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iPad Pro App Store is not opening lol

U

UnlikelyLass

macrumors member
Mar 28, 2016
43
37
My iPhone and iPad mini 6 are able to render the AppStore just fine. Only my 12.9 iPad Pro cannot.

Does anybody with this problem NOT have a 12.9 iPad Pro?
 
rui no onna

rui no onna

Contributor
Oct 25, 2013
14,921
13,274
Same issue on M1 12.9 running 15.4.1.

The iPad mini 6 on 15.4.1 and 2017 12.9 on 14.8.1 are loading fine, though.
 
S

sparksd

macrumors G4
Jun 7, 2015
10,023
34,476
Seattle WA
rui no onna said:
Same issue on M1 12.9 running 15.4.1.

The iPad mini 6 on 15.4.1 and 2017 12.9 on 14.8.1 are loading fine, though.
Click to expand...

Odd that it's random. As I mentioned, it's fine on my 2021 12.9, 15.4.1. I even cycled power to see if that had any effect - no, still works fine with app updates, etc.
 
S

sparksd

macrumors G4
Jun 7, 2015
10,023
34,476
Seattle WA
CombatCaptured said:
*NEW UPDATE
Open in portrait mode


App store crashing issues - Apple Community

discussions.apple.com discussions.apple.com

LotusPilot found a work around

open an App Store link and you can get in, they’re guessing it’s the app home page crashing things;
it has to be an app available in your country

https://apps.apple.com/us/app/instagram/id389801252
Click to expand...

Another workaround from there - Launching the App Store App in Portrait screen orientation allows the App to launch

(dup - your update posted as I was typing)
 
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CombatCaptured

CombatCaptured

macrumors newbie
Sep 21, 2012
23
24
Canada
sparksd said:
Another workaround from there - Launching the App Store App in Portrait screen orientation allows the App to launch

(dup - your update posted as I was typing)
Click to expand...


There will be people that read mine and will be: “right like THAT will make a difference”

Then they’ll read yours and be like ok I’ll try it

So double workaround post for the win!
 
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slplss

slplss

macrumors 6502a
Nov 2, 2011
946
1,010
EU
It works for me now. No iPad gymnastics was needed. That was a weird one, but iPad never ceases to surprise me (usually in a bad way).
 
U

UnlikelyLass

macrumors member
Mar 28, 2016
43
37
ajf.350d said:
If I open it in Portrait then switch apps and change to Landscape and open again it still works.
if I force quit it and try in Landscape, it still fails.
Click to expand...
Same here, although instead of force quitting the AppStore I simply ran other stuff until it needed to reload itself.
 
D

dsusanj

macrumors regular
Oct 29, 2008
211
390
App Store is now marked as experiencing an issue on https://www.apple.com/support/systemstatus/, along with Apple Music.

Screenshot 2022-04-25 at 18.13.26.png
 
B

bobow

macrumors newbie
Apr 25, 2022
1
1
CombatCaptured said:
*NEW UPDATE
Open in portrait mode


App store crashing issues - Apple Community

discussions.apple.com discussions.apple.com

LotusPilot found a work around

open an App Store link and you can get in, they’re guessing it’s the app home page crashing things;
it has to be an app available in your country

https://apps.apple.com/us/app/instagram/id389801252
Click to expand...
CAN CONFIRM... after resetting, erasing, rebooting, restoring from backup, erase and start from scratch.

PORTRAIT MODE OPENS IT, I wasted 2 hours.
 
  • Wow
Reactions: murdoc2k
S

sparksd

macrumors G4
Jun 7, 2015
10,023
34,476
Seattle WA
bobow said:
CAN CONFIRM... after resetting, erasing, rebooting, restoring from backup, erase and start from scratch.

PORTRAIT MODE OPENS IT, I wasted 2 hours.
Click to expand...

It's back to working on my M1 12.9. I can fully close it out and open it again without a crash (landscape).
 
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