In Europe they have longer warranty periods forcing Apple and other to increase the prices for the warranty cover in EU and other regions with similar regulatory requirements.
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Apple Launches iPhone 14 Plus Camera Repair Program
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And again, it took them 3 years to determine the problem?
Had the same thing happen with my old 6s. But by the time they acknowledged issues with battery I had already replaced it myself.
Their quality control is inexistent
Had the same thing happen with my old 6s. But by the time they acknowledged issues with battery I had already replaced it myself.
Their quality control is inexistent
In three years time the hardware will be obsolete. Unable to run Apple Intelligence and woefully inadequate as a phone. 😜
3 15 Pros in the household with no issues using Bluetooth at all. You’re probable dealing with a software issue that’s carrying over from back to back up or something else is wrong.
Without going entirely off-topic, does anyone know what those widgets are?
EDIT: Just seen 'widgy' in the pic. Nevermind me!
EDIT: Just seen 'widgy' in the pic. Nevermind me!
Yeah never had an issue here either. It could be something interfering with the Bluetooth signal too.
If the replacement device is doing the same thing, that means it’s almost certainly something with your setup or environment.
With the newest macOS update I started getting garbled sound to my AirPods Pro, but only when I’m using a combination of two software applications.
Again, it’s possible you happened to get phones with hardware issues twice, but it’s much more likely something else is going on.
Because any issue at that time is unlikely to be the fault of the defect. The defect " should " occur quickly.
Most likely because of the cost. This is free, so they don't make any money off of this. What incentive do they have to offer it any longer than absolutely necessary?
True and this is regional specific. Local laws will always override company policy.
This is also why prices vary by region. Apple charges the equivalent of 150 USD extra for an iPhone 15 Plus in Australia. I’m sure some of this is to cover the extra cost of government regulations like this. I’m not saying it’s a bad thing, but you have to realize you can’t get something for nothing.
The defect doesn’t have to show up for Apple to repair it. You put your serial number in there and if it matches, they will fix it. this is a very small number of phones, so Apple is more than willing to eat the cost to help the customer. you make your money by keeping customers so if they can keep people coming back and buying phones and services, that’s what they want to do. This is why I keep buying iPhones because they’ve never let me down with the customer service. If that changes, then I’ll look elsewhere.
It has to show up. Apple always checks to confirm if the customer is experiencing the issue. This is usually done by diagnostics or visual confirmation. Someone else in this thread already posted the protocol for this program.
There’s always the outlier that claims they have the issue but their serial number isn’t on the list.
That’s not a good policy if they know it’s something that could happen in the future. For a defect Apple should replace the defective part even if it hasn’t failed
The policy specifically exists because not everybody that comes into the store for service is necessarily going to be experiencing that defect even though they may come in for camera issues. If a device has liquid damage for example, it can also cause the same symptoms for entirely different reasons,or it's possible that the camera has experienced some other type of failure but isn't necessarily giving you the same no preview symptom. It's basically a way to prevent unnecessary repairs from happening for people who don't necessarily need one. Not every iPhone 14 Plus is going to run into this fault, it's not guaranteed to happen.
It's pretty standard, almost every Apple quality program and repair extension program that they've released will have some sort of internal stipulations about what types of failure results they have to see in order to qualify for it.
This particular program is fairly straightforward as far as testing criteria goes. Fairly simple testing process, and our repair system will automatically fill in coverage if the unit is not only within the serial number range but also under three years from date of purchase.
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This is why Apple will NEVER build a car.
Car recalls are FOREVER. If there's a recall on a 1965 Chevy and it never got fixed, you can take it to a dealer and it will get fixed. Apple likes to pretend that a 4 year old phone is somehow too old for them to fix their defects.
Oh, and the fix on the car will actually fix the problem or they get to recall it again. Apple just puts a new old stock and still defective part in and calls it good enough.
Car recalls are FOREVER. If there's a recall on a 1965 Chevy and it never got fixed, you can take it to a dealer and it will get fixed. Apple likes to pretend that a 4 year old phone is somehow too old for them to fix their defects.
Oh, and the fix on the car will actually fix the problem or they get to recall it again. Apple just puts a new old stock and still defective part in and calls it good enough.
A lot of car defect recalls for repairs aren't forever, at least in the US, including California. I've seen several recalls on problems with Nissan Altimas and Sentras, both of which my Mom has owned, and while we've taken advantage of two or three of these recall programs since her cars were seeing the problems involved, the stipulations in the recall announcements have stated that they'll be available only up to a certain date. A couple other issues with her cars were covered by recalls, but by the time the problems occurred and I found out there was a recall on them, the recalls had expired.