Regards,
the Viber Team.

 

[francehoward31]

Hi there. I'm using viber on my cellphone and I change my sim card. Will my new sim card be recognize by viber even if my old sim card is what I used to register on viber? Or it still recognized my old sim card even if my old sim card is broken and not inserted? I don't want to register my new number in viber. Will my friends that have my new number can add my new number to their viber even if I didn't register my new number on viber?

 

[Viber]

Hi there. I'm using viber on my cellphone and I change my sim card. Will my new sim card be recognize by viber even if my old sim card is what I used to register on viber? Or it still recognized my old sim card even if my old sim card is broken and not inserted? I don't want to register my new number in viber. Will my friends that have my new number can add my new number to their viber even if I didn't register my new number on viber?

Hi,
After registration, Viber is associated with "your phone", and not really your SIM card. This means that after you switch SIM cards, Viber will keep the identity of the old SIM card (your old number). If you want your Viber ID to be changed to your new number (new SIM), you'll need to reregister. All that while, your friends will still see your Viber number as your old number.

 

[highwoods]

ipod touch

Hope the Viber development person is able to read this and reply.

Have loaded Viber on to my ipod touch. Upon first presiing the 'Viber' icon the message 'in blue' reads Viber is not fully compatible with iPod Touch and the iPad at the moment. We are working hard to make it happen; related updates are almost there.

When I then press OK at takes me to another message ' in blue ' which reads Notifications are OFF. To use Viber, you must enable Push Notifications. Press 'Settings' to enable. Return to Viber and press 'Retry'.

If I press settings it takes me to the opening page in purple with Viber in bold black. This page says Welcome to Viber, listing three positive messages and in a white box it reads Continue. If I press Continue it takes me back to the blue box which reads ' Notifications are OFF' and then whatever I press I am taken back to the purple opening page and on a loop back to Notifications are OFF.

Any suggestions ? or is the iPod Touch not fully compatible and users need to wait ?

Would love to have an answer

Many thanks

 

[Viber]

Hope the Viber development person is able to read this and reply.

Have loaded Viber on to my ipod touch. Upon first presiing the 'Viber' icon the message 'in blue' reads Viber is not fully compatible with iPod Touch and the iPad at the moment. We are working hard to make it happen; related updates are almost there.

When I then press OK at takes me to another message ' in blue ' which reads Notifications are OFF. To use Viber, you must enable Push Notifications. Press 'Settings' to enable. Return to Viber and press 'Retry'.

If I press settings it takes me to the opening page in purple with Viber in bold black. This page says Welcome to Viber, listing three positive messages and in a white box it reads Continue. If I press Continue it takes me back to the blue box which reads ' Notifications are OFF' and then whatever I press I am taken back to the purple opening page and on a loop back to Notifications are OFF.

Any suggestions ? or is the iPod Touch not fully compatible and users need to wait ?

Would love to have an answer

Many thanks

Hi,

Even though Viber is not fully compatible with iPod, it should still overall function. The problem you are experiencing *may* be related to the fact that you're using an iPod, but may also be caused by other reasons. For example, the cause of this problem might be the fact that your iPod is jailbroken/hacktivated, and that interferes with Push Notifications in your iPhone. Our support team might be able to assist you further with this issue - please read this page in our official Help Desk: http://bit.ly/uRG1Dw

 

[ellermania]

Well I've installed Viber on my iPod touch 4G. I can send and receive text messages but can't make calls and receive some calls. Help!

 

[ellermania]

Well I've installed Viber on my iPod touch 4G. I can send and receive text messages but can't make calls and receive some calls. Help!

Is this because of my audio source? I try to make calls but it ends automatically without any warning. I hope this gets to the Viber dudes!

 

[taiyai]

how to dial to viper phone which is in thailand

Can you help me how should i dial from my viper ipod to cell phone who has viper in other countries. eg., calling from my ipod in US to Bangkok, need to dial 011 66 (0) 81 xxx xxxx ?? Please advise

 

[Viber]

@ellermania -
Please read our response above regarding Viber not being officially compatible with iPods.

Meanwhile, please make sure this isn't a network related issue:

1. First, please try uninstalling and reinstalling Viber when connecting to a few different WiFi networks (in order to pinpoint the source of the problem). What are the results?
2. Also, please make sure the following ports are enabled ("forwarded") on your routers or firewalls:
TCP: 5242 + 4244
UDP: 5243 + 9785

(if you are not sure how to enable ports, you may contact your router manufacturer)

@taiyai -
In order to call internationally with Viber, you need to dial the number in its full, international format. In your case, to dial a Thai number, you would need to dial it as follows: +66-81-xxx-xxxx

Full instructions on how to dial internationally can be found in our HelpDesk: http://helpme.viber.com/index.php?/...-messaging-and-calling-world-wide-how-to-dial

We'd appreciate your feedback on whether this worked or not

 

[Joan454]

God! It's so easy to setup I'm embarrassed to ask about it in the first place. My wife and I got both up and running in a matter of minutes.

 

[alnezer]

unable to open viber app!

Please help!

I successfully downloaded the viber application on my iPod touch and was able to use it with no problems. However, I had about 7 notifications to update a few apps, viber being one of them which I did.

