iPad Pro App Store is not opening lol

[4nonymous]

iPad Pro 12.9 (M1)

The App Store crashes immediately when opening the app.

Any others experiencing this issue??

 

[UnlikelyLass]

This is also happening to me with my iPad Pro 2018, but not my iPhone.

 

[Ruby110]

It’s happening on my iPad. Restarting didn’t fix the issue.

 

[Onimusha370]

Same on my 2018 12.9 inch. Rubbish!

 

[slplss]

Same. On 15.5 Beta 2 (19F5047e). Are we all on Beta version?

 

[UnlikelyLass]

My iPhone and iPad mini 6 are able to render the AppStore just fine. Only my 12.9 iPad Pro cannot.

Does anybody with this problem NOT have a 12.9 iPad Pro?

 

[sparksd]

My iPhone and iPad mini 6 are able to render the AppStore just fine. Only my 12.9 iPad Pro cannot.

Does anybody with this problem NOT have a 12.9 iPad Pro?

2021 12.9 here, no problems.

 

[CombatCaptured]

iPad Pro (2ndG) 15.4.1

Having this same issue today, reboot failed to help

 

[qdr1789]

same issue on 2018 12.9 inch. not on beta.

 

[rui no onna]

Same issue on M1 12.9 running 15.4.1.

The iPad mini 6 on 15.4.1 and 2017 12.9 on 14.8.1 are loading fine, though.

 

[sparksd]

Same issue on M1 12.9 running 15.4.1.

The iPad mini 6 on 15.4.1 and 2017 12.9 on 14.8.1 are loading fine, though.

Odd that it's random. As I mentioned, it's fine on my 2021 12.9, 15.4.1. I even cycled power to see if that had any effect - no, still works fine with app updates, etc.

 

[CombatCaptured]

*NEW UPDATE
Open in portrait mode

App store crashing issues - Apple Community

discussions.apple.com

LotusPilot found a work around

open an App Store link and you can get in, they’re guessing it’s the app home page crashing things;
it has to be an app available in your country

https://apps.apple.com/us/app/instagram/id389801252

 

[sparksd]

*NEW UPDATE
Open in portrait mode

App store crashing issues - Apple Community

discussions.apple.com

LotusPilot found a work around

open an App Store link and you can get in, they’re guessing it’s the app home page crashing things;
it has to be an app available in your country

https://apps.apple.com/us/app/instagram/id389801252

Another workaround from there - Launching the App Store App in Portrait screen orientation allows the App to launch

(dup - your update posted as I was typing)

 

[CombatCaptured]

Another workaround from there - Launching the App Store App in Portrait screen orientation allows the App to launch

(dup - your update posted as I was typing)

There will be people that read mine and will be: “right like THAT will make a difference”

Then they’ll read yours and be like ok I’ll try it

So double workaround post for the win!

 

[valynor]

*NEW UPDATE
Open in portrait mode

YOU'RE HOLDING IT WRONG! ;-)

Same here, App Store crashes when opened on Today tab in landscape orientation, on both an IPP 2018 and 2020 12.9".

 

[ajf.350d]

Glad this isn’t just me!
To add, this is my 12.9 iPad Pro (2018) on 15.5 beta.

 

[slplss]

It works for me now. No iPad gymnastics was needed. That was a weird one, but iPad never ceases to surprise me (usually in a bad way).

 

[ajf.350d]

If I open it in Portrait then switch apps and change to Landscape and open again it still works.
if I force quit it and try in Landscape, it still fails.

 

[stillcrazyman]

My 12.9 IPP does this. Restarted, no fix. Latest iPadOS.

Long touch on App Store icon will allow opening of the app.

 

[UnlikelyLass]

If I open it in Portrait then switch apps and change to Landscape and open again it still works.
if I force quit it and try in Landscape, it still fails.

Same here, although instead of force quitting the AppStore I simply ran other stuff until it needed to reload itself.

 

[dsusanj]

The other workaround is to long press on the icon and tap on Search. It’s the Today screen in landscape that crashes the app apparently.

 

[sparksd]

So, after working all morning - until a few minutes ago - this problem now manifests itself on my 2021 12.9. The portrait mode workaround does work for me.

 

[dsusanj]

App Store is now marked as experiencing an issue on https://www.apple.com/support/systemstatus/, along with Apple Music.

 

[bobow]

*NEW UPDATE
Open in portrait mode

App store crashing issues - Apple Community

discussions.apple.com

LotusPilot found a work around

open an App Store link and you can get in, they’re guessing it’s the app home page crashing things;
it has to be an app available in your country

https://apps.apple.com/us/app/instagram/id389801252

CAN CONFIRM... after resetting, erasing, rebooting, restoring from backup, erase and start from scratch.

PORTRAIT MODE OPENS IT, I wasted 2 hours.

 

[sparksd]

CAN CONFIRM... after resetting, erasing, rebooting, restoring from backup, erase and start from scratch.

PORTRAIT MODE OPENS IT, I wasted 2 hours.

It's back to working on my M1 12.9. I can fully close it out and open it again without a crash (landscape).