Now I'm unable to open viber! So I deleted it and installed it again. I go as far as entering my cellphone number so a code can be sent to me, press the green continue button then the whole thing shuts down and takes me back to the main menu. I'll press the viber app again and it wont let me in at all.

Has the update messed it up somehow?

 

[Viber]

Please help!

I successfully downloaded the viber application on my iPod touch and was able to use it with no problems. However, I had about 7 notifications to update a few apps, viber being one of them which I did.

Now I'm unable to open viber! So I deleted it and installed it again. I go as far as entering my cellphone number so a code can be sent to me, press the green continue button then the whole thing shuts down and takes me back to the main menu. I'll press the viber app again and it wont let me in at all.

Has the update messed it up somehow?

Hi,
This is an issue that we're familiar with in our latest update, and we're working these days to fix it.
We hope to make a new update available soon for our users to download, that will fix the problem.

Having said that, please note that Viber does not officially support iPods, and this may be one source of the problem. However, we recommend you to stay tuned for news and updates.

 

[an002]

same problem

My boyfriend installed Viber in his iPod Touch 4G but when I tried to call him using my iPhone, the error message 'This contact does not have Viber yet'. However he can call me using Viber but I am not appearing in his contact list as a Viber user, he's just dialing my number.

Can you please help?

i too have the same problem..but i am trying to call from my ipod to his ipad in viber, the error message 'This contact does not have Viber yet' appears. any update?

 

[Viber]

i too have the same problem..but i am trying to call from my ipod to his ipad in viber, the error message 'This contact does not have Viber yet' appears. any update?

The source of this issue could greatly vary. Please read this quick-page in our HelpDesk, outlining some possible workarounds that will help reboot synchronization of the contact list: http://bit.ly/rRtPqk

(The instructions refer to iPhone, but are relevant to all phones nevertheless).

However, please keep in mind that Viber is not officially compatible with iPads and iPods, and that might be the source of the problem here.

 

[Sxycaz04]

Hi there

I was calling my bf last night and it was busy
Is that mean he was talking to someone?
But he said he wasnt, and he was listening to music mybe thats why its busy.

Is that true?

 

[Viber]

Hi there

I was calling my bf last night and it was busy
Is that mean he was talking to someone?
But he said he wasnt, and he was listening to music mybe thats why its busy.

Is that true?

Generally, if Viber gives you a "busy" tone, it means that the destination user is either on another Viber call, or a cellular call.
Theoretically, it could be that there was a momentarily bug and the destination user was not on a call, but these events are rare.

 

[naryn]

I think Viber is missing a trick, I'd love to be able to setup Viber using an email address instead of a phone number. Email is also a unique identifier. iMessage does something similar. I move around alot at the moment and whilst mobile numbers come and go, my email always stays the same and is in my friends contact lists.... just a thought.

 

[Viber]

I think Viber is missing a trick, I'd love to be able to setup Viber using an email address instead of a phone number. Email is also a unique identifier. iMessage does something similar. I move around alot at the moment and whilst mobile numbers come and go, my email always stays the same and is in my friends contact lists.... just a thought.

Hi,
Thank you for your feedback

Viber's uniqueness is in the fact that your Viber ID is your real telephone number. This way, if a friend wants to call you, they simply enter your number, as opposed to having to remember all of your contacts' email addresses.

In the future we are considering to upgrade this identification mechanism, but we still don't have any official news on this. Once we do, we'll let you know

 

[Legendofkeele]

Can I text or call my friend in Indua from Canada, using Viber? If so how do I do it, as I have already tried it, Viber does not allow me to call or chat, as the phone number to India need an international Country code. Can you please help me in this matter, and also in my contacts of Viber any Viber contact is not showing up.

 

[Viber]

Can I text or call my friend in Indua from Canada, using Viber? If so how do I do it, as I have already tried it, Viber does not allow me to call or chat, as the phone number to India need an international Country code. Can you please help me in this matter, and also in my contacts of Viber any Viber contact is not showing up.

Hi,

In order to call someone who is overseas through Viber, you need to dial/save their number in its full international format. Full instructions can be found in this page:

http://helpme.viber.com/index.php?/...-messaging-and-calling-world-wide-how-to-dial

Please let us know if this helped you and it works now. If not - we're here to give you further guidance

 

[mo-sparrow]

The solution I did on my iPad

Activate the account on a different device, and then just log-in with that account on your ipad. You will need your wife's number manually.

 

[denzaltrueman]

One factor that you could enhance is it revealed my range was active a lot even though I don't use the cellphone. That's the only factor I discovered could be enhanced.

 

[Goaway]

Hi,
This is a member of the Viber Development Team.
Here are the instructions for what you asked:

1. connect to WiFi from your iPad/iPod.
2. download and install Viber app. when asked for your number, enter your regular cellphone's number, then confirm.
3. an SMS message with the code will be sent to your regular cellular phone.
4. take that code and use it in your iPad/iPod. Viber will then be activated, and you're good to go.

* this means that if anyone dials your number on Viber, you will get the call on your iPad/iPod.

Is that means if someone dials my number on Viber, my iPad/iPod will get the call and at the same time the other regular phone that have the same number will ringing too? Thanks